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“Too expensive for the value you get”

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Ramada Plaza Beirut Raouche
Ranked #23 of 116 Hotels in Beirut
Certificate of Excellence
Doha
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Too expensive for the value you get”
Reviewed July 2, 2012

Good part: nice view of the Mediterranean. nice location in the heart of Beirut, helpful bellboys. absolutely great Italian restaurant (El Fornayo), it has the best wood-fired pizza I tasted in my life.

On the down-side: We got a smoking room although we booked a non-smoking one. Bed sheets (even fresh ones) had hair on them. Breakfast wasn't nice. Over-priced rooms compared to other hotels of the same rating.

Not too bad though, I would stay at this hotel again if all others were fully booked.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hassin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 19, 2012
Dear Sir,

Greeting from Safir Heliopolitan Hotel,

Thank you for sharing your comments with us and happy to know that you appreciated the Location and El Fornayo our Italian restaurant,

Regarding the none smoking room, we apologize for the displeasing situation that we caused to you; we guarantee you that your comment will be taken into consideration and will be shared with our relevant associates.

We will be pleased to welcome you by person to insure that your stay is pleasant and comfortable.

Best regards,

Tarek Ammache
General Manager, SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ankara, Turkey
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 28, 2012

Every thing was good but the walls of the rooms are little thin. I liked the hotel and view and place of the hotel.The bar service and kinds are excellent.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feysalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 19, 2012
Dear Sir,

Greetings from Safir Heliopolitan Hotel,

According to your opinion you noted about the hotel, we appreciate your concerns and we guarantee you that it will be taken into consideration and will be shared with our relevant associate.

We hope to meet you personally on your next stay to ensure that your visit is both pleasant and comfortable.

Please do always consider our hotel as your home away from home.

Best Regards,

Tarek Ammache
General Manager, SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level 4 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 20, 2012

Stayed here whilst on a business trip to Beirut. Landing at the airport I climbed into an airport taxi. This was a mistake as I got completely conned! I would book the hotel taxi if you have the option of doing so. After a 20minute drive and 80 USD later I was at the hotel.

Staff all very friendly and check in was quick. Room was of a good size with a balcony. Clean too. Stayed for two nights. On the final night had a steak with a bottle of red on said balcony.........very agreeable.

The guy who works on the coffee in reception knows how to make a proper espresso!

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TommyKnoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Mr. Knoxville,

Greetings from Safir Heliopolitan Hotel!

Let me thank you for sharing your experience at our hotel with us,

I'm glad to hear you were fully satisfied during your stay, and that you enjoyed our F&B services. We will be pleased to deliver your comment to Mr. Gabriel Sfeir concerning the espresso.

We are looking forward to welcoming you personally on your next stay to ensure that your visit is both pleasant and comfortable.

Best regards,

Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 5 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 19, 2012

The hotel is in excellent location and you can see the sea from some of the rooms in the higher floors. It's one block from Corniche and the staff are really helpful and polite. The internet is at good speed and they have a good business centre. Rooms are fine and clean. The Italian resturant is nice and the breakfast buffet has very nice Lebanese food.

Room Tip: The rooms in some locations, especially high floors see the sea
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EgyptianJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Sir,

Greetings from Safir Heliopolitan Hotel!

Thank you for sharing your experience with us and for choosing Safir Heliopolitan Hotel, Beirut!

We’re thrilled you’ve had the chance to enjoy our great site facing the sea as well as our Italian Restaurant ‘El Fornayo’s’ many offerings, from the Breakfast Buffet to our Theme Night Dinner’s.

We’re glad too that you enjoyed the services our hotel has to offer and the internet speed was to your liking but most of all we’re delighted that you felt relaxed and comfortable while here at your “home away from home.”

We look forward to welcoming you back on your next visit!

Best regards,

Tarek Ammache
General Manager SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
Reviewed January 11, 2012

Nice Location.Beautiful views. Clean rooms. Wonderful assistance. Excellent and warm reception. Professional, and very Kind Staff. Staff's member Miss Dalia makes you feel that you are at home.She is very professional, well educated and hard worker .She guess what client needs before that he talks or asks.I congratulate Safir Hotel for his brilliant services, respectable officials and employees, specially for his Reception's Star Miss Dalia

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dr_olabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Dr. Olabi,

Greetings from Safir Heliopolitan Hotel,

We would like to thank you for the comments you left during your last stay at our Hotel!

We will be pleased to deliver your comment to Ms. Dalia as we are we’re happy you enjoyed the Hotel’s services and the rooms cleanliness. We are always committed in serving our guests on high standards and ensuring that they feel at home.

Hope that you’ll have the chance to return in the future; it would be a pleasure to host you once again!


Best regards,

Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed January 11, 2012

Its a very good hotel.it has nice location and they have a professional and freindly staff especially dalia. she has a very beautiful smile.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azeez28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Mr. Azeez,

Sincere thanks for your feedback!

We’re so pleased you were able to take advantage of our location near to the city’s best attractions and a few minutes walking distance from Rawche Boulevard! Also experiencing service just as it should be: exceptional, caring and memorable!

All of us at Safir Heliopolitan Beirut are filled with pride to work here and to serve our wonderful guests, and we’re so contented to know that our pride shows. We will be delighted to carry your comment to Ms. Dalia as we are constantly devoted in serving our guests on high standards.

We look forward to the opportunity to welcoming you back to Safir Heliopolitan, Beirut once again in the future!

Best regards,


Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
amman
1 review
Reviewed January 9, 2012

I would like to thank the staff member Dalia receptionist you have a good reception, assistance and courtesy in speech and speed of delivery of services to us which made ​​us happy to stay at the Safir Hotel, so we thanked these employees and officials at the hotel

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahmad_albaddad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Mr. Al Baddad,

Greetings from Safir Heliopolitan Hotel!

Thank you for leaving your comments and we assure you that we will share them with Ms. Dalia.

I am glad you enjoyed other aspects of your stay, reading positive comments makes our job more beautiful because we get to know that we succeeded in making your stay a good experience and that it will remain in your memory.

Please do always consider our Hotel as your home away from home!

Best regards,


Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Beirut Raouche

Property: Ramada Plaza Beirut Raouche
Address: Australia Street | Raouche Area, Beirut 1358, Lebanon
Phone Number:
Location: Lebanon > Beirut
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Beirut
#23 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ramada Plaza Beirut Raouche 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Safir Heliopolitan Beirut

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