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“the Mercure Grand Hotel ”

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Mercure Grand Hotel Seef
Ranked #20 of 134 Hotels in Manama
An Agoda Traveler
Reviewed January 9, 2010

  • Stayed: January 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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692 - 698 of 775 reviews

An Agoda Traveler
Reviewed January 3, 2010

  • Stayed: January 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 21, 2009

The Grand Hotel Seef is definitely worth a try. It is clean, has spacious rooms (I had a Senior Single Suite, one bedroom and living room with kitchenette) and is well located close to business district Seef and good shopping malls, restaurants and cafés. Downtown is just 3 BD taxi ride away.
Nice ameneties, good up to date Gymn and pool made my 2 weeks stay a good living.
And: they offer good deals for longer stays, so the price is definitely worth to ask for.
Service is ok, they try their best, and that's the most important.

  • Stayed: December 2009, traveled solo
    • Value
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Thank yumyumtree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

Dear Mercure Guest,

Greetings from Mercure Grand Hotel Seef.

We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,

Yasser Bahaa
General Manager
Mercure Grand Hotel Seef
yasser.bahaa@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2009

Staff are superb and the room was great. Is located next to large mall with great Souk area within. There are a handful of great restaurants at the rear of the hotel which are a short walk away. Half of the hotel overlooks a busy expressway - noise levels in my room were above desirable (though probably just OK) so obtain a room at the rear if you can.

Can also advise that food in the hotel restaurant is good.

  • Stayed: November 2009, traveled on business
    • Value
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Thank The-G0slings_-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

Dear Mercure Guest,

Greetings from Mercure Grand Hotel Seef.

Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Seef. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will highly appreciate if you can send me back by return email more details about your experience, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,

Yasser Bahaa
General Manager
Mercure Grand Hotel Seef
yasser.bahaa@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed October 19, 2009

  • Stayed: October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 5, 2009

The rooms are spacious and we had one of the family suites that has a queen and two singles. We also enjoyed the showers, very refreshingly big and powerful. But you can tell that it has been lived in and the carpets in the bedrooms were gray with dirt and age. I made my kids wear shoes the whole time because the soles of their socks turned black when they took their shoes off.
If you value your sleep, do NOT stay here because workers doing God knows what were banging stuff all night. And when my husband complained at 2am because he seriously needed to sleep before our long drive home, the manager Anwar basically shrugged us off. He ignored our request for a relocation or to stop the work until morning.
Oh and the internet was outrageously expensive at 8 dollars for half an hour and 24 for a day's access!

  • Stayed: October 2009, traveled with family
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Thank EmanRiyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

Dear Mr. Eman,

Greetings from Mercure Grand Hotel Seef.

Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Seef. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will highly appreciate if you can send me back by return email more details about your experience, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,

Yasser Bahaa
General Manager
Mercure Grand Hotel Seef
yasser.bahaa@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2009

This hotrel is located in the seef area away from the city centre. this is a big advantage since you avoid the traffic. It is extremely well located from Malls and Offices so business and pleasure can be done at thye same time.

The staff is extremely courteous, and the Room is perfect for Family people. However, it is costly for business travellers.

  • Stayed: May 2009, traveled on business
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
1  Thank athavale_ashu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser B, General Manager at Mercure Grand Hotel Seef, responded to this reviewResponded October 30, 2012

Dear Mr. Athavale Ashu,

Greetings from Mercure Grand Hotel Seef.

Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Seef. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will highly appreciate if you can send me back by return email more details about your experience, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,

Yasser Bahaa
General Manager
Mercure Grand Hotel Seef
yasser.bahaa@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Grand Hotel Seef

Address: PO Box 18084, Manama, Bahrain
Phone Number:
Location: Bahrain > Manama
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Manama
#3 Business Hotel in Manama
#8 Romantic Hotel in Manama
#20 Luxury Hotel in Manama
Price Range: $122 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Seef 4*
Number of rooms: 120
Official Description (provided by the hotel):
Mercure Hotel is Conveniently Surrounded by the 2 biggest Mall of Bahrain “Seef“ & “City Center“ , moreover located near the Central Business District , Meeting, Entertainment , cinemas and Leisure Venues, you are always minutes away from where you want to go.The Hotel an ideal and affordable choice for Business & Leisure travelers with FREE WIFI in all our suites and FREE Parking.Variety of outlets from Restaurant, bar, meeting rooms, Pool bar in addition to the GYM, Massage, Sauna & Jacuzzi. ... more   less 
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Also Known As:
Accor Grand Hotel Seef
Mercure Grand Hotel Seef Bahrain/Manama

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