The Al Rasheed is meant to be Baghdad's greatest hotel. I had a 3 day stay for a conference. While the hotel has recently been subjected to a major overhaul, which makes it look like a 5 star, it is nowhere close to that accolade.
The problems start with the lack of amenities. The pool wasn't fit to swim in, the hotel doesn't have a bar, there isn't a gym, nothing. The service was appalling. The food was always cold & generally dreadful, the bathrooms are fitted out with full bottles of head and shoulders, Colgate, dove soap, bic razors and gilette shaving foam. There is no room service, no laundry service and all that for $300 a night.
The staff are surly and uncooperative. This is to be expected. It is run by a construction company with no experience of running a hotel.
One plus. It's safe, which is saying something for Baghdad, but given the choice, I would stay at the Sheraton.