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The Westin City Centre Bahrain
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Reviews (589)
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479 - 484 of 589 reviews
Reviewed November 2, 2012

From arrival to departure we were pampered and well looked after. Great rooms, heavenly beds and pillows, great rain shower and spectacular bathroom layout. Delicious German breads and 'on taps' in the mezzanine lounge. Above all the staff are very helpful, courtious and attentive. One of the best three-nights stays we have had in the GCC in a long time. Well done Kempinski crew

  • Stayed: October 2012, traveled with family
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Thank Rudi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGIHBCC, General Manager at The Westin City Centre Bahrain, responded to this reviewResponded November 7, 2012

Dear Guest,

Thank you very much for your positive review of your stay in October.

I am pleased that you enjoyed your stay with us, and will happily share your comments with all of our team members.

We hope to have the privilege of welcoming you back at our hotel soon.

Yours sincerely,

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

Stayed here twice now both times check in easy and friendly. Lifts to the rooms are swipe card so for security this is great. Nice getaway for a night or two. The pool area is great, nice big daybeds, and pool is a nice temperature. For those not comfortable in the water there is a lifeguard on duty. Also a spa pool attached to the pool. We had really great food and drinks at the pool and was just a really nice place to chill out for the afternoon. The view from our room was over the pool and the ocean which was nice not to have to look over the main road.
The hotel is attached to the City Centre Mall which is very convenient for food and shops and also the cinema. Had the buffet breakfast once and not worth the $100 USD for the two of us nice food but just quite expensive. All the cafes in the mall open at 8.30 am Starbucks, Costa, Paul's and a few others so just as easy to go out and get a nice breakky and coffee out.
The staff are all pleasant and helpful. The decor is beautiful. The room layout is great, big glass walled bathroom and shower which has privacy glass flip a switch and it goes opaque. Lots of towels not very good quality for being a new hotel and smell a bit funky. (Both times smelt) Work desk, chaise lounge and a good closet. The only negative is the bed both times we stayed we had a king bed and for some reason very hard mattress and super soft pillow (you can get different pillows from the pillow menu, tried and didn't like) and no top sheets just a duvet which meant we had a really uncomfortable sleep both times. It's a shame because we liked everything else. But hard when you can't sleep.

Room Tip: If you can ask for a room on the pool side.
  • Stayed: September 2012, traveled as a couple
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1  Thank FitMoose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGIHBCC, General Manager at The Westin City Centre Bahrain, responded to this reviewResponded October 22, 2012

Dear Guest,

Thank you for taking the time to write a review of your stay with us.

We appreciate your candid feedback. We are pleased to see that you enjoyed your stay overall. Our Breakfast Buffet offers an extensive selection of premium fresh gourmet products, with a la carte options on request. Of course, there are several options in the mall that offer a different price point and product choice. As a guest, you enjoy the choice.

Regarding the comfort of our beds and pillows, although we have not received similar comments, we will definitely look into it.

I would be more than pleased to discuss your feedback and comments, in person, on your next visit to our hotel, hopefully soon.

Yours sincerely,

Puneet Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

Very attentive staff, wonderful pool , spa and fitness center. Attached to city center mall for ease in popping in and out of movies. Concierge was very helpful in arranging sightseeing tour that perfectly fit our needs.

  • Stayed: October 2012, traveled as a couple
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1  Thank Judels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGIHBCC, General Manager at The Westin City Centre Bahrain, responded to this reviewResponded October 17, 2012

Dear Guest,

We sincerely thank you for your very kind review from your stay at our hotel.

Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our guests, which is what we continuously strive to do. I am happy to share your comments with all of our team members.

We hope to have the privilege of welcoming you back at our hotel soon.

Yours sincerely,

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

You cant be happier in Bahrain. If you are traveler and a shopper. Being attached to city center opens lot of doors for shopping and eating. Biggest advantage is 20 screens cinema in city center.
On a whole service of kempinski is good. only front desk needs to be more courteous. House keeping is too gud. Rooms are spacious over looking highway. All modern furnishings. So it all looked good.

  • Stayed: October 2012, traveled on business
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1  Thank sheeruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGIHBCC, General Manager at The Westin City Centre Bahrain, responded to this reviewResponded October 17, 2012

Dear Guest,

Thank you so much for your positive review of our hotel.

I am delighted to hear that you enjoy our connection to Bahrain City Centre, and our renowned Kempinski service. I am happy to share your feedback with the team.

We hope to have the privilege of welcoming you back at our hotel soon.

Yours sincerely,

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

We arrived feeling that we were fully expected, rooms assigned, registration forms already filled out and waiting for us just to sign. The staff shows genuine care, is professional. We met nothing but smiles. The executive lounge is well worth the up charge, the bar has nice live music. The location (attached to a faboulos mall) can't be beat.

  • Stayed: October 2012, traveled on business
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1  Thank CarlyleNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGIHBCC, General Manager at The Westin City Centre Bahrain, responded to this reviewResponded October 22, 2012

Dear Guest,

We sincerely thank you for your very kind review from your stay at our hotel.

We are pleased that you enjoyed your stay with us. Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our guests, which is what we continuously strive to do. I am happy to share your comments with all of our team members.

We hope to have the privilege of welcoming you back at our hotel soon.

Yours sincerely,

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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