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“A Great Stay”

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Holiday Inn Kuwait Al Thuraya City
Ranked #7 of 69 Hotels in Kuwait City
Certificate of Excellence
Beirut, Lebanon
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A Great Stay”
Reviewed August 19, 2013

You can not surpass Kuwaiti hospitality, and this hotel is a great example. Impeccable Service with a smile, makes you feel right at home. Plenty of amenities, spotless, comfortable... and friendly! If only all hotels would be like this to a weary business traveler.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FadiF75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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519 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Halifax Nova Scotia
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 17, 2013

Well kept and a very clean hotel. Numerous restaurants’ within the complex so little need to go else where to eat. The staff go out of their way to ensure your stay is comfortable. The fitness facilities are top notch.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred_hal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, October 13, 2013
Dear Fred_hal,

Warm Greetings from Crowne Plaza Kuwait!

Thank you for sharing your feedback here on Tripadvisor.

We are glad to know that you liked our fitness facilities and you appreciated the service that you received from our staff.

Looking forward to welcoming you back again.

Respectfully yours,

Alberto Saadeh,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
5 reviews
Reviewed August 17, 2013

The Crown Plaza was a great hotel with pool, gym and lots of restaurant choices. It was a little far from souks and tourist areas but very relaxing. The exercise bikes in the gym where very enjoyable with the programs to follow as you pedal and steer your way through a workout.
After a 12 course meal of indian food, I could barely move. All meals had very big portions.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrBear05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2013

I always stay at the Crowne Plaza when I am in Kuwait. The reasons are many including location because I am in the country for work so it is easy from there, the proximity to the Airport, the overall appearance of the Hotel and rooms. I usually stay in a Club Room and the Club Lounge is the best I have seen around. The restaurants in the Hotel are great and not outrageous on prices.
All that being said I primarily stay there because of the people. The front desk and Guest Relations people are the best. They make you feel genuinely welcome. On this trip, from 23 June to 9 Aug 2013, 3 people stood out in particular they were, Hope, Marisol, and Hershe. These three made my stay great and I hope they are there if I return later this year.
The only reason I didn't rate the Hotel as outstanding is because during Ramadan the level of service in the Al Ahmade(sp) Restaurant for breakfast suffered. The crews were shifted to accommodate the later crowd after Iftar and the morning crew suffered. Other than that the stay was excellent.

Room Tip: Rooms on the outside walls are best as the inside walls can be a bit noisy from the lobby. During R...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia, United States
1 review
Reviewed July 29, 2013

Crowne Plaza is my base of operations and home away from home while conducting business in Kuwait. It's first class accommodations, superior service, positive attitude, modern amenities, and convenient location wrt the airport and Kuwait City make it the ideal place to stay. The restaurants, gym, spa, and courteous staff are also a plus. I will not stay anywhere else in Kuwait when I am there....

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2013

I recommend this hotel to all travellers to Kuwait.

Staff is very friendly and always looking to your weel-being.
Amenities are top quality and restaurants are delicious.
The hotel is close to the airport which helps avoid traffic jam on the way to/from the airport

The hotel proposes airport pickup which is very convenient.

Room Tip: Toutes les chambres sont bien. Il faut essayer d'éviter les chambres intérieures dans les étages...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank esibje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
Reviewed July 20, 2013

I had a very good stay at Crowne Plaza Kuwait. The front office staff are very helpful and efficient.
I recommend this hotel to anyone. They have a good selection of restaurants as well. Rooms are very clean. Excellent amenities....

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kuwait Al Thuraya City

Property: Holiday Inn Kuwait Al Thuraya City
Address: P.O. Box 18544 Farwaniya, Kuwait City 81006, Kuwait (Formerly Crowne Plaza Kuwait City)
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kuwait City
#4 Spa Hotel in Kuwait City
#5 Business Hotel in Kuwait City
#7 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Kuwait Al Thuraya City 5*
Number of rooms: 296
Official Description (provided by the hotel):
Holiday Inn Kuwait Al Thuraya City is the authentic urban resort and business hotel in Kuwait. We are conveniently located within 20 minutes from the major government & corporate offices, and only 5 minutes to The Grand Avenues Mall, and 360 Shopping Mall and Golf Club. Kuwait International Airport is only a 5-minute drive away. Business and leisure travelers alike will appreciate the lush grounds and the prestigious High ways in which you will find many experiences to last a lifetime. Enjoy the largest free-form swimming pool. Holiday Inn Kuwait Al Thuraya City offers 300 guestrooms with a variety of Pool view, suites and club floor rooms. The Hotel is equipped to host business meetings & social gatherings with eighteen flexible function rooms, and three grand ballrooms that accommodates up to 500 guests. 24-hour business centre with high-speed Internet access and Free Wi-Fi in all the guest rooms and meeting rooms that make doing business a snap. We offer wide choice of restaurants serving International cuisine, Iranian, Japanese, Middle Eastern, Far Eastern, American and seafood specialties. The renowned Spa and health Club invites guests to a variety of marvelous experiences with outstanding recreational facilities including a 24-hour gym, tennis, squash, swimming pools and numerous massage treatments. ... more   less 
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Also Known As:
Crowne Plaza Hotel Kuwait City
Crowne Plaza Kuwait City
Holiday Inn Kuwait Al Thuraya City Kuwait City

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