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“Very, very good hotel” 5 of 5 bubbles
Review of Gefinor Rotana Hotel

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Gefinor Rotana Hotel
Ranked #13 of 119 Hotels in Beirut
Certificate of Excellence
Vienna, Austria
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very, very good hotel”
5 of 5 bubbles Reviewed June 2, 2013

Superb hotel made all the better due to the staff. The restaurants are great especially the Olive Garden where very generous portions are served by great staff. The rooms are very clean and mine had a lovely view of the Med. the hotel is a relatively short walk to the centre of town and all the great Souks and kerb side café's. It's also close to the Corniche and the boardwalk beside the Marina where there area even more places to sit and have a drink whilst watching the world and it's contented inhabitants stroll the evening away with their family and friends. The are no words to describe how we'll placed this hotel is - in the middle of locals yet beside the tourists haunts. You'll love it.

Room Tip: Always ask for a sea view room and one that faces the sunrise. Go to the roof top café beside the...
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  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aokane1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, June 7, 2013
Dear Guest,

Thank you for sharing your wonderful comments on this website.

We are happy to learn that we were able to meet your expectations during your stay with us and that you had a wonderful stay in the hotel. Your positive feedback about the staff, food, rooms and location are really appreciated and will surely motivate us to keep providing the best service to our valued guests.

Once again, thank you for your feedback and we hope you give us another opportunity to welcome you again should your travels ever bring you back to Beirut.

Best Regards,

Franck Royer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

The hotel is modern with excellent facilities and amazing views of Beirut from the pool area. We had a little trouble at check in as the initial rooms booked were not available but the staff dealt with this well and we were not disappointed. The breakfast is excellent food but over priced. The Gefinor is in an excellent location for exploring Beirut. I will return to this hotel.

Room Tip: No complaints with an of the rooms or locations.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hollie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, June 7, 2013
Dear Guest,

Thank you for your recent stay at the Gefinor Rotana and for taking the time to write to us your feedback.

First of all, we would like to thank you for your positive comments about the hotel’s facilities and location.

On the other hand, we would like to apologize for any inconvenience caused upon check in. But I am glad that the front desk staff’s handling of the issue was up to your expectations.

We are happy to learn that you found our breakfast excellent. As for your comment regarding food prices, please note that we are always conducting market surveys to ensure that our prices are in line with prices of our competitors in the market.

Once again, thank you for your feedback and we look forward to welcoming you again at our property.


Best Regards,

Franck Royer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

Nice hotel, everything you'd expect from a Rotana. Rooms are small but have everything you'd need. Beds are fairly comfy and pool is very nice with nice view. Good location, a walk to Zaytoona Bay Area and the old Holiday Inn hotel, and a short drive to other sights in the city. Only downside was very expensive food and very expensive internet which was very weak in our room. Would be happy to stay again!

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travelbug8a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, June 7, 2013
Dear Guest,

Thank you for your recent stay at the Gefinor Rotana and for taking the time to write to us your feedback.

First of all, we would like to thank you for your positive comments about the hotel’s facilities and location.

Regarding food and internet prices, please note that we are always conducting market surveys to ensure that our prices are in line with prices of our competitors in the market.

As for your comment on internet connection, It has been addressed to our IT Manager who will ensure that such inconvenience will not happen again.

Best Regards,

Franck Royer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 18, 2013

The Gefinor Rotana Hotel is very well located in Beirut, close to the American University of Beirut and an easy walk to the downtown area. It is also very near to Hamra, with all of its shopping, restaurants, and bars. The staff of the hotel were terrific -- very friendly and helpful. The hotel is clean and quiet, and our room had a wonderful view of Beirut and the Mediterranean Sea. The rooftop pool has a view that can't be beat! There is a small gym, and the restaurant had a delicious breakfast (included in our package) -- great way to start our day. Try the minted lemonade for an afternoon refreshment -- it's delicious! We stayed for 11 days, and felt we were cared for extremely well. The taxi service to/from the hotel is also very reasonably priced.

Room Tip: The sea view rooms really have a great view, especially higher up.
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Samia1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franckroyer, General Manager at Gefinor Rotana Hotel, responded to this review, May 23, 2013
Dear Reviewer,
Thank you for staying at the Gefinor Rotana Beirut and for sharing your positive experience on TripAdvisor.
We do hope to have the pleasure welcoming you soon in Lebanon.
With best regards,
Franck Royer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
209 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed May 15, 2013 via mobile

I stayed 3 nights at GF, which was pleasant and very satisfactory. Rooms on the 14th floor, club level is spacious and it has its own club lounge. Free evening snacks and drinks between 6pm and 8pm has been a bonus indeed. After a tiring day returning hotel and finding something to eat or drink looking at the sea from the lounge is much appreciated. The rooms are clean and maintained in good standards. The toiletries was from L'occitane. It is good to see that the hotel management despite charging very reasonable prices are not cutting the corners and providing extras like free wi-fi, to make customers feel happy. The hotel personnel is friendly and efficient, the taxi service from the airport at 25 USD is also good. The hotel is on the edge of the downtown, between the Corniche and Hamra, from where it is easy to go everywhere. Beirut is a very noisy city, butowing to the fact tha there is no much traffic in front of the hotel, all hotel is offering a quiet atmosphere. The only complaint I have, is the breakfast, which was not bad at all, but needed a bit more attention. It is worth paying the extra to stay in junior or premium suit rooms.

Stayed May 2013, traveled solo
Helpful?
Thank erolys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franckroyer, General Manager at Gefinor Rotana Hotel, responded to this review, May 17, 2013
Dear Reviewer,
Thank you for taking the time to post your feedback regarding your stay at our hotel.
It is very encouraging to know that the efforts of our associates at Gefinor Rotana Beirut are acknowledged. We are happy to learn that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests.
I have also well noted your comments on the breafast and we willbe working on enhancing it.
We do look forward to the opportunity of once again welcoming you back to Gefinor Rotana Beirut .
With kind regards,

Franck Royer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 13, 2013

I stayed for two nights at this hotel, and I have no complaints whatsoever. The facilities are great, so is the location. The staff was warm, courteous and very prompt with service. the rooftop pool and gym offer a fantastic view , especially at night. The small things that matter...an electric kettle, coffee and tea refills, etc. were taken care of automatically...without calling up room service.
A "must stay" place!!

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ady K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferrara, Italy
Level Contributor
247 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed April 21, 2013

I spent 3 nights in this hotel and I appreciated the elegant and relaxed atmosphere, the efficiency of the friendly staff, the central position.
My room had a classical decor, was spacious, silent and clean, with a nice sea-view. Kettle available for coffee/tea, 2 complimentary bottles of water per day. Bath amenities by L’Occitane are great.
Breakfast (included in my rate) was perfect: fresh and various, starting from 6.30 am (good for my early flight on departure).
Restaurant on the ground floor offers a good menu, with a few dishes for vegetarians as well.
Wi-fi is not free, but I booked my room with a special package that included free Wi-fi and free access to the Rotana Lounge (all day free drinks and snacks, on the 14th floor).
I haven’t tried the gym and swimming pool on the top floor.
A great experience: I warmly recommend this hotel.

Room Tip: Ask for a room on the upper floors to avoid the noise coming from the street.
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  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Taccola70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franckroyer, General Manager at Gefinor Rotana Hotel, responded to this review, April 23, 2013
Dear Reviewer,

Thank you for staying at Gefinor Rotana Beirut.
I am glad that you enjoyed your stay with us and appreciated both the Club Rotana facilities and our All Day Dining outlet: Olive Garden.
We are looking forward welcoming you back soon at the Gefinor Rotana Beirut.
With best regards,

Franck Royer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gefinor Rotana Hotel

Property: Gefinor Rotana Hotel
Address: Clemenceau Street | Hamra, Beirut 5202, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Beirut
#7 Family Hotel in Beirut
#10 Business Hotel in Beirut
#11 Romantic Hotel in Beirut
#13 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gefinor Rotana Hotel 5*
Number of rooms: 159
Official Description (provided by the hotel):
Traveling to Beirut has always been a pleasure since Gefinor Rotana has set the trend with its location “truly in the heart of the city”; close to every place you have in mind to visit during your stay. If you are visiting for business, the five star property is in close proximity to the main business and banking districts in Downtown and Clemenceau street, taking you in no time to your scheduled meetings or even to the major exhibition ground BIEL. If you are on medical tourism then you are in walking distance to the city’s major hospitals and clinics such as AUBMC, CMC, Najjar and Trad. Gefinor Rotana has as well been home to parents of students at ESA and AUB where you could always see in the lobby an interesting combination between family gatherings and businessmen especially during Happy Hours. If you are just here on leisure, then there are never ending activities and entertainment in the area that won’t leave you time to think about the next plan; Gefinor Rotana is a short 5 minute walk from the Hamra vibrant and shopping streets where you can find a wide choice of restaurants, pubs, bars, shops and endless meeting points. The charming Beirut Souks, waterfront corniche and Zaitounay bay with its marina and restaurants can all be accesses within a 5 to 15 minutes stroll were Beirut Rafic Hariri International Airport is just 15 minutes away by car. Staying at Gefinor Rotana will guarantee you an experience like no other not only because of the hotel’s unique location but also by the unparalleled service and complimentary facilities in the property. With its 11 meeting spaces and Grand Ballroom, Gefinor Rotana welcomes guests for meetings, incentive groups, conferences and events while constantly innovating with its menu offering, set-ups and providing the latest in audio-visual equipment and support. While staying at the hotel you are sure to indulge in regular buffet theme nights at the restaurant, plan an outside catering event, relax at our temperature controlled rooftop pool or stay healthy at our wellness center. With what the entire hotel can offer, there is no other place that will fit any of your plans better than the Gefinor Rotana. ... more   less 
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Also Known As:
Gefinor Rotana Beirut

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