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“excellent service, great location, breathtaking view” 5 of 5 bubbles
Review of Raouche Arjaan by Rotana

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Raouche Arjaan by Rotana
Ranked #14 of 119 Hotels in Beirut
Certificate of Excellence
Athens, Greece
1 review
“excellent service, great location, breathtaking view”
5 of 5 bubbles Reviewed September 10, 2012

unfortunately, i had to stay in this lovely hotel or shall i call it home, for one night
the service was equal to the highest standards, the staff was always with a smile and listening to all your needs, from the valet parking to the bell boy passing by the reception staff.
the room was great, with a breathtaking view over looking the seaside.
it is a very convenient hotel as it is very close to the business district of down town beirut and of course, very close to the airport so no time to lose coming in or out of this hotel.
unfortunately, i did not have time to enjoy the swimming pool on the roof top.
i am looking forward for a next trip to Lebanon and of course i will enjoy a more extended trip in this beautiful hotel where the staff make you feel at home!!!!!

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank patrick c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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439 reviews from our community

Traveler rating
    268
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Santiago, Chile
1 review
5 of 5 bubbles Reviewed September 4, 2012

The hotel is lovely just facing the sea, with an unforgettable and amazing view… the service was very good, just perfect for me. The staff is very friendly and helpful and they helped me to book the tours to go and see the north, Baalbek, Sidon, Tyr ….. what they organized and recommended was an excellent choice.

The hotel location is excellent just close to the airport, and you can find lots of restaurant around the hotel and you can walk on the corniche and to Hamra street.

I recommend strongly this hotel for travelers visiting Lebanon for vacation or business, and I left this hotel with memorable experience and I do hope to visit again Lebanon and I will definitely stay again in this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Juan Andres M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, September 7, 2012
Dear Sir,

Thank you for your positive feedback regarding your stay at our property.

My team and I were very pleased to know that your time spent with us was a treasured one.

Please note that we at Raouche Arjaan by Rotana always aim to provide our esteemed guests

with the best stay experience at all levels since our priority is their personal comfort.

Please do not hesitate to contact me directly for your future visits to Lebanon and I will be more

than glad to assist you with your bookings at the Raouche Arjaan by Rotana hotel.

Yours sincerely,




Hala Massaad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
baghdad,iraq
Level Contributor
154 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

i wanted to stay in Beirut for 4 nights after an exhausting yet wonderful tour in Europe ...as it was my 4th time in Beirut and it was with my family we wanted a good hotel in Raouche area that we like...after looking into prices in tripadvisor i was astonished to find this hotel at this price but i remembered it was the holy month of Ramadhan and Lebanon does not get much tourists at that time and an astonishingly low price was anounced ...i booked instantly online and when we reached the hotel i was surprised to offer us a free upgrade for our two rooms to suits facing the blue sea.
I cant describe how delightful this hotel was and everyone was so friendly all the amneties were top class the internet was super fast and cheap in comparision to other places 10 USD per 24 hrs.
we didnt have breakfast as we were fasting and we were invited to dinner buffet meal but the price was so high 37USD per person and so many nearby cheaper but good choices were available
we chose from the higher florrs so no noise from outside whatsoever
the down point was....it was nearly empty...perhaps 10 rooms or even less were occupied so all the manpower employes managment were serving only a small capacity of the hotel but i think if it was full the same attitiude remained ,smiles every where very polite staff in all ways
Notably the front desk lady in the evening Mss. Hala was so freindly and helpful and gave the best impression of this hotel to us.
Would i go to this hotel again?yessss but depends on the season as at other days it can be 3 times what we paid but we were lucky

Room Tip: ask for a higher floor room facing the sea the scene at sunset is never to be missed
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank doctoranees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, September 3, 2012
Dear Sir,

Thank you for taking the time to share your experience following your recent stay with us at the Raouché Arjaan by Rotana, Beirut.

I am delighted to note that you experienced a pleasant time with us and you were happy with the hotel's overall service, location and facilities.

We have passed on your compliments to Hala at the reception, who was most pleased at your gesture. We would like to thank you once again for your comments as these go a long way in motivating our entire team.

I look forward to seeing you again at the Raouché Arjaan by Rotana, Beirut and assure you of our best attention and services at all times and please feel free to contact me directly for any assistance you might need in your future reservations at our property.

Sincerely,


Hala Massaad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
5 of 5 bubbles Reviewed August 17, 2012

Excellent hotel and Location with a very welcoming and helpful staff, especially the reception (Darine is great one) and the F&B staff in the breakfast was very helpful.
very good hotel ti visit i highly recommend it

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, August 20, 2012
Dear Sir,

Thank you for the time spared in writing your feedback on our system.

Your positive comments show that we have succeeded in delivering our best service to our

esteemed guests, making their time spent with us a treasured one.

Our aim is to always provide our customers with the best stay experience at all levels from the

moment they step in our property till their departure.

Sir, once again thank you for your visit, and please feel free to contact me directly for any

assistance you might need in your future reservations at our property.

Yours sincerely,




Hala Massaad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
2 reviews
5 of 5 bubbles Reviewed August 14, 2012

I stayed at Arjaan for a couple of days on a romantic gateway. Location is great, in the center of the city. The view facing the sea is amazing. The room is tidy and confortable and the staff very friendly.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, August 16, 2012
Dear Miss,

Thank you for your positive comments regarding your stay at our property.

We were pleased to know that you have enjoyed your time with us and our services were up to

your expectations.

Miss, once again thank you for your visit and input.

Please feel free to contact me directly for your future bookings at the Raouché Arjaan by

Rotana Beirut and i will be more than glad to assist you.

Yours sincerely,



Hala Massaad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 8, 2012



Dear Rotana Stuff, Sales office, accounting, front desk,
G Morning,
This letter is intended to extend our appreciation for your warm hospitality and treatment of our group while staying at your Hotel.
I especially like to  mention few names which we had direct contact and association with  :
Mr. Saad at accounting office, Ms. Joawna, Ronny and wasim of sales, Ms. Rawdana, Malak, tony ,Joseph of front office, Mr. Mahmood the Bell man and finally the pool manager .
Thank you all.
best regards,
Issam Khatib
KDC Traders


  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kdctraders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, August 9, 2012
Desr Sir,

Thank you for your interest shown in the Raouché Arjaan by Rotana hotel.

Please note that we always give special attention to our customers feedback and our aim is

to meet their expectations. Your comments filled show that we have succeeded in doing so.

Sir, once again thank you for your visit.

Please do not hesitate to contact me directly for your future reservations and I will make sure

personally that you spend with us an enjoyable stay.

Yours sincerely,



Hala Massaad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed July 30, 2012

Excellent Location and room , only service was not fast
i liked the place and the room view
The breakfast was nice but not much variety
the room was clean and tidy
it was a good stay and a good place to visit

  • Stayed August 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Boto81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, July 31, 2012
Dear Sir,

I would like to thank you for your input with regards to your stay at the Raouché Arjaan by

Rotana Beirut.

I have acknowledged your comments and we wil do our outmost in order to enhance the

mentioned. Please advise if you have any special suggestions and we will be more than glad

to take them into consideration.

Sir, once again thank you for your visit.

Yours sincerely,




Hala Massaad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raouche Arjaan by Rotana

Property: Raouche Arjaan by Rotana
Address: Chouran, Beirut, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Beirut
#5 Business Hotel in Beirut
#14 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $
Hotel Class:4 star — Raouche Arjaan by Rotana 4*
Number of rooms: 175
Official Description (provided by the hotel):
Raouché Arjaan by Rotana is a modern property designed with up-to-date technology and facilities catering to both long-term guests and families alike. Travellers planning on staying in a city for longer than the average traveller will appreciate the more spacious accommodation, whilst families relish the promise of an environment which more closely resembles home. ... more   less 
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Also Known As:
Raouche Arjaan By Rotana Hotel Beirut

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