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“Relaxing”

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Holiday Inn Kuwait Al Thuraya City
Ranked #7 of 69 Hotels in Kuwait City
Certificate of Excellence
Manassas, Virginia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Relaxing”
Reviewed October 9, 2012

Good to know that after a long day(s)of travel and work there is always a little retreat in the desert called the Crown Plaza. The welcoming experience starts with the check in staff and carries through with the restaurant staff. The rooms are well equipped and comfortable. The bed is a sleep inducing retreat.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dragoon2nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Director of Front Office Operations at Holiday Inn Kuwait Al Thuraya City, responded to this review, October 13, 2012
Dear Dragoon2nd,

Thank you for the time you have taken in sharing your comments in TripAdvisor. We are always happy when a guest recognizes our services and most of all the effort of our colleagues.

We know that you have a lot of choices when it comes to lodging, and we trully appreciate your patronage.

We hope to have you again as our valued guest here at the Crowne Plaza Hotel in Kuwait.

Best Regards,

Maya Taher
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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509 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
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English first
Dubai
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 1, 2012 via mobile

Located next to airport with good gym and pool the hotel is busy as it is 10 m from airport recommended for short business trips 1 to 2 days
Make sure to book in new side next to reception area not next to restaurants

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarazikhaled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Director of Front Office Operations at Holiday Inn Kuwait Al Thuraya City, responded to this review, October 3, 2012
Dear Tarazikhaled,

I am glad that you have enjoyed our gym and pool during your stay with us and found our location an advantage.

We are currently doing some slight renovation of our lebanese restaurant that will for sure give more varities of authentic mouth-watering lebanese cuisine.

Thank you for your feedback and I hope to welcome you back!

Best Regards,

Maya Taher
Director of Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosport, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 28, 2012

I stayed here on the 15th & 16th September whilst on business & as i am a priority club platinum card holder i was upgraded to a suite on the 8th floor. The room was large and spacious with all the facilities you should need.
The bedroom was seperate & again very spacious.
The bathroom was well equiped with a large walk in shower.
The hotel staff were friendly and heplful whenever i approached them. The food is very good with a variety of places to eat.
My only gripe which is a small one really is that there are never enough powerr sockets available in fact the room i was in had 2 workdesks but not a single powere socket near them, i had to unplug one of the lamps to recharge my laptop & phone.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roque1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Director of Front Office Operations at Holiday Inn Kuwait Al Thuraya City, responded to this review, October 5, 2012
Dear Roque1,

Thank you for sharing your feedback with regards to your recent stay with us here at the Crowne Plaza Hotel - Kuwait. We are always pleased to recieve such positive feedback specially coming from one of our Platinum Priority Club Rewards Member like you, as it serves as a reinforcement to all of us to even do better.

We have noted your observation about the power sockets and I can assure you that the matter has already been brought up to our Housekeeping and Engineering team.

We really hope that you can visit us again!

Best Regards,

Maya Taher
Director of Front Office Operations
maya@crowneplaza.com.kw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 13, 2012

The hotel is old (1982), and although the rooms have had some renovations, including new taps, basin and toilet, overall it still feels like 1982. And, it's expensive compared to Dubai as well!

The best part of the hotel is the location, if you are looking for something close to the airport.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bradhall71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Director of Front Office Operations at Holiday Inn Kuwait Al Thuraya City, responded to this review, October 1, 2012
Dear valued guest,

First and foremost, I would like to thank you for staying with us while you were here in Kuwait.

The hotel is now gradually changing the look of the hotel lobby in order to maintain the fresh yet its unique architectural design.

I trully appreciate you sharing your thoughts through Tripadvisor and I hope to welcome you back here again at the Crowne Plaza Hotel in Kuwait.

Thank you once again for your feedback.

Best Regards,

(Ms) Maya Taher
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 10, 2012 via mobile

This hotel is good if you are in Kuwait for a short stay, it's near the airport has great food and a fascinating health club and spa. However they do have another one without spa in Salmiya near the sea and shopping center close to the aquarium and scientific center.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sawsan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Director of Front Office Operations at Holiday Inn Kuwait Al Thuraya City, responded to this review, October 1, 2012
Dear valued guest,

Thank you for sharing your great experience with us through Tripadvisor. It is always our goal to deliver and maintain the highest level of our guest satisfaction.

Your comments will be shared with the entire team and I look forward to welcoming you back here at the Crowne Plaza Hotel - Kuwait.

Best Regards,

(Ms) Maya Taher
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 5, 2012

The hotel is very nice, the room was small but very confortable with a nice view on the internal court. The lebanese restaurant inside was nothing special compare to the excellent lebanese food.
The hotel staff was extremely nice and efficent, specially at the reception.
Good breakfast

Luca - Rome

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Director of Front Office Operations at Holiday Inn Kuwait Al Thuraya City, responded to this review, September 18, 2012
Dear Guest,

Thank you very much for your comments with regardsto your stay with us. We greatly appreciate you taking the time to let us know of your experience and your appreciation towards our colleagues.

It is always our goal to deliver great and superb service to all our guests and we hope to welcome you once again here at the Crowne Plaza Hotel, Kuwait.

We will definitely share your feedback to the rest of my colleagues as it would serve as a great boost to each and everyone of us to deliver more.

Thank you and Regards,

Maya Taher
Director of Front Office Operations
Email: maya@crowneplaza.com.kw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 17, 2012

The Crowne Plaza staff was great on our annual visit to celebrate our wedding anniverssary. The room was exquisitively arranged to highlight our 7th year wedding anniversary with rose petals in bathtub, special pillow, fruits, flowers and cake. Our hats off to the entire staff for making this year's celebration a memorable one.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaKuwait, Front Office Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review, August 26, 2012
Dear Guest,

Thank you very much for your recent review regarding your stay at the Crowne Plaza Kuwait.

It is our aim to always exceed our guests’ expectations and we are very delighted to know that you had a pleasant Wedding Anniversary stay.

We trust we will see you again soon for another enjoyable and quality stay at the Crowne Plaza Kuwait.

Best regards,

Elezi Zekirija
Front Office Manager
elezi.zekirija@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kuwait Al Thuraya City

Property: Holiday Inn Kuwait Al Thuraya City
Address: P.O. Box 18544 Farwaniya, Kuwait City 81006, Kuwait (Formerly Crowne Plaza Kuwait City)
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kuwait City
#4 Spa Hotel in Kuwait City
#5 Business Hotel in Kuwait City
#7 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Kuwait Al Thuraya City 5*
Number of rooms: 296
Official Description (provided by the hotel):
Holiday Inn Kuwait Al Thuraya City is the authentic urban resort and business hotel in Kuwait. We are conveniently located within 20 minutes from the major government & corporate offices, and only 5 minutes to Avenues, 360 Shopping Mall and Golf Club. Kuwait International Airport is only a 5-minute drive away. Business and leisure travelers alike will appreciate the lush grounds and the prestigious High ways in which you will find many experiences to last a lifetime. Enjoy the largest free-form swimming pool. Holiday Inn Kuwait Al Thuraya City offers 300 guestrooms with a variety of Pool view, suites and club floor rooms. The Hotel is equipped to host business meetings & social gatherings with eighteen flexible function rooms, and three grand ballrooms that accommodates up to 500 guests. 24-hour business centre with high-speed Internet access and Free Wi-Fi in all the guest rooms and meeting rooms that make doing business a snap. We offer wide choice of restaurants serving International cuisine, Iranian, Japanese, Middle Eastern, Far Eastern, American and seafood specialties. The renowned Spa and health Club invites guests to a variety of marvelous experiences with outstanding recreational facilities including a 24-hour gym, tennis, squash, swimming pools and numerous massage treatments. ... more   less 
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Also Known As:
Crowne Plaza Hotel Kuwait City
Crowne Plaza Kuwait City
Holiday Inn Kuwait Al Thuraya City Kuwait City

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