The hotel is in Riyadh centre, close to the business area, between a number of Ministries.
Airport pick-up was all right. And check-in smooth. No upgrade for free though (while I believe the hotel was not that full): it was offered for about USD 50 per night to a superior room. I initially declined.
Rooms: Two rooms were offered to me, "Italian style" and "Spanish style", both quite the same, only the decor changes a bit, but nothing to write home about. The main issue with all the rooms in this hotel is the kind of metallic "privacy fence" in front of all the windows that blocks almost all the day light! Really ugly. These standards rooms are in addition really narrow. But they offer basic amenities such as a coffee/tea station, safe deposit box, mini-bar... I decided nevertheless to stay in it on the first night as it was late and I had an early meeting on the day after.
The day after when I came back at 6:00pm (having left at 8:30am), the room wasn't cleaned. I complained. Hotel sent someone to do it (but he actually only made up the bed and pretended it was done! To the extent that the towels were still in the bathtub, and of course no hoovering, ...). I came down to complain again, this time to the duty manager, who apologised and upgraded me to a Superior Room on the Royal Club floor (equivalent to executive club floors in other chains). Nice. From there, the experience was somewhat different.
Superior rooms are the double of standard ones (so they are really large). While the daylight issue remains, it is to a lower extent since there are two windows instead of one. Same amenities than in standard rooms, with in addition, a Nespresso machine available in the room.
Royal Club lounge: No breakfast, but some food in the evening. Usually empty (to the extent I had to switch on myself the heating system that took two days to warm up the room). There is there soft drinks, tea and a Nespresso machine, but no one seems to care about bringing more coffee unless a guest is requesting. Also one day, I had some kind of staff's friend who came in to watch a football match on the TV!!! Weird...
Breakfast: available in the main restaurant. Nice with lots of choice.
Internet: Wifi is available for free everywhere, although it is quite slow. But they didn't connect the various machines together. So depending where you are, you have to manually select the best "network" (it goes by half-floor).
Restaurants: I tried the Japanese (see my review there) and the Italian (OK). The main restaurant (buffet style) looks OK as well.
Hotel taxis: Expensive (SAR 70 for a 10 minutes ride) and not reliable (the car that was supposed to bring me to the airport didn't wait for me - I was 10 minutes late - so I had to wait for another driver: nice when you have a flight to catch!).
Spa/Gym: the outdoor swimming pool looked nice (in January, you don't swim outdoor in Riyadh!). Lots of gym machines, and apparently massages are available. I couldn't ask since I never saw a single employee there! There is in the "relax" room however a nice massage chair. Provided you understand how it works (it took me some time as it is not really logical), it's nice.
Bottom line: This hotel seems to be quite poorly managed, which is a shame as, standard rooms and the ugly metallic privacy fence in front of the room's windows aside, it could be a much nicer hotel. Next time I am in Riyadh, I'll go elsewhere...
- Official Description (provided by the hotel):
- Explore the city from centrally located Riyadh hotel. Featuring iconic Arabian architecture, lavish Scandinavian interior and beautifully landscaped grounds, the Radisson Blu Hotel, Riyadh, is ideally located 40 kilometres from the King Khalid International Airport. This Riyadh hotel also affords easy access to the cultural and shopping area of the city, such as the Masmak fortress and famous Kingdom Centre. Guests at this luxurious hotel may relax and unwind with five-star amenities including concierge service, 24-hour room service, health club with sauna, Jacuzzi and massage facilities, and on-site fine dining restaurants Shogun and Olivio's.- The hotel is situated 40 kilometres from King Khalid International Airport. - The hotel offers 234 elegant rooms and suites, all equipped with Free high-speed, wireless Internet access, mini bar and hair dryer. - The hotel offers a variety of dining options including Japanese cuisine at Shogun, fusion delicacies at Brasserie on Four, Italian cuisine at Olivio's and hot coffee and select snacks at Café Vienna. - Off-site hotel catering services offered for up to 1,000 guests. - On-site fitness centre is equipped with outdoor swimming pool, sauna, steam room, whirlpool and massage facilities. - For the convenience of this Riyadh hotel's guests, a barber shop is located on site. - This Riyadh hotel also features an on-site gift store. - This luxurious Riyadh hotel offers 12 meeting rooms, available in various floor plans that can accommodate a maximum of 600 guests. - Free valet parking is available for guests. ... more less
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- Also Known As:
- Radisson Blu Hotel, Riyadh Hotel Riyadh
- Radisson Riyadh
- Riyadh Radisson