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Radisson Blu Hotel, Riyadh
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Reviews (459)
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Reviewed March 31, 2014

Most friendly and professional staff , very nice restaurant and nice selection for food at all different type of restaurant. room quit and clean at all the time with the availability of most if not all required items.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Marwan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
magdy m, Guest Relations Manager at Radisson Blu Hotel, Riyadh, responded to this reviewResponded April 2, 2014

Dear Mr. Marwan,

Thank you for taking the time to provide us with your feedback regarding your recent stay with us.

We are delighted that you enjoyed your visit and we would like to thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.
There is nothing that makes us happier than hearing that you will always come back for more memorable experiences

We look forward to welcoming you back soon at Radisson Blu hotel Riyadh.

Magdy Mahmoud
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Pros and cons were very clear. Pros are fitness center (100% professional), location, and meeting facilities.

Cons are lousy Wi Fi (very weak and not consistent) and the room service menu list (the cheapest item is their beef burger which is $20) and the lunch buffet had exactly the same courses for 3 consecutive days

Thanks Bahaauddin and all banquet team.

Room Tip: Visit their health center. Bring your portable Wi Fi.
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kemsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
magdy m, Guest Relations Manager at Radisson Blu Hotel, Riyadh, responded to this reviewResponded April 2, 2014

Dear Mr.Kemsh ,

Thank you for sharing your comments on TripAdvisor.

I'm truly delighted to know that you had an excellent Radisson Blu experience . Your words about our Fitness Center, meeting facilities and team professionalism and hospitality made us all proud of what we do here and have inspired us to continue to strive for excellence. I will also be sure to share your kind comments about Bahaauddin with entire team that professionalism and friendly attitude of staff have not gone unnoticed.

we do always appreciate receiving your comments regarding WiFi and room service Menu and of course your feedback has been noted accordingly

Once again, many thanks for taking the time to share your comments with us and looking forward to welcoming back to Radisson Blu Hotel Riyadh.

Sincere regards,
Magdy Mahmoud
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

Pleased to have free Wi Fi and a comfortable bed. Staff seem helpful too.

As a lone female I find it more relaxing to eat in my room. However if you are staying here give room service a wide berth. A veg Korma served with Mango and rice, consisted of large chunks of raw veg with a cold curry sauce and served with ketchup! No one seems to check what is being sent out of the kitchen?

  • Stayed: March 2014, traveled on business
    • Sleep Quality
    • Service
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
magdy m, Guest Relations Manager at Radisson Blu Hotel, Riyadh, responded to this reviewResponded March 24, 2014

Dear Valuable Guest,

First of all, on behalf of the whole team, I would like to thank you for staying at the Radisson Blu Hotel, Riyadh. thank you also for posting your review.

We have read your comments and we regret the inconvenience caused. Please rest assured that these comments were shared with the whole team for immediate corrective actions.

At the same time, we are delighted with your positive comments about the hotel staff, WiFi and hotel rooms.

We truly value your feedback and we look forward to welcoming you again to the Radisson Blu Hotel, Riyadh in the near future.

Kind regards,
Magdy Mahmoud
Guest relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Great facilities (gym, pool, restaurants) Expensive when it comes to food and using the hotel's driver service. Very friendly and helpful staff. Cleaning before each guest first moves into the room could be improved greatly.

Room Tip: Double rooms are very spacious and comfortable. Some are more modern than others.
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Scjg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
magdy m, Guest Relations Manager at Radisson Blu Hotel, Riyadh, responded to this reviewResponded March 18, 2014

Dear Sir/Madame,

Thank you for taking the time to provide us with your feedback regarding your recent
stay with us.

We are delighted that you enjoyed your visit and we would like to thank you for your
feedback, which shall serve as a further source of inspiration for us to achieve higher
standards of hospitality excellence.

Please be sure that we take all the comments of our guests constructively and that we
will take necessary steps to reduce any inconvenience in the future.

We look forward to welcoming you back soon at Radisson Blu Hotel Riyadh.

Magdy Mahmoud
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

Good large, clean and well equipped rooms. Lighting a bit poor for reading in bed. Bed is good. No view from window. Bathroom is wet-room style with large walk-in shower. No bathtub which I find annoying. Large fridge and plenty of space of cases. Much better than the Marriott where I have previously stayed.
As a woman I am not allowed to use the swimming pool or gym so cannot comment. Good coffees from the Lobby cafe.
Really appreciate the free wifi.

  • Stayed: February 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank heb999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
magdy m, Guest Relations Manager at Radisson Blu Hotel, Riyadh, responded to this reviewResponded February 26, 2014

Dear Heb,

Thank you for sharing your comments on Trip Advisor following your stay with us at Radisson Blu Hotel Riyadh.

I'm truly delighted to know that you enjoyed your Stay with us and furthermore that our staff left you with lasting and positive impressions., we do always highly appreciate receiving guests’ comments and feedback, since it is one of the best means for us to continuously improve our quality standards and service as we are committed to deliver our promise of 100% Satisfaction guarantee.
There is nothing that makes us happier than hearing that you will always come back for more memorable experiences! Looking forward to your next visit!

Sincere regards,
Magdy Mahmoud
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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