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“simply the best”
Review of Sheraton Kuwait

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Sheraton Kuwait
Ranked #12 of 69 Hotels in Kuwait City
Certificate of Excellence
Dubai
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“simply the best”
Reviewed November 10, 2013

I stayed numerous times in this hotel for business most recent the last two days, what makes this hotel pleasant to stay is the service very professional and courteous staff pls keep it up. Food is excellent and lots of varieties

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tario10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, November 12, 2013
Dear Sir,

It was a great honor having you as our loyal guest at the Sheraton Kuwait. Thank you for the encouraging comment on our staff and facilities and

We appreciate all our guest reviews as it is only through your comments we can strive to serve you better. Thank you once again and we look forward to welcoming you again and again.

With best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 31, 2013

This is a wonderful hotel, I have stayed here a number of times on business but can imagine it would be equally enjoyable for pleasure.

The restaurants are fantastic, food is great for breakfast and evening meals, plus room service is very prompt.

The best aspect of this hotel however is the staff, who are without doubt the best in any hotel I've visited. They really will go the extra mile any time of day or night.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdizzlelondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, November 12, 2013
Dear Sir,

It was a great honor having you at the Sheraton Kuwait. Thank you for the encouraging comment on our staff and facilities and we appreciate all our guest reviews as it is only through your comments we can strive to serve you better. Thank you once again and we look forward to welcoming you again and again.

With best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 30, 2013

This was my first trip to Kuwait City. A very nice hotel, pleasant and friendly staff. It is conveniently located to any destination in the downtown core you would need to reach. Stayed here on a business trip. I would highly recommend for business or family.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simelv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, November 12, 2013
Dear Sir,

It was a great pleaseure having you at the Sheraton Kuwait. Thank you for the encouraging comment on our location and facilities and we appreciate all our guest reviews as it is only through your comments we can strive to serve you better. Thank you once again and we look forward to welcoming you again and again.

With best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arabian Gulf
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 19, 2013

In my book this is the best hotel in Kuwait. The room we stayed in was huge, with a big bathroom. Well designed-albeit very versailles style which isn't my cup of tea. However, the service is absolutely superb. They cater for your every need and can get you whatever you want. The room service is excellent, as is the butler service and you can even hire a car and driver from the hotel.

Room Tip: Concierge level floor which has its own reception and lounge.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, November 2, 2013
Dear Sir,

It was a great pleasure having you staying with us during your recent visit to Kuwait. We are always happy to receive comments as it is only through your views that we can assess and improve our hotel services.

The Management of Sheraton Kuwait would also like to thank you for your valuable feedback on our services, and in particular on our room service and facilities. It is our pleasure to serve you and we look forward to welcome you again to the Sheraton Kuwait.

With regards, Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
349 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed October 17, 2013 via mobile

We chose to stay in the St. Regis tower of the Sheraton Hotel Luxury towers. We stayed in the suite and it was lovely. The room was very clean and the mini bar was complimentary. I haven't seen this many complimentary bottled water in one hotel room. So generous. The toiletries and nice and they also provide a feminine basket. The room also has complimentary tea and coffee, butler service and complimentary garment pressing. There's also a fax and free wifi in the room. There's also complimentary in-room breakfast, but we chose to dine at Al Hamra restaurant which is buffet style. We had it complimentary with our stay, but they would charge about 8.700 KD per person if it's not included. The buffet is nice and varied (make your own egg, Saj and fresh waffles). The only two down sides about our stay is that the check-in for the St. Regis tower is separate from the main Sheraton entrance. You have to go to level 6 to check in, even if your room is at a different floor. Also, our suite comes with free access of the lounge which was closed due to eid holiday. I don't understand why it would be closed. You can walk and sit there but there's no service, no snacks or drinks. The location of the hotel is very commercial. There isn't much to see. The only shopping area there is the Salhiya mall which is a mall with big brand names and a Starbucks. They're is also the Philippino market which sells cheap stuff, all walking distance from the hotel. The bus station is also close by.

Stayed October 2013, traveled as a couple
Helpful?
Thank Evilmisspolite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, November 2, 2013
Dear Sir,

It was a great pleasure having you staying with us during your trip with family. The Management of Sheraton Kuwait would like to express thanks for your valuable feedback on our staff, breakfast and in specific on our facilities in the guest rooms. It was our pleasurer to serve you and we do look forward to welcoming you again to the Sheraton Kuwait, A Luxury Collection Hotel in the near future.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
1 review
Reviewed October 10, 2013

If you have to be somewhere in Kuwait city you will be hard pressed to find a better base than the Sheraton: Luxurious surroundings; friendly and trustworthy staff; elegant surroundings and fabulous food. As a veggie, had no problems in the Indian, Iranian, and Italian restaurants, and a wide selection of offerings for breakfast.
Conferencing facilities were just as required. Minor niggles with wifi, but hey!
Nice pool and gym facilities and only 15 minutes to the airport by complementary shuttle, yet still in the heart of town.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatrickDouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, October 13, 2013
Dear Sir,

It was a great pleasure having you staying with us recently. The Management of Sheraton Kuwait Hotel & Towers takes this opportunity to thank you for the extensive positive comment on our facilities.

We do look forward to receiving all our guests’ feedback as it is only through your comments we can strive to serve you even better. Thank you again and we look forward to welcoming you on your next visit to Kuwait.

Best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

The mostly Filipino and Indian staff are very pleasant and helpful. The rooms are nice decorated. The bed is very comfortable. Room service is very fast. The location is nice. The staff at the spa are very nice.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Airs C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, October 13, 2013
Dear Sir,

It was a great pleasure having you staying with us recently. The Management of Sheraton Kuwait Hotel & Towers takes this opportunity to thank you for the extensive positive comment on our facilities.

We do look forward to receiving all our guests’ feedback as it is only through your comments we can strive to serve you even better. Thank you again and we look forward to welcoming you on your next visit to Kuwait.

Best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Kuwait

Property: Sheraton Kuwait
Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Location: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Official Description (provided by the hotel):
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City

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