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Sofitel Bahrain Zallaq Thalassa Sea & Spa
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Reviews (2,201)
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1,864 - 1,869 of 2,201 reviews
Reviewed October 26, 2012

Just returned from our second stay at this beautiful hotel. This time we had more time to experience the spa, the pool, the beach, the dining. Loved the Tapas restaurant -- prices very reasonable, great service, and enjoyed the outdoor dining.

On our first first experience we bought a Romance package which included a bottle of champagne, fresh fruit and breakfast in the room and two 30 minute spa experiences. It was lovely and we decided to return the next weekend for a longer stay. This time we booked on the club level. We preferred the room we had the first weekend (bigger balcony and a more central view). What's nice about the Club level is the wine service in the late afternoon. There are snacks, too, but it was not very interesting (a piece of bread topped with wilted lettuce, smoked salmon and some kind of mayo or aioli). Breakfast is amazing--lots of choices, beautiful dining room. Service is hit or miss because of a lack of training (it seemed) and a language barrier. Eventually, we did get our coffee, but it took three requests (just for the first round). A little more training would fix that problem, no doubt. That said, all of the staff are very friendly, greet you and look you in the eye when you speak to them--confident, but respectful. The pool is sparkling and the perfect temperature.

There is a swim-up bar at the pool, but here, there is room for some improvement. Beverages are served in glass containers, and children were sitting ON the counter which seems very unhygienic. There is seating in the water at the bar, so no need to plop onto the bar itself. The swim-up bar also overlooks the prep area. Too bad, because the rest of the plavr is top notch as far as appearance. The beach is peaceful with plenty of lounge chairs and umbrellas.

Our room keys were deactivated an hour before checkout time, a little annoying, as we were in a bit of a hurry to shower and check out after a morning at the pool, but the front desk quickly reactivated the keys and the management personally escorted us back to the room to be sure we could get inside. Nice touch.

In short, we love this hotel. For us, it is better than their competition -- Ritz Carlton which has more of a business feel to it. Sofitel is all about R&R. We'll be back!

Room Tip: We liked having a bigger balcony, so next time we will request that specifically.
  • Stayed: October 2012, traveled as a couple
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Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, . at Sofitel Bahrain Zallaq Thalassa Sea & Spa, responded to this reviewResponded November 7, 2012

Dear Guest,

Thank you very much for your most helpful review of our property. It is always very useful to have both positive and negative feedback in order for us to continue to improve our hotel and the quality of service offered within it.

Firstly, we are very pleased to welcome you back as a returning guest to our hotel. We are pleased that you have on this occasion been able to fully experience our Spa, pool, and beach and of course our many restaurants.

We are pleased that you were able to enjoy our Romance package for a second time, may I commend you on your choice to stay on our Club Level thus enjoying the benefits of our Club Millesime lounge. I am slightly disappointed that you faced certain issues such as the snacks "not being very interesting" and issues with service during breakfast. I have discussed this with our Restaurant Manager, we will be giving further training to our serving staff in order to be able offer you a better level of service during busy times of the year.

Despite these issues, I am glad that you found our staff to be friendly and that you were pleased with their general demeanor.

I am rather disappointed that you also faced an issue within our pool area, I have investigated this and will discuss further with our Ambassadors the correct application of the pool rules and regulations, particularly in relation to the correct use of our Pool Bar facilities. With regards to beverages served by our pool bar, we utilize a special type of “Glass” to hold drinks which offers a similar weight and texture but is in fact made of a poly material similar to plastic, thank you for bringing this issue to our attention non-the-less.

I have already spoken personally to the Ambassador that escorted you to your room, I am pleased that despite the difficulty with your keys we were still able to assist you as per our traditions as a luxury hotel.

I would like to thank you for taking the time to write and post this very helpful review to Trip Advisor, I would be most interested in discussing these issues further with you, please don't hesitate to contact me on h6722-sl9@sofitel.com.

Sincerely,

Bert Plas
General Manager
Sofitel Bahrain Zallaq Thalassa Sea & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

This is a wonderful resort hotel, hurt by its inconvenient location. The facilities are arguably the best in Bahrain, so if you do not need to be in the central city, I would strongly recommend staying here.

Room Tip: Choose a room facing the water.
  • Stayed: October 2012, traveled on business
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Thank Anthony-Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, . at Sofitel Bahrain Zallaq Thalassa Sea & Spa, responded to this reviewResponded October 23, 2012

Dear Guest,

Thank you very much for your recommendation, we are so pleased that you enjoyed your stay in our hotel and enjoyed using our facilities.

We are located slightly away from the city in order to provide a more relaxing stay for you and your family, it would normally take 15 minutes to reach Manama from our hotel, regretfully sometimes the traffic conditions cause this to be slightly longer. We are grateful for your visit to our hotel and look forward to welcoming you back to Sofitel Bahrain again soon!

Please don’t hesitate to contact us if we can be of any assistance upon your next visit.

Sincerely,

Bert Plas
General Manager
Sofitel Bahrain Zallaq Thalassa Sea & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2012

Since we checked in on Friday afternoon, we straight go to Saraya for a Friday Brunch, i really don;t find words to describe the quality of service, food, atmosphere everything was excellent.

I am satisfied with service, starting from checking in to checking out including, room service, restaurants, staff is freindly and ready for assistance any time.

Rooms are cozy with all amenities , hotel location is good.

I personally like Sea food very much, everything was so fresh, my kids like Italian food.

Overall it was an excellent experience for my entire family which we would like to repeat after sometime.

We have also enjoyed Tahalassa treatment ( me & my wife ), it was our first time experience.

  • Stayed: October 2012, traveled with family
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Thank mohammadkhanBahrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, . at Sofitel Bahrain Zallaq Thalassa Sea & Spa, responded to this reviewResponded October 23, 2012

Dear Guest,

Thank you for your recent visit to our hotel, we are so pleased that you had such an enjoyable stay!
We are thrilled with your comments about our Friday Brunch and so happy that you were able to experience our Thalassa Sea & Spa.
Thank you very much for your comments about the level of service and assistance provided by our Ambassadors, I have shared your review with them, it received a great level of positivity.

We are pleased that you enjoyed your visit to Sofitel Bahrain so much and look forward to welcoming you again soon!

Sincerely,

Bert Plas
General Manager
Sofitel Bahrain Zallaq Thalassa Sea & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2012 via mobile

If you want to relax and be away from the busy city center, choose this resort.
Although it is just 10 min's far from the city center, however it is very quite place to relax and and enjoy the beautiful beach with reasonable price.

  • Stayed: September 2012
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1  Thank Alkhaldi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, . at Sofitel Bahrain Zallaq Thalassa Sea & Spa, responded to this reviewResponded October 23, 2012

Dear Guest,

Thank you for choosing our hotel for your recent weekend break in Bahrain and for posting your comments to Trip Advisor.

We’re very pleased you had a positive experience and that you enjoyed our beach. We appreciate your comments noting that our hotel is an excellent place to relax, please do try our Thalassa Sea & Spa upon your next visit to complete your experience!

Thank you again for posting your review to Trip Advisor, we look forward to welcoming you back to Sofitel Bahrain Zallaq Thalassa Sea & Spa again soon!

Sincerely,

Bert Plas
General Manager
Sofitel Bahrain Zallaq Thalassa Sea & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

a 5 star hotel in Bahrain that all bahrini must be proud of it. all rooms with see views a large choice of restaurants and bars. I celebrate my anniversary and it's was a really nice. the romantic Ambiance in La Mer restaurant is really WOW, in my check -in i find a lovely arrangement for anniversary(Red Napkins in heart shape, chocolate cake ...). everyone doing his best to pleased the guests. really i can't fully describe the place but nothing wrong. Thanks Sofitel for that great moment and sure i will see you again.

  • Stayed: September 2012, traveled as a couple
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Thank Monajeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, . at Sofitel Bahrain Zallaq Thalassa Sea & Spa, responded to this reviewResponded October 14, 2012

Dear Guest,
Thank you for choosing Sofitel Bahrain Zallaq Thalassa Sea & Spa for your recent stay in Bahrain. We are so pleased that we assisted in making your anniversary a special one!
Thank you very much for your comments with regards to our “large choice of restaurants and bars” as well as the sea view from all our rooms. We are very happy you enjoyed the “Romantic Ambiance in La Mer” and that our team there and throughout the hotel helped to make your stay a special one!
We look forward to welcoming you back next year if not sooner to our hotel. Thank you again for taking the time to post your review on Trip Advisor.
Sincerely,

Bert Plas
General Manager
Sofitel Bahrain Zallaq Thalassa Sea & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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