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“Best service ever”
Review of WH Hotel

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WH Hotel
Ranked #45 of 114 Hotels in Beirut
Certificate of Excellence
Reviewed August 22, 2013

One of the best hotels I have ever stayed at they provide a very professional service even better than 5 stars hotels. I'm staying there now and I faced a situation which Needs to visit a hospital it was surprise for me that the hotel paid all the hospital fees and the taxi too they refused to take money and they changed the room for us after coming back from the hospital they are really great also the breakfast here is great really tasty and many varieties also the rooms are clean and the staff is very very helpful especially Wassem and Ali all of them are great I will recommend this hotel to anyone and for sure I will stay at it again next time I go to lebanon

  • Stayed: August 2013
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5  Thank moccoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HassanIbrahim, Manager at WH Hotel, responded to this reviewResponded August 22, 2013

Dear Moccoy,

Thank you for your review of The WH Hotel on Tripadvisor. We are absolutely delighted that we were able to help make your trip to the hospital as comfortable as possible – we aim to treat our guests with the utmost respect and security. We hope that your trip to the hospital was a success and that you spend the remainder of your time enjoying Beirut (and our breakfasts!). We very much look forward to receiving you again at The WH Hotel!

Kind Regards,
The WH Hotel

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Write a ReviewReviews (236)
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158 - 164 of 236 reviews

Reviewed August 19, 2013

Very comfortable stay. Was in Beirut on a business trip and the staff were particularly helpful as it was my first time in the city. The location (Hamra) is handy and very vibrant, but the hotel was secluded enough to give a good night's sleep. Enjoyed having a cocktail on the terrace cafe, too. Comfortable rooms and they've got a good breakfast every morning, but there's plenty of shops near by if you'd rather go out. A great base for exploring a great city.

  • Stayed: July 2013, traveled on business
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2  Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HassanIbrahim, Manager at WH Hotel, responded to this reviewResponded August 19, 2013

Dear Patrick,

Thank you for your review on TripAdvisor. We are delighted that you had such a comfortable stay at the WH Hotel and found it the perfect base to navigate the city. We very much hope you’ll be returning to Beirut soon to enjoy another cocktail here!

Kind Regards,
The WH Hotel

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Reviewed August 18, 2013

This was our third stay in this great hotel
Great service
Love the location two minutes away from the action and yet away from the traffic and noises
Amazing staff especially Ali who is extremely friendly
And Jad the manager is very helpful
Definitely recommend it

  • Stayed: August 2013
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2  Thank Moe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HassanIbrahim, Manager at WH Hotel, responded to this reviewResponded August 19, 2013

Dear Moe,

Thankyou for your review on TripAdvisor. We are delighted that you had another pleasant stay at the WH Hotel. Your words of praise have been passed on to Ali and Jad. We look forward to welcoming you back for your fourth visit!

Kind Regards,
The WH Hotel

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Reviewed August 9, 2013

We stayed there for 4 nights. Overall a nice stay did not have any major problems or complaints. The breakfast was quite poor however one would not leave with an empty stomach. The room has a strange smell which went away after we started the AC but we could feel it in our clothes even after we left. I was a little bit surprised by the bathroom & shower floor which is only cement - have not seen anything like it before. Also, like others mentioned the toilet seat it's a bit high (i'm 184cm tall), which i found a bit strange. Maybe if the finish the bathroom floor, then the floor level will match with the toilet seat. On the positive side, the towels were replaced regularly and the room was cleaned every day.

  • Stayed: August 2013, traveled as a couple
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Thank DragosMoldovan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HassanIbrahim, Manager at WH Hotel, responded to this reviewResponded August 13, 2013

Thankyou for your review of the WH Hotel on Tripadvisor. We value your feedback, particularly all negative experiences.

We are very happy that you enjoyed your stay with us overall. We work to maintain the highest standards at all times and will investigate the smell you report in your room to ensure that it does not occur again. We apologise that you found the toilet seat a little high and the bathroom style unusual. We also apologise that you found the breakfast disappointing.

We hope that you will be visiting Beirut again soon and would be delighted to welcome you once more to the WH Hotel, where we hope you will have another pleasant stay!

Kind regards,
The WH Hotel

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Reviewed July 16, 2013

Very average hotel, the design is nice, the location is in Hamra but not on the the main street you will need to walk for 5 min, the toilet was very smelly, there was water coming out from the shower's flange and the toilet seat is very uncomfortable

  • Stayed: July 2013, traveled solo
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1  Thank KUHA1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

The hotel is located just 5-8 minutes walking to Hamra Street and 15-20 minutes walking to Raouché and Corniche. The breakfast has delightful: varieties of local cheese, local bread, beans, pastries, and more... The staff is very friendly and helpful. Tours can be booked from the hotel and the car will come to pick you up from the hotel's door. The room is modernly furnished with a very good working AC, Satellite TV, hair dryer and complimentary tea and coffee bar. For every coming trip, WH Hotel will be my address in Beirut !!!

Taxi to/from the Airport offered by the hotel is quite expensive: $25. However, the normal price is around $15. No mirror is the room; only in the bathroom.

  • Stayed: June 2013, traveled with family
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1  Thank Scwiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HassanIbrahim, Manager at WH Hotel, responded to this reviewResponded July 12, 2013

Thank you for your review on Tripadvisor. We are delighted that you enjoyed the centrality of the WH Hotel and that you found the staff very helpful. We apologise that you found the lack of mirror in your room inconvenient, and the price of the taxi was too high. But we look forward to welcoming you again to the WH Hotel soon for you to enjoy more breakfasts!

Kind regards,
The WH Hotel

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Reviewed June 30, 2013

Very average hotel, the design is nice, the location is in Hamra but not on the the main street you will need to walk for 5 min, the toilet was very smelly, there was water coming out from the shower's flange and the toilet seat is very uncomfortable, the music is a bit load in the hotel from the club in the ground floor in the weekend. The staff are friendly they even changed the room for us regarding the toilet problem, still it wan't a pleasant experience

  • Stayed: February 2013, traveled with friends
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Thank nasharahmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HassanIbrahim, General Manager at WH Hotel, responded to this reviewResponded July 16, 2013

Dear nasharahmed

Thankyou very much for your review of the WH Hotel on Tripadvisor. We value your feedback, particularly all negative experiences.

We apologise that the bathroom facilities in your room were not an acceptable standard, and can assure you that we work to maintain the highest standards at all times. Apologies also for the inconvenience caused by Überhaus club in the basement at the weekends. We hope this did not ruin your stay too much. But we are happy that you found the staff friendly, and hope that you enjoyed your time in Beirut.

We hope that you will be visiting the city again soon and would be delighted to welcome you once more to the WH Hotel, where we hope you will have a more pleasant stay.

Kind regards,
The WH Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WH Hotel

Address: Lyon Street Hamra | Emille Edde, Beirut 1103, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Airport Transportation
Hotel Style:
Ranked #45 of 114 Hotels in Beirut
Price Range: $59 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — WH Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
A 4+ star trendy hotel located in the vivid Hamra, maintaining high end quality services with unbelievable rates. WH hotel encompasses a number of 62 glamorous rooms divided into 3 categories, the deluxe rooms, junior suites and two-storey executive suites. The stylish hotel provides a variety of services that include free wireless internet access, 24 hour room service, laundry, car rental, money exchange, tour bookings, ticketing and flight confirmation along with airport pick up & drop off. Guests at WH hotel can also enjoy VIP treatment and services varying from its beautician and babysitting services that are ordered upon request to ensure the guests' utmost comfort. The hotel is also equipped with a business center and fully capable to cater to all sorts of conferences and meetings. At WH hotel you will find a highly professional team willing to serve you and ensure your comfort & satisfaction. ... more   less 
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