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“Good hotel, excellent rooms” 5 of 5 bubbles
Review of Hilton Kuwait Resort

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Hilton Kuwait Resort
Ranked #10 of 69 Hotels in Kuwait City
Certificate of Excellence
Warrington
Level Contributor
75 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good hotel, excellent rooms”
5 of 5 bubbles Reviewed March 27, 2014

This is a high quality hotel, right by the beach. Rooms are spacious and comfortable and the little extras such as fruit and mineral water in the room were a nice touch. Good also to find free WIFI in the rooms - not always the case with Hilton.

Restaurant was good, decent food and friendly service.

The only criticism is that the hotel lacks a bit of life, there just isn't the 'buzz' that you can get in some hotels.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BeamishG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 30, 2014
Dear BeamishG,

Thank you for sharing your views about our resort on Trip Advisor in relation to your recent stay with us.

The positive remarks you have mentioned about rooms, amenities, Internet, food & restaurant as well as the services provided by our teams were inspirational for us to continuously deliver the Hilton standards.

BeamishG, we are truly delighted to know you had an enjoyable stay with us. Thank you once again and we are looking forward to welcoming you back at our property in the future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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598 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed March 26, 2014 via mobile

I enjoyed the stay. The room was sold out and i was put into a Chalet, too big for 1 person, but no complaints. Restaurant was very good with nice blend of offerings. Staff was outstanding! Lacked a little cleanliness in room for me to rate hotel outstanding.

Stayed March 2014, traveled on business
Helpful?
Thank ellissea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 30, 2014
Dear ellissea,

It was our pleasure having you with us and for sharing your feedback related to your stay at our resort.

We are happy to learn you were satisfied with the restaurant as well as the services provided by our staffs. This truly inspires us more to enhance our standards and services to the satisfaction of all our guests.

We have also noted your comment about the cleanliness of room and this has been communicated to our Housekeeping Manager to take the necessary action for improvement.

ellisea, thank you once again for your valuable feedback and we hope we can soon welcome you back at Hilton Kuwait Resort.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Al Manamah, Bahrain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 24, 2014

Hilton Kuwait has the best service I have experience during my stay in Kuwait, the staff were very friendly and helpful from the moment that I arrived to the airport until the last minute at the checkout.
I always receive a special and outstanding service. The quality of customer service, reception, housekeeping and restaurants is just excellent and very friendly. The contact with both management and personal level is fabulous.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mohamed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 26, 2014
Dear Mohamed M,

We would like to express our gratitude for sharing with us your feedback in relation to your recent stay at Hilton Kuwait Resort.

It is inspiring to know that you had an enjoyable stay with us and you were satisfied with the hotel services and facilities.

We will definitely share your positive remarks with our teams and let them know you recognized their dedication in providing best services throughout your stay.

Mohamed M, your views at vital to us as it help us further improve our services and standards.
Thank you once again and we are looking forward to welcoming you back at our resort in the future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 22, 2014 via mobile

I've spent three days in Hilton Kuwait Resort on a business trip. While the resort was a 45 minutes away from Kuwait City, it was a perfect setting for people who want to relax or meet. The staff were attentive and helpful. The room was the right size.
All the hotel's services were above my expectations. And what makes it the perfect place for vacation is the beautiful beach were I've watched the sun rise.

Stayed March 2014, traveled on business
Helpful?
Thank ummsalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 24, 2014
Dear ummsalem,

Thank you for sharing your positive views with us relevant to your stay at Hilton Kuwait Resort.

It is our pleasure to learn you had an enjoyable stay with us and you were satisfied with the accommodation and services provided by our team.

ummsalem, thank you once again for your kind remarks and we hope we can soon welcome you back at our resort in the future.

Best regards,


Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

Hilton Kuwait becomes my second home now. I always receive a special and outstanding service. The quality of customer service, reception, house keeping and restauration is just excellent and very friendly. The contact with both management and personal level is fabilous. So far Hilton is my best hotel experience in Kuwait.

  • Stayed February 2014
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mohammed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 15, 2014
Dear Mohammed B,

Thank you for your kind remarks about the facilities, services and for choosing us as your best preferred hotel in Kuwait.

We will definitely share your comments with our teams at the restaurant, for providing exemplary service during your stay.

Those positive remarks truly inspire us to consistently provide you and all our guests with the best services and hassle free stay.

Mohammed B, we are looking forward to welcoming you again at Hilton Kuwait Resort and thank you once again for sharing your experience with us.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

The drive from the airport could have been the difficult part, but I was relaxed as the Hilton driver was a very mature person. We enjoyed chatting about Sri Lanka (his country) and about my travels. That helped us forget about all the crazy drivers.

The hotel itself is very open and relaxing. It is a bit long which take its toll to go from one end to the other. My room (227) was at the end of the right side and the breakfast area was at the end of the left side. It was quite a walk given my bad knees. However, the views are very beautiful which lightens the load.

The breakfast was well stocked with plenty of variety to cater for all tastes; Arab, Eastern or Western. The service was great, too. Making it all so perfect was the view.

I was participating in a conference and the hotel staff were every where answering to every request in a very friendly and timely manner.

I was sorry having to check out after only one-night stay and I thought I must come back take advantage of the amenities offered including a beautiful spa that I only got to look at rather than enjoy. Till next time.

Room Tip: Ask for and use the hotel transport service (free). It is a three-floor hotel ask for a sea view ro...
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arapino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 15, 2014
Dear Arapino,

We would like to thank you for sharing your experience with us in relation to your stay at our resort.

It is truly inspiring to know you enjoyed some of the hotel areas in spite of the short stay. We are also glad you were satisfied with the variety of breakfast items and the hospitality of our concierge team.

We have noted your view regarding room location and we will definitely communicate this to our Front Desk Manager for your future stays.

Arapino, your views are highly appreciated and we are looking forward to welcoming you back at Hilton Kuwait Resort.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
1,371 reviews
249 hotel reviews
common_n_hotel_reviews_1bd8 652 helpful votes
4 of 5 bubbles Reviewed March 8, 2014

We had a short stay in the Hilton for a one day business meeting. Good shuttle service from the airport. Regrettably the meet-and-greet service at the gate we had also booked did not show up due to our flight arriving 30 minutes early, but that did not hamper us a lot, we found our own way. The Hilton compensated us with a free meal in their quite excellent buffet restaurant which was a nice gesture.

The studio room we stayed in was also nice and spacious and suitable for medium length stays with your own kitchen. The fridge was loud, I pulled out the plug during the night. The pool and beach also very nice, some nice shops and a couple of cakes and coffee places in the hotel itself. Security appears to be taken seriously.

No alcoholic drinks served, as nowhere in Kuwait.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hermes_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review, March 11, 2014
Dear Hermes_NL,

Thank you for sharing your views with us in relation to your stay at Hilton Kuwait Resort.

We are delighted to know you were satisfied with the airport service, room feature, beach & swimming pool area as well as the restaurant buffet. Your comments will be shared with our teams to let them know of your satisfaction.

Please also accept our sincerest apology for the noise disturbance you might have experienced.

Hermes_NL, your views are highly appreciated as it help us further improve our services, where necessary. Thank you once again and we are looking forward to welcoming you back at our property in the future.

Best regards,

Ziad Tantawi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Kuwait Resort

Property: Hilton Kuwait Resort
Address: P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Kuwait City
#4 On the Beach Hotel in Kuwait City
#4 Family Hotel in Kuwait City
#7 Spa Hotel in Kuwait City
#10 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Kuwait Resort 5*
Number of rooms: 350
Official Description (provided by the hotel):
The Hilton Kuwait Resort boasts 1.6 kilometers of sun-kissed, white sandy beaches and 250,000 square meters of gorgeous landscaped grounds. Whether staying for business or leisure, the Hilton Lifestyle Health Club and world class Spa provide the opportunity to unwind. ... more   less 
Reservation Options:
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Also Known As:
Hilton Kuwait Hotel Kuwait City
Hilton Safat
Kuwait City Hilton
Hilton Kuwait Resort Kuwait City

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