Built in the early Seventies as one of the Intercontinental Hotel chain, the Laleh still retains much of its orginal features intact. Agree with most reviewers that the furnishings and facilities are tired and in need of modernisation to live up to its claimed 5-star rating. The imposing grand chandelier at the main lobbly has long lost its lustre, while the much worn out sofa for waiting guests would have been relegated to the disposal ground in other establishments. The beds in the guestrooms could be of bigger size even for the small-built. So much for that, but the customer services are, to be fair, effective and more than adequate.
Our group checked in very early in the morning and the full buffet breakfast was promptly ready at 6 am. And, we were soon allowed access to our rooms well ahead of the normal available time for a much-needed rest after a long overnight flight before start of our tour in the afternoon. Such customer-oriented facilitation was much welcomed and appreciated by all.
But most impresseive of all was an incident experienced by one of our group. A member forgot to bring some essential health maintenance medicine and went to the resident doctor at the hotel clinic (a rare facility in Iranian hotels) for help. Not having the same drug in the clinic, the lady doctor duly prescribed him (a doctor himself) an alternative drug for the purpose, free of charge for the consultation and medication (probably for mutual professional respect) for the whole duration of his 10-day visit to Iran, even though we stayed at the Laleh just for one night. We thought such thoughtful personal gesture was most admirable, and hopely reflects an honourable civic mind of the profession in general.
Thus, notwithstanding any inadequacy in its hardware, our experience of the Laleh was a very positive one.
- Also Known As:
- Laleh International Tehran