One hour after our check-in I decided to to have a bath. Whilst in the bathroom a couple opened the door and entered my room!!. I was shocked and wrapped myself with a towel and we started to have a discussion!!! They insisted that this is their room and they had also just checked-in. After they left I went down to the lobby and complained. What was the response? The receptionist kept on laughing!!! and even saying jokes!! They said it might have been a computer error that made a double check-in!!! The inner door chain was not functioning, so I asked them several time to fix it to prevent anybody from entering my room again. They promised but nothing was done!
On our check-out we kept our bags in the luggage room. On leaving there was a big problem because they have put our bags with other bags carrying the number of another room!!
The room was ok, however the bed-linnen had holes in it. The carpets were stained. The only good thing about this hotel is its location.
- Official Description (provided by the hotel):
- Coral Beirut Al Hamra Hotel is a modern four-star hotel sitting in Beirut nestled on a quiet street in the Hamra district, a very short walk from the bustling Hamra Street itself. Our charming location lets you explore Lebanon's rich cultural heritage and popular business and shopping districts. The hotel is conveniently situated 10 km from Hariri International Airport and within close proximity are Lebanese American University, American University Hospital and Clemenceau Medical Centre. With a range of facilities including a trendy restaurant, high-tech gym and business centre - our alcohol free hotel is the perfect spot for business or pleasure. ... more less
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- Also Known As:
- Coral Suites - Al Hamra Hotel Beirut