The hotel as such is fresh, modern and quirky. The staff are very good and we had dinner in both restaurants, both fine. My only problem is the noise. The soundproofing is absolutely non existent, both from street noise and between rooms. Whilst I managed to put up with the outside noise, the couple in the room next to me might just as well have been in my room as I could hear absolutely every bit of their conversation and movements. I find it incredible that having spent so much money and care on the concept of the hotel, basic soundproofing was absolutely done away with. The other annoying thing is that taxi drivers have no idea where the hotel is. A hotel car was supposed to meet us at the airport but did not. Thankfully, the rep from the Sheraton was very kind and helpful and eventually rang the Missoni who said we should just use a limo car. So we went to get one but of the 10 cars or so available nobody knew the hotel nor wanted to take us there. After much pleading, one did agree to "give it a go" but it took us 1h30 to find the hotel compared to the 20 minutes it took on the way back to the airport... Good luck to you all if the hotel car is not there to meet you, even if you have agreed this in advance!!! Incidentally, we had the same problem with a taxi on our way back from the Soukh but thankfully I remembered that the hotel was close to the American University and when I said that to the driver he was then able to find the place.
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- Also Known As:
- Symphony Style Hotel Kuwait Kuwait City