Just spent six nights in Teheran and in the Esteghlal and am still not sure if you have to like it (because there is not much of an alternative?) or rather hate it, because the Hotel definitely lacks maintenance and beafing-up of interior, service, etc.
Staff at the reception is very friendly and helpful. The lady servicing my room seemed far to interested in getting in touch and I felt kind of supervised, monitored what shouldn't come as much of a surprise since the hotel has a certain state-close reputation. The staff - especially the male ones - in the breakfast hall are indifferent, call them unfriendly.
There is a Lebanese restaurant in the hotel which was very popular among (wealthy, Porsche driving) local better-offs, and most probably not only for the European Championship football matches screened aside. Nevr ate there myself though.
My room in the West Tower was basic, but okay. Bathroom must have been redone a couple of years ago, but everything worked and was clean (and cleaned regularly and thoroughly). Since TurkishAirlines yet again didn't manage to get my suitcase on board while changing planes in Istanbul, I was plaesantly surprised that they provide toothbrush and paste as standard items.
The matress was close to nightmare, much too hard, probably old, too, and the pillow of very poor quality. Didn't sleep really well all 6 nights.
They - theoretically - have a spa area on level -1, but I never even managed to try the pool, since it was "under unfortunately constant repair for the time being...".
Don't blame the hotel: this city is LOUD, all day and nicht long !
- Also Known As:
- Esteghlal Grand Tehran