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“was expecting someting a little better”

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Fraser Suites Seef Bahrain
Ranked #25 of 136 Hotels in Manama
Certificate of Excellence
Reviewed April 23, 2013

First time I have stayed here on business and I must admit the front desk was hopeless. We sent a message one week previously for a car and all the places we wanted to go. Explained on check in as well just to get confidence that our car was booked. Hey presto next day.......nothing! We nearly missed our first appointment and the hotel provided their shuttle bus to take us to our first meeting. In the end we ended up navigating as the local driver had not a clue how to get where we wanted to go and that is after we had provided a detailed street map.

There is no bar at this hotel.

The breakfast is £18.00, I find that a little steep.

The rooms were spacious and very clean and an excellent gym, only two good things I can say about the place.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank toddman572001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserSuitesBahrain, General Manager at Fraser Suites Seef Bahrain, responded to this reviewResponded April 28, 2013

Dear Guest,

Thank you for your open feedback.

I'm sorry to hear that the car rental with driver you've asked us to organize has not gone as per your requirements. This is true that your car was not on time at the hotel and on behalf of the selected service provider I would like to apologize for this unpleasant situation.

Be assured, that our guests needs remain our priority. We will do our best to assist each and every guest.

Regarding our breakfast, the price applied is to ensure a constant full buffet breakfast with the same quality and with a large assortment of food.

All your comments have been taken into consideration and will help us to meet your expectations.

I hope we will have the opportunity to welcome you before the next F1 Grand Prix.


Cordially,

O.Briand
General Manager

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161 - 167 of 241 reviews

Reviewed April 23, 2013

lets just get clear on some points:
1- the hotel is unrated - they dont have the right to bill u as a 5 star hotel
2- parking in the 6th floor takes 10 min to reach by car (annoying)
3- room wasnt clean, booked as couple, and still denied 2nd robe
4- check in time is 4pm. check out 11am. (no comment here)
5- i cant say the front desk were friendly, i actually didnt see anybody for 10min. then i had to wait from 4pm to 4:30 to be given a card (although payment was done and booking was completed 2 months ago)
6- as for location: alseef mall is no longer "the" attraction in Bahrain. city center has grown 10times more popular

i cant but mention:
1- very nice really spacious rooms
2- check out took 15 minutes only

Room Tip: go for sea view rooms, same rate with large windows and better arrangment the room rates become a b...
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
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2  Thank fte999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

I traveled to Bahrain on a business trip and choose Fraser Suites to stay for a couple of days. The location was great. It was 5 min way from the office where I had meetings and they provide me with free shuttle which I appreciated. This hotel is linked to Seef Mall which is also a big plus. Good for shopping and to relax after work.
The rooms are very spacious, clean and well maintained. Free WiFi everywhere. All staff members are friendly and helpful. Thanks to Theresa who had always good recommendations.
Everything was convenient. I felt comfortable and safe during my stay. I have to admit it was my first trip to the Middle East and was a bit anxious to travel to Bahrain.
Definitively a place to stay!

Stayed: March 2013, traveled on business
Thank 977ChrisH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserSuitesBahrain, General Manager at Fraser Suites Seef Bahrain, responded to this reviewResponded April 15, 2013

Dear 977ChrisH,

Thank you for your 5-star review.

We are delighted to hear such comment and will definitely share your feedback with the entire team.

We hope to see you again when travelling to Bahrain.


Sincerely,
O. Briand

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Reviewed April 6, 2013

Our stay at Fraser suites Bahrain was a pleasant experience for us, the rooms are wonderful , the food ,the service and everything was perfect, it's location within the mall made us more excited,we will come back other time for sure,best wishes

  • Stayed: October 2012, traveled with family
    • Location
    • Sleep Quality
    • Cleanliness
Thank Yasar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserSuitesBahrain, General Manager at Fraser Suites Seef Bahrain, responded to this reviewResponded April 8, 2013

Dear Yasar B,

Thank you for taking time to leave a review.

We are delighted to know that you had enjoyed your stay with us. We do appreciate your comments and feedback.

We look forward to your next visit in Bahrain.


Sincerely,
O. Briand

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Reviewed March 21, 2013

Alseef Fraser

Overall very good service. We stayed there February 20-22, 2013. We took the 3-bedroom penthouse apartment #903
+
Very spacious 221 square meters
Location: direct access to Alsief mall
Views: very nice views of Manama and the Arabia Gulf
Complimentary water and sodas
Breakfast Buffett was very nice with many options
Room sound system is a Bose
Master bedroom bathroom is very good
Staff is very nice
Free wireless Internet
Multiple premium channels
LCD tv screens in every room
Plenty of storage room
State of the art kitchen with espresso machine

-
Cleaning can be made better especially under the beds and sofas
Cleaning staff did not refresh personal items (shampoos and soap bars) regularly
Swimming pool is small
No staff available in Gym
Lobby is very small

Stayed: February 2013, traveled with family
Thank almaziad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserSuitesBahrain, General Manager at Fraser Suites Seef Bahrain, responded to this reviewResponded April 1, 2013

Dear Almaziad,

Many thanks for your detailed review.

We have taken note of your feedback and more especially about the cleaning. We have taken action on it.

Please accept our apologies for the inconvenience you’ve faced. At the same time, we thank you for bringing this to our attention. Your comment will help us to maintain our gold standard.

Sincerely,
O.Briand

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Reviewed March 13, 2013

This was my third stay at the Fraser suites. The rooms are well appointed and spacious with a small kitchen. The suites have direct access to the Seef Mall with its great selection of restaurants, coffee shops and shops. A perfect base for pleasure or business. Free high speed wireless internet throughout.

  • Stayed: March 2013, traveled solo
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Thank SandgrounderSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserSuitesBahrain, General Manager at Fraser Suites Seef Bahrain, responded to this reviewResponded April 1, 2013

Dear SandgrounderSydney,

Thank you for choosing to stay with us again and for taking time to leave a review. Your feedback is highly appreciated. Be sure it will be shared with the entire team.

We remain at your disposal.

Cordially,
O.Briand

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Reviewed March 13, 2013

Our 4-night stay at this suites hotel was truly a pleasant experience. The staff was very friendly and happy, thus services were great. The suites were very quite during our stay considering being fully booked.

The suites were super clean and beautifully designed, loved the kitchen! We loved just about everything this place had to offer, especially the Massage Chairs! The spa is spacious and awesome!

Great location that is connected to the huge Seef Mall. We will tell our friends who plan to visit the Middle East about this jewel in Bahrain!

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserSuitesBahrain, General Manager at Fraser Suites Seef Bahrain, responded to this reviewResponded April 1, 2013

Dear Christine W,

Thank you for your nice feedback about the hotel. It is always a pleasure to read such comment.

We are delighted to know that you had a pleasant stay with us and your recommendation is truly appreciated.

We are now waiting for your next visit with all your friends.

Sincerely,
O.Briand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Suites Seef Bahrain

Address: Road 2825 Block Al Seef 428 Building 2109, Manama 11873, Bahrain
Phone Number:
Location: Bahrain > Manama
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Manama
#18 Business Hotel in Manama
#25 Luxury Hotel in Manama
Price Range: $142 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fraser Suites Seef Bahrain 5*
Number of rooms: 90
Official Description (provided by the hotel):
Fraser Suites Seef Bahrain is located in Seef Mall - smack in the heart of the best shopping, dining and entertainment options. Within very close proximity are the major corporate headquarter buildings, the Bahrain International Exhibition and Convention Center and several shopping malls. The impressive 19-story tower features 90 elegant suites which range in size from deluxe studios to one, two and three-bedroom apartments as well as stunning penthouses that offer magnificent views of Bahrain's skyline or the Arabian Gulf. Each of the stylish apartments boasts elegant interior design, fully equipped kitchen, state-of-the-art home entertainment system, wireless broadband internet. Design to satisfy the needs of a business traveler or a leisure guest there is a full range of recreational activities - including an outdoor swimming pool with jacuzzi, a state-of-the-art gymnasium with a stunning view and a spa area with pools. ... more   less 
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Also Known As:
Fraser Suites Seef Bahrain Hotel Manama
Fraser Suites Seef Bahrain Manama

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