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“Nice Hotel , Great people”

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Crowne Plaza Hotel Beirut
Ranked #25 of 116 Hotels in Beirut
Certificate of Excellence
Reviewed October 20, 2011

I stayed here for business and for that purpose it was Nice, Great people , '' lara'' she is the best, club lounge is perfect, very nice view, The room & bathroom furniture were new. The breakfast was full & nice.

  • Stayed: October 2011, traveled on business
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Thank Waelsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 - 372 of 467 reviews

Reviewed September 24, 2011

Location, location, location -- this is the Crowne Plaza's best offer. Situated right on the Hamra Street in downtown Beirut it offers a central place to park oneself for a short stay. Mine was but a night but I would have liked to stay longer to take in the sights of Beirut.

The hotel itself is efficient and no frills offer. Small check-in desk, a small lobby, cozy elevator and basic rooms. Mine had a city view so if you like the lights of the city at night this is a nice place to put up. The rooms are "basic" but you get what you pay for. This is the first time I came across the now-standard-CrownePlaza-offering of aromatherapy Sleep kit and CD which was quite enjoyable.

There are nice restaurants around the hotel which make it the location very practical. The hotel collaborates with the Fitness Zone gym next door so guests can have access as well.

Room Tip: Get on a higher floor so you avoid the main street buzz for a good night's sleep
  • Stayed: October 2010, traveled on business
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Thank L00K-See
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2011

The hotel is located in Down Town Beirut in Hamra Street. The hotel is decorated Modern and has a welcoming environment. We had booked two twin bed rooms with one extra bed in each room with a sea view. They welcomed us with a pack of chocolate since I was a gold member of the group and gave us two executive rooms in the club floor (19th floor) and we checked in at 10:30 a.m. earlier than what stated in the hotel website. The rooms were a little small in comparison to other Crowne Plaza hotels I had tried. View of the hotel was very nice and the hotel was a little bit far from the beach. The bathroom and room furniture were new. The breakfast was full and whole family liked it. I have been told if I wish to use the Gym, there is one Gym adjacent to Hotel which I may have a free voucher from the hotel to participate (However, I did not use it).
We were during the Eid Al Fitr there and the municipality had closed the street for establishing a street market there. Our going and coming to hotel by Taxi was a little difficult and the street was crowded. Th reception staff were welcoming but the concierge and the door keepers were not welcoming and were indifferent to the guests.
I believe the hotel price is a little bit high in comparison to the other Beirut hotels and should be adjusted. The car renting there , was not straight. If you want to rent a taxi from them , check with the others outside the hotel first then when you know the price, talk to them.

Room Tip: The rooms in higher floors with a sea view- 1903 was ok
Stayed: September 2011, traveled with family
1  Thank citoyen-du-universe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2011

Our stay started badly when the reservation staff insisted that we had booked 2 rooms for 4 nights & paid for 1, the 2nd room could not be cancelled & we must pay for it. Whereas we contended that we had booked 1 room for 4 nights , paid for it & that we did not see why we needed to pay this phantom other room. Not good. We were only hours in Beirut & already thinking that we were going to be ripped off. After a 15 minute stand off, the staff agreed that the 2nd room would be cancelled & we would not need to pay. A good ending to what was probably some glitching in the booking system. Other that this initial unpleasantness, I was very happy with the Crowne Plaza.

Pros
[1] Hamra main road & adjacent Makdissi street is a very happening location. Lots of shops, bars, cafes only steps away from the hotel. We would particularly recommended Danny's Bar [a Bar], De Prague [Cafe & Bar], Wadi Walima [restaurant ] & Casablance [Excellent restaurant further away - near the Corniche]
[2] Service. The staff were very helpful. They upgraded us to a superior room. We guessed that there was few guests in the hotel [due to Ramadan] so an upgrade was an easy choice & a very nice gesture. My husband is Premier Club member so this would also be a factor.
[3] Our room [room 1204] was high up so we had a view of the sea. Nice big room. Very clean. Complimentary fruit.

Some small negatives
[1] The swimming pool is in a odd location - in the middle of the hotel restaurant.
[2] No complimentary wifi.

Overall would stay here again when back in Beirut.

Our experience of the hotel was much more positive than some of the reviews in TripAdvisor. Could this be the same hotel?

A taxi from the airport to the hotel should cost 15 USD. We paid 30 USD + the driver demanded a tip so all together 35 USD. We were new to Beirut. Next time we know the going rate. Bargain hard!!!

Taxis from the hotel to Gemayzeh & Achrafieh should be around 10k Lebanese pounds. So always start from there. If they look for more just walk away & ask the next taxi driver for a price. In nearly every case the previous taxi driver will come running after you saying that 10k is fine. I think we had to pay 12K only once & that was at 2am in the morning. Also tipping taxis is not a necessity. What is always necessary is to ask for a price before you sit into the taxi.!!!

Room Tip: Room 1204 is near the lift & has a view
  • Stayed: August 2011, traveled as a couple
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Thank mytuppenceworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

I went to CP Beirut with my sister & Friend, they upgraded us to a superior sea view room.. it was really nice, the hotel is beautiful, perfect location as it is in the middle of Hamra and its close to a lot of places there..it is located in the middle of the shopping street where you can shop till you drop, don't forget the restaurants there..Deek Duke is yummy restaurant in the same center where the hotel is.
the staff are really nice and helpful...excellent hotel, I will definitely go again..
my sister and friend enjoyed their time as well...
btw there's a street with couple of pubs that open till 4:00 am its called "the alley way" I think it's the new Jemmazyeh...they have happy hour as well....its the small street beside Starbuck on the main Hamra street

  • Stayed: August 2011, traveled with friends
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Thank Jimmy283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2011

Well when we arrived it was surprising that bell boy knew our name and was very but that was the best of it so far, receptionists didn't had our reservation, took them one hour to figure out and to accommodate us, slow unfriendly unhelpful, and considering that we were only people checking in at this time. We asked if we have internet we had to pay for it and they had no idea what speed it is, and considering the fact that in Beirut has slow internet, that was bad sign, the room was ok, what about Internet we received a letter shortly that told us that speed is 2 mb/s well wasn't bad and we asked an hour which i don't remember how much cost but when we tried to use it was definitely not worth any money we couldn't load a single page what about speed test page wouldn't load too how that for a speed. Receptionist couldn't find the position of their hotel on the map, i'm not talking about getting some directions. But i guess is mostly a problem not just in hotel, some taxi drivers would get lost in central places like hamra.
In the evening we got another problem, water from tap was dark red, from rust, after trying to solve the problem which wasn't that easy, we finally gave up and asked for a manager, he moved us to another room, because they couldn't fix the problem in our room, other room was nicer but wather was not running at all, and we tried to call again reception which took 20 min someone to answer, well in the end late night at 10 finally we could take a shower which was still not clear but better than before.
So far for experience in this hotel wasn't pleasant, i would expect this problem in a cheap hotel not there.

  • Stayed: December 2010, traveled as a couple
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3  Thank afinanika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, ihg care at Crowne Plaza Hotel Beirut, responded to this reviewResponded August 18, 2011

Dear Afinanika,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. IHG Care ^bj

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2011

Crown plaza beirut staff are amazing, their aim to make u feel comfortable all the time, i love staying there everytime when i visit beirut. They take care of their loyal guest by upgrading them once rooms are available.

  • Stayed: June 2011
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2  Thank RoubaSammour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Beirut

Address: Hamra Main Street | Taj Tower Building, Beirut 113-7512, Lebanon
Phone Number:
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Family Hotel in Beirut
#16 Business Hotel in Beirut
#25 Luxury Hotel in Beirut
Price Range: $122 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Beirut 5*
Number of rooms: 190
Official Description (provided by the hotel):
Crowne Plaza Beirut is an exclusive five-star property located in heart of Beirut’s business and shopping area. Adjacent to reputable boutiques retail shops, Food Court, coffee shops, Beauty Parlors, Libraries, Banks and 5 minutes away from the seafront promenade. The hotel is Less than 10 km away from Beirut International Airport and 4 km away from Beirut International Exhibition Center & newly rebuilt elegant downtown Area of Solidère.190 newly renovated rooms and suites all overlooking Hamra main Street equipped with the latest facilities, in-room amenities and wireless Internet. 25 Crowne Plaza Club rooms and 13 suites all have spectacular Mediterranean sea view and a dedicated Club Lounge with private lounge and reception. Crowne Plaza Beirut has 9 designated locations for conferences and seminars. All have natural daylight, dedicated Executive Boardroom, Business Center, WIFI internet access and equipped with the latest state of art audiovisual equipment. We are considered the largest & most extensive conference facilities in Beirut and able to accommodate groups from 10 up to 600 persons. ... more   less 
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Also Known As:
Crowne Plaza Beirut

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