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“Decent hotel but poor customer service”
3 of 5 bubbles Review of Le Commodore Hotel

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Le Commodore Hotel
Ranked #45 of 117 Hotels in Beirut
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Decent hotel but poor customer service”
3 of 5 bubbles Reviewed November 28, 2011

This hotel is in the Al-Hamra district, which has average shopping but not the best by any means in Beirut. I would actually recommend staying more on the Corniche rather than an Al-Hamra. At any rate, hotel is nice and clean. The free breakfast buffet is wonderful and is almost worth the stay. The problem is that the double beds in the rooms are twin size at best. Also, there is no free WiFi anywhere in the hotel. You even have to buy a 24 hour pass even if you want to just look up one website in the lobby. Also, the staff is difficult to deal with. They will not exchange specific currency, coins, etc. They will recommend taxi services which are overpriced. The worst part is the hotel has a "security" guy who goes around and tells you how to sit. This is no joke. They expect you to sit a certain way in the lobby or they approach you. I saw this on numerous occasions. It was quite rude and I've never seen anything like it. Also, when you check out, they wait until they send someone to your room to examine it. Poor, poor customer service. Rude and not helpful. Would not stay here again.

Room Tip: Bed sizes are SMALL. Do not get a double room --- it's really two twin size beds.
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joakim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
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    14
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27
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
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English first
Englishwoman Abroad
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed October 21, 2011

This hotel could be anywhere. It seems to cater mainly for Arab businessmen,not for tourists and has no local atmosphere. The rooms were clean,beds comfortable and breakfast adequate but not anything special. The service at reception was fine,but we ate dinner there one night and the service was atrocious. The food was average,except for the rosemary and olive bread,which was to die for! Really enjoyed Lebanon and the hotel was a good base.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hilary14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulaanbaatar, Mongolia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed October 5, 2011

I was at the Commodore on a bussiness trip. Reception staff very effective (there was a problem with my booking and they overcame that very quickly). Check in fast and clear. Staff gave very useful advice on the surrounding area. Rooms are unusually big and well furnished for a biz hotel at that price range. Internet was free (although bit slow), bed was very good and bathroom full of amenities. Breakfast buffet also very rich, of a quality higher one can possibly expect. Area is very nice, full of shops or bars around. This will be defintely my hotel again in Beirut.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roberto370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed September 11, 2011

Its not a "Le Meridien" hotel as they claim on the Net. We had a terrible experience with very bad services. Complained many times, no action or reaction.
Very expensive but they benefit from what was supposed to be a "High season", although no Tourism now in Lebanon as it should be.
We had to stay there because other first class hotels in that area were full.
A hotel with no standard at all...but a very low level

Never again

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Aktham55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Beirut hotels

Istanbul, Turkey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 21, 2011

We had to stay in this hotel since April was a busy season for Beirut and we couldn't book any higher rated hotels..Although the hotel was not that uncomfortable and it was somehow close to main attractions..it was pretty expensive..we haven't had the chance to taste the breakfast or other meals..though the beverages that were provided in the lounge area were not that special..and the staff..well..one of the staff members entered our room in the morning about 8:00 am ish without knocking..and when i asked what he's doing there a little terrified..he replied just to check the bar and told me to have a nice sleep..lol! and took abou an hour to both check-in and out..If you have money to spend and you have no other choice..Stay in this hotel..

  • Stayed April 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Merve U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 4, 2011

The location is really good since its in the middle of Hamra but not directly on the busy street.. Sound proof is good so you sleep well.. we took a room at the 11th floor which was newly decorated so it was a good one but not so spacious.. i recommend it for business and for couples or even friends going for fun..
there is no view though so it doesn't matter where the room is exactly since your surounded by buildings .

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Saidid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
70 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed July 12, 2011

I guess there is nothing wrong about the hotel but I guess the timing was bad since there were a lot of visitors from neighboring countries who were very much interested in celebrating 24 hours. The staff was helpful though and shifted me to another room.

  • Stayed August 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank larsdominic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Commodore Hotel

Property: Le Commodore Hotel
Address: Commodore Street | PO Box 11-3456, Riad El Solh, Beirut 1107 2140, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Beirut
#43 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Commodore Hotel 5*
Number of rooms: 204
Official Description (provided by the hotel):
Le Commodore Hotel is a five star city center business hotel located in the heart of the capital Beirut in the famous district of Hamra where business, shopping and night life meet. ... more   less 
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Also Known As:
Le Meridien Beirut
Le Meridien Hotel Beirut
Beirut Le Meridien

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