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“Luxury!”
5 of 5 bubbles Review of Phoenicia Hotel

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Phoenicia Hotel
Ranked #3 of 117 Hotels in Beirut
Certificate of Excellence
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Luxury!”
Reviewed December 13, 2012 via mobile

Stayed at the hotel for two nights as part of my honeymoon.

Pros:
very very luxurious
Spacious room and bathroom
High tech TV and phone
Electrical outlet in every corner of the room
Very nice location and view
Bathroom ameneties are excellent quality
Generous amound of high quality complimentary tea and coffee

Cons:
Valet service and self parking are chargable and very expensive (20$ per day)
Sound proofing of windows needs improvement
Light control from curtains needs improvement
Airconditioning weak

Deapite its shortcomings, the phoenecia is an amazing hotel. I plan to return to it on my next trip to Beirut and hope that the above concerns will be looked at by the management.

Stayed December 2012, traveled as a couple
Helpful?
Thank Maher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Manager at Phoenicia Hotel, responded to this review, December 21, 2012
Dear Maher A,

Thank you for choosing Phoenicia Beirut for your honeymoon stay! It was a great pleasure to read your overall positive post and we are delighted that you have enjoyed your stay with us.
Please rest assured that we have taken into account all your feedback, as we are committed to providing our guests with the highest quality of services and facilities.

Many congratulations on your wedding and hopefully you will visit back in the near future and live the Phoenicia experience to its fullest.

Best Regards,
Tamara Salha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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698 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
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English first
Paris, France
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 11, 2012

First time in Beirut and didn't know which hotel to choose!
A friend recommended the Phoenicia and even if I don’t the other hotels, this one is certainly one of the best in Beirut.
Rooms are very nice, food is excellent, service is very good and location seems to be the best.
I really did enjoy staying et Phoenicia even if it’s one of the most expensive hotel in Beirut.
First time in Beirut and didn't know which hotel to choose!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichaelParisFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Manager at Phoenicia Hotel, responded to this review, December 21, 2012
Dear MichaelParisFrance,

Thank you for choosing Phoenicia Hotel for your first stay in Beirut. It is a pleasure for us that you enjoyed your visit and ranked us as one of the best.
We are glad that we were able to meet and exceed your expectations, especially after being recommended by a friend.
Once again, thank for your positive feedback and for promoting Phoenicia Beirut. We look forward to having you back soon among us.

Best Regards,
Tamara Salha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
169 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed December 11, 2012

Stayed for two nights in December '12, hotel is located downtown overlooking the marina with views across the bay.

Check in was simple and quick, just as you hope for after a long flight. The lobby area is very ornate with a sweeping staircase leading up from the lobby, all very impressive....it set the tone for the stay.

My room was well presented clean, good amenities and a very comfortable queen bed. Breakfast was impressive a good mix of Lebanese and international cuisine.

The hotel is more than suitable for business or pleasure and although not cheap (just under $300 a night) it was and would be money well spent.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Exiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Manager at Phoenicia Hotel, responded to this review, December 21, 2012
Dear Exiles,

Thank you for your recent stay at Phoenicia Beirut, we appreciate your feedback and review. It is an honor to be rated as “One of the best in Beirut”.

It was a great pleasure for us to know that you enjoyed our facilities, service and especially the Mosaic breakfast, as we always aim to provide the highest level of service. We are lucky to be situated in the hub of the city and near the best areas and top attractions. Hopefully, your next visit will be longer and for leisure, so you will get the chance to experience Beirut more.

Once again, thank you for choosing the Phoenicia Beirut and we look forward to having you back in the near future

Best Regards,
Tamara Salha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 4, 2012

Amazing 5 star hotel in central Beirut. No doubt one of the best hotels in Lebanon. I was there with friends as part of a wedding group and the staff were very helpful with some last minute alterations we had to make on my friend's suit! It is no doubt very expensive, however if you book the wedding hall with the hotel they offer rooms to guest for about $200 a night which is more than reasonable.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zizo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Manager at Phoenicia Hotel, responded to this review, December 14, 2012
Dear Zizo88,

Thank you for choosing Phoenicia Hotel for your recent stay in Beirut and for sharing your feedback on TripAdvisor.

We are glad you enjoyed your stay with us. We hope you had fun at the wedding and that it was an overall memorable experience!

It is great to read your recommendation of the hotel and the highlights of our staff service.

We look forward to welcoming you back soon among us, and thank you again for your honest review and for promoting Phoenicia Hotel.

Best Regards,

Tamara Salha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 16, 2012

A very large hotel yet with a boutique spirit. The rooms are comfortable, the food is great, but still I couldn't justify the hotel's pricing strategy. The breakfast I must admit was outstanding, the food quality was exquisite and so was the dining room decor. The location is excellent, just across from Zeituni Bay area ( a must see new Beirut bay area full of restaurants).

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yaboub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Hotel Manager at Phoenicia Hotel, responded to this review, November 23, 2012
Dear Yaboub,

Thank you for choosing Phoenicia Hotel for your recent stay in Beirut, we are glad you enjoyed your stay and all the service and facilities we provided.
It is nice to read your recommendation of the hotel and the highlights of our rooms, breakfast and location. We are lucky to be situated in the hub of the city and near the best areas and top attractions.
One again, thank you for choosing the Phoenicia Hotel Beirut and for your recommendation.


Best Regards,
Christian Madsen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 7, 2012

Location: This hotel lies in front of Zeituna Bay, a newly reconstructed marina lined with cafes and restaurants, in a backdrop of modern glass buildings and designer shops, not too far from the historic center. This is all a plus since you have seaview, and forget you are in a troubled city.
Hotel: Grandieuse marble entrance and halls. Wonderful pool with beachchairs. Spacious, luxurious rooms and bathroom. Amazing complimentary sweets (enticing one to buy from the ground floor). Great views on the pool and bay.
Price & service: Not cheap, but expected for this quality in Beirut. We did have a service glitch, but it may well have been an exception as staff was otherwise very helpful. Breakfast is one of the best I have ever tried, especially the local section.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alma78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Hotel Manager at Phoenicia Hotel, responded to this review, November 13, 2012
Dear alma78,

Thank you so much for your review, it was a pleasure reading your post and the excellent descriptions you gave about the hotel and its location.

We are glad to know that you enjoyed your stay with us and had a pleasant time at the hotel and was fond with the service which left a lasting impact on you.

We fully agree and we are happy with the close proximity to the neighboring areas and we believe that Zaitunay Bay had a great impact on the surrounding and it has a good selection for entertainment.

Thank you for your lovely review about the Phoenicia Hotel Beirut, we are very grateful that you have taken the time to give your opinion, looking forward to welcoming you back in the near future.

Best Regards
Christian Madsen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
American Canyon, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 4, 2012

I have just come back from Beirut where I stayed for 4 nights at the Phoenicia Hotel ,
The hotel is really great, the rooms are big, with all comforts and super clean and with modern furniture.
The service is great, the staff is very helpful and everything went out very well.
Definitely one of the best hotel in Beirut .

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorge t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian M, Hotel Manager at Phoenicia Hotel, responded to this review, November 13, 2012
Dear Jorge t,

Thank you for choosing Phoenicia Hotel for your recent 4 days stay at Beirut, we really appreciate you taking the time to post such a lovely review.

It makes us proud that you described Phoenicia Hotel as one of the best in Beirut. Thank you for that!

We are glad that you enjoyed the facilities, service and especially rooms.

Thank you again for posting your feedback and hopefully you will be visiting us back soon.

Best Regards,

Christian Madsen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phoenicia Hotel

Property: Phoenicia Hotel
Address: PO Box 11, Minet El Hosn, Beirut 846, Lebanon
Phone Number:
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Beirut
#3 Romantic Hotel in Beirut
#3 Luxury Hotel in Beirut
#4 Family Hotel in Beirut
#6 Business Hotel in Beirut
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Phoenicia Hotel 5*
Number of rooms: 446
Official Description (provided by the hotel):
Overlooking the Mediterranean Sea with its majesty and grandeur, Phoenicia InterContinental stands proudly at the heart of Beirut, a few minutes from the city’s business and banking district, the major shopping areas and the vibrant downtown. ... more   less 
Reservation Options:
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Also Known As:
Intercontinental Beirut

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