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Reviews (708)
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Traveler rating
442
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29 - 34 of 708 reviews
Reviewed 3 weeks ago via mobile

European service with Persian accent
All is good ! Food, service, atmosphere.
Important note: airport is in one hour distance minimum depending on traffic. No credit card, take dollars )
Rooms are big and comfortable.
Wifi is not fast but unlimited

Date of stay: June 2019
Trip type: Traveled on business
Thank Mikhail053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espinas-Management, Corporate Director of Sales & Marketing at Espinas Palace Hotel, responded to this reviewResponded 3 weeks ago

Dear Mikhail053

Thank you for writing us a "civilized and comfortable" title review. We are happy to receive your feedback in terms of our European standard, food, service, atmosphere, big and comfortable rooms and unlimited wifi.

We are thrilled to welcome you back soon.

Sincerely,
Norman Eleazar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My 3rd stay at the Espinas Palace Hotel high above Tehran with great views over the city and the mountains to the north. Very nice and big rooms. Very professional, friendly and helpful staff in the lobby and at the reception. I especially loved Niloofar Eyvazkhani, thank you for the excellent, professional and always respectful service in the Sunset Cafe. Whenever I visit Tehran this hotel will be my first choice.

Date of stay: June 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Joachim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espinas-Management, Corporate Director of Sales & Marketing at Espinas Palace Hotel, responded to this reviewResponded 3 weeks ago

Dear Joachim G,

Thank you for making us your preferred hotel in Tehran and glad to learn of your third stay with us. We are delighted to know that we have exceeded your satisfaction in terms of our spacious rooms along with its great views, professional, friendly and helpful staff in the lobby and reception. We are thankful for mentioning the exceptional service rendered by Niloofar Eyvazkhani and we look forward to seeing you again.

Sincerely,
Norman Eleazar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It was nice sleeping in the room at night with the view of Milad tower. staff was helpful. not so friendly at the reception but ok. items in the room were not complete. we didn't have slippers in the room. maybe they have forgotten it. we also asked for an extra bed in the room. the added items were thrown on the extra bed. the console at the entrance of the room which is used for informing the staff not to disturb was not working at all. we stayed in room 1516. except for the points mentioned everything else was excellent. staff at Diba restaurant was very polite and helpful.

Date of stay: June 2019
Thank Hamidafazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espinas-Management, Corporate Director of Sales & Marketing at Espinas Palace Hotel, responded to this reviewResponded 3 weeks ago

Dear Hamidafazel

Greetings from Espinas Palace Hotel!

We were pleased to learn that overall you enjoyed your stay with us and the service you received was impeccable.

We did note although that some aspects of your room accommodation may not have met with your expectations and we deeply apologize for this. Your comments mean a lot to us all as they help us to continually strive to further improve.

Thank you once again for taking the time to share your feedback with us and we look forward to welcoming you back to the hotel in the near future.

Sincerely,
Norman Eleazar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

I have to congratulate the hotel management for the wonderful service provided. The hotel staff are so friendly especially with kids. Super clean rooms and spacious rooms that are so comfortable.
The food is amazing with so much variety, and also there is a shisha lounge.
Definitely will repeat my visit to this hotel

Date of stay: June 2019
Trip type: Traveled with family
Thank wtabaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It was my second accommodation in Espinas palace hotel. Like last time services were great, I am so satisfied especially from behavior of receptionists they were so politely and friendly . I will come back again.

Date of stay: June 2019
Trip type: Traveled on business
1  Thank Masoum61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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