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Review of Cosmopolitan Hotel

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Cosmopolitan Hotel
Ranked #57 of 116 Hotels in Beirut
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76 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Kuala Lumpur, Malaysia
Level 6 Contributor
128 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 11, 2012

Hard to find but then its hidden location offers a somewhat silent neighborhood. Breakfast pretty basic and wont try out their menu card again ( at least not a burger).
Shared -unwillingly- every bit of my room neighbors life including disussions in their bathrooms. I honestly could hear my neighbor snoring.
Rooms are big and the bed is pretty ok.
Good internet in the room - included free.
Staff is friendly and helpfull and do their best.

Room Tip: Make sure you dont get a room with a connecting door if you want to be undisturbed by noice.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peder D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoBeirut, Owner at Cosmopolitan Hotel, responded to this review, May 29, 2012
Dear Mr. Varde6800,

Thank you for taking the time to provide us with your feedback about your stay at our Hotel.

Our team believes that the best way to gauge our performance is to listen to what our guests have to say about us.
We're sorry to hear that you had noisy neighbors... Yet, we have taken your note about sound isolation, and have transferred this to our maintenance team for it to be addressed as soon as possible. The connecting door that you had in your room might have well been the problem, so thanks for highlighting that!
As for your comment about our in-room menu, it would be great if you can tell us more about the problem that you had with your burger, as we have always received positive feedback about it...

Thank you once again for providing us with your feedback and for staying at our hotel. We look forward to hosting you once again during your next visit to Lebanon.

Kind regards,

Karim MANSOUR
Managing Partner at The Cosmopolitan Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 5, 2012

While the staff were totally nice the hotel itself was only "meh"… The location is a real struggle some taxi drivers don't even know where it is and others charge a huge rate to get there. I wish it had been more central and that walking was more of an option. Also, the wifi never worked as advertised the staff asked if I needed to use there computers very nice but still…Also the breakfast that is offered very simple and not great. Would I stay there again no did it ruin the trip to Beirut not at all. So that is where it falls.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xosder4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoBeirut, Owner at Cosmopolitan Hotel, responded to this review, April 12, 2012
Dear Xosder4,

Thank you very much for taking the time to provide us feedback about your stay in our hotel.

Our team believes that listening to our guests is truly the best way to monitor our performance in order to continually enhance our level of service. We are sorry to hear that the location was not convenient for you and that you had recurring problems with the Wifi. Unfortunately, Internet in Lebanon is notorious for having connectivity issues; nonetheless, it does not serve as an excuse for not providing you with a stable connection and we will continue to work with our supplier to remedy this matter.

Thank you once again for providing us with your feedback and for staying at our hotel. We look forward to hosting you once again during your next visit to Lebanon.

Kind regards,

Ramzi Mansour
Managing Partner at The Cosmopolitan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire
Level 5 Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 2, 2012

Stayed in the Cosmopolitan hotel for 5 nights on a business trip. Although not in the centre, it was very convenient for the majority of meetings that I had in the Sin-el-fil, Dora areas, and an easy taxi ride to most places. The room was great - large kingsize bed plus sofa/coffee table area as well as good desk and chair for working, plus tea & coffee making facilities. Great value room plus rate included free internet access and breakfast. Also had access to very well equipped gym, indoor pool and other facilities. Staff on reception desk were very helpful and friendly. Will definitely stay there again next time I am in Beirut.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fifi_banana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoBeirut, Owner at Cosmopolitan Hotel, responded to this review, April 12, 2012
Dear Fifi_banana,

Thank you very much for taking the time to provide us with your feedback!

We are very pleased to hear that your stay with us fully met your expectations and that you took the opportunity to utilize our sports facilities.

We look forward to hosting you once again during your next visit to Beirut at YOUR Cosmopolitan Hotel.

Best regards,

Ramzi Mansour
Managing Partner at The Cosmopolitan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level 6 Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 30, 2012

Unfortunately, I can not share the toughts of other reviews!

This Hotel is in Dekwaneh region. It's a very far and unknown part of Beirut. At night when we were turning back to the hotel, taxi drivers (all of them without exception!!!!!) were aware of this hotel and Dekwaneh region!!!
The pictures of hotel in the website is charming but it's not the way it looks like. First of all we had informed that this hotel was rebuilted/renewed from a sport center!. Sport performers use the available sport/fitness center in hotel and because of that it's always noisy!
Rooms are big enough but not comfortable. Service is medium/poor.
As a result, it looks like a comfortable hotel in website, but it's certainly deceptive!

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muratyolsal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoBeirut, Owner at Cosmopolitan Hotel, responded to this review, April 12, 2012
Dear muratyolsal,

Thank you very much for taking the time to provide us feedback about your stay in our hotel.

Our team values your feedback and believes that listening to our guests is truly the best way to gauge our performance in order to enhance our level of service. We are sorry to hear that your stay with us did not meet your expectations. The Hotel indeed resides above a sports center offering our guests a wide range of facilities which includes a fully equipped gym, three pools, three tennis courts, a basketball/ volleyball court, dance and fitness facilities. Nonetheless, this does not serve as an excuse for not ensuring that your stay with us was as comfortable as possible. The team has been well informed of your remarks and will look into this matter accordingly.

Thank you once again for providing us with your feedback and for staying at our hotel. We look forward to hosting you once again during your next visit to Lebanon.

Kind regards,

Ramzi Mansour
Managing Partner at The Cosmopolitan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 12, 2012

I'm a travel agent specialized in Hotel booking and I usually check the hotels where I host my groups...
I’ve stayed @ the Cosmopolitan last weekend and I can easily say it was a great experience...

The room was just perfect, wide junior suite, comfortable and with an international standard...

The Gym is fully equipped and the pools are just amazing...
Sports lovers, the hotel offers tennis courts, basketball and volleyballs playgrounds...


Front desk team is professional and easy, ensuring you a smooth check in and out...

True, the location isn't central, however it's just perfect for relaxing, enjoying the every day's Beirut - where locals mingle live and enjoy life!!

Close to Shopping centers, malls, and even to Burj hammoud the commercial district of Beirut... and only 10 minutes away from the Airport...

I would definitely recommend this hotel for Solo Travelers, groups, lovers and friends...

Room Tip: Junior suites are the best! ask for those divided with a wall
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BearArabia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoBeirut, Owner at Cosmopolitan Hotel, responded to this review, March 14, 2012
Dear BearArabia,

Thank you very much for your positive review! We believe that your comments perfectly describe our property and we’re especially pleased that a travel specialist such as yourself had such a pleasant stay with us.

Our goal at The Cosmopolitan Hotel is to provide the highest value to our guests by offering spacious rooms, professional service, and a wide array of facilities, all at a smart price!

We thank you once again for your kind words and look forward to having the pleasure of hosting you once again.

Best Regards,

Ramzi Mansour
Managing Partner at The Cosmopolitan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 23, 2012

I stayed 2 nights at this newly renovated hotel, room was almost new, clean and had everything: minibar, coffee & tea making station, LCD TV loaded with channels, comfortable king size bed, sofa and chairs, split AC, and free wifi.....
very smooth check in and out, I tried breakfast one time, some people may not find it limited but I think it was OK, with deferent type of pastries and croissants, cold cut, cheese, omelet, cereal, coffee and tea and more.

The locate is not within the city center and that was not a problem for me (away from downtown heavy trafic), nonetheless it is only minutes away from a big shopping mall and many nice restaurants. and easily

Recommended especially for short business trips.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mihyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoBeirut, Owner at Cosmopolitan Hotel, responded to this review, February 29, 2012
Dear Mihyar,

Thank you for taking the time to review our hotel. Our team greatly values our clients’ feedback as they are the best way to gauge our performance and continually improve our level our service.

We are extremely pleased that you enjoyed your stay in our hotel and look forward to hosting you once again in your home away from home during your next visit to Lebanon.

Best Regards,

Karim Mansour
Managing Partner at The Cosmopolitan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cosmopolitan Hotel

Property: Cosmopolitan Hotel
Address: Cityrama, Horsh Tabet, Dekwaneh, Beirut, Lebanon
Phone Number:
Location: Lebanon > Beirut
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #57 of 116 Hotels in Beirut
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cosmopolitan Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Whether you are traveling to Lebanon for business or pleasure, The Cosmopolitan Hotel give you the opportunity to save on your budget without compromising on comfort, location and leisure. We offer you the best mix between large, comfortable rooms, exciting and dynamic recreational facilities and a convenient location right on the outskirts of Beirut; all at a smart price. It is the latest addition to the overall offering of The Private Club, one of the most renowned sports and recreational clubs in Beirut. As a full package, your stay at The Cosmopolitan Hotel gives you access to the club's tennis, football or basketball courts, dance and aerobic lessons, three pools, gym, and more! ... more   less 
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