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“Horrible Experience- Don't go there”
Review of Aasa Suites

Aasa Suites
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Aasa Suites
Ranked #15 of 35 Tehran B&B and Inns
Reviewed July 17, 2012

Last July my husband and I had our friends from UK come to Iran for our wedding. We talked to different hotels and Aasa team provided us with a rather good deal. My husband did all the negotiation with them and since he was not here most of the communication was on emails.

Our friends got here, checked in and the rooms were okay.

On the night they were checking out we got a call from them (they were late for the airport) saying that the hotel reception is charging them more. We drove to the hotel and the reception didn't seem to know anything about our agreement with the manager, Mr. Azari. Since it was late at night and we couldn't reach the manager and our friends were late, we paid 1000 dollars extra knowing that we could get it back the day after when we call Mr. Azari.

From the next day for a month we kept calling him and explaining to him and referring to emails he sent and all he did was to hang up on us and refuse to talk to us. He was rude and his behavior for a manager of a top chain group was unacceptable.

In the last one year I have been telling everyone I know to avoid going to a hotel with such little regards for customer satisfaction.

  • Stayed: July 2012, traveled with friends
    • Value
    • Service
11  Thank Lamy1358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 9, 2015
Google Translation

  • Stayed: September 2015, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank 332_12332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Aasa Suites

Address: No. 9 Sarallah Moghaddas Street, Tehran 11369, Iran
Location: Iran > Tehran Province > Tehran
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #15 of 35 B&Bs / Inns in Tehran
Hotel Class:4 star — Aasa Suites 4*
Number of rooms: 30

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