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2 - 7 of 608 reviews
Reviewed May 7, 2019

I was welcomed very friendly and was overwhelmed by the hospitality. Very professional staff, great food, great service and most important always personal service. The panorama view from the corner suite is fantastic. The staff members were dedicated and professional. Thanks a lot for making me feel like home! Don't miss the Friday Brunch at Elements! Unique atmosphere and what you can experience there is just amazing. A competent and dedicated team. I could not have been happier! Thanks to everyone who made my visit to Riyadh such a memorable one.

Room tip: Corner Suite
Date of stay: March 2019
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank POS_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony-Coveney, Manager at Four Seasons Hotel Riyadh at Kingdom Centre, responded to this reviewResponded May 23, 2019

Thank you so much for your recent e-survey feedback. I am glad to learn that your stay with us was "first class".

If I may be of any assistance to you now or in the future, please do not hesitate to call on me personally.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2019 via mobile

I tried to change money at the reception and the duty manager was extremely rude, I’ve never been treated so rudely in my life at such a nice hotel. His exact words were “go to the airport I am not a magician I can’t exchange money for non guests, do you want me to go back and pretend to talk to someone to get approval?” Wow! Such bad customer service.

Date of stay: April 2019
Trip type: Traveled solo
Thank Nicolacuoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tarek-bekhiet, Public Relations Manager at Four Seasons Hotel Riyadh at Kingdom Centre, responded to this reviewResponded May 28, 2019

Dear Mr. Nicolacuoco,

Thank you for your recent feedback. I am disheartened to learn that your stay was marred by series of neglectful occurrences.

I wondered if we could connect during the next week, by phone. Please let me know when would be convenient for you?

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2019

كل شي رائع والخدمة سريعة ، الجميع يعمل على راحتك the staff are really friendly
اللاونج شي يجب عليك تجربته الاكل والقهوة رائعين
they all try to serve you with a big smile , even the pricess are pretty good

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Sunshine04035963518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tarek-bekhiet, Public Relations Manager at Four Seasons Hotel Riyadh at Kingdom Centre, responded to this reviewResponded May 28, 2019

Dear Sunshine,

Thank you so much for your recent e-survey feedback. I am glad to learn that your stay with us was "first class".

If I may be of any assistance to you now or in the future, please do not hesitate to call on me personally.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2019 via mobile

I only stayed at this hotel for a short visit but it lived up to usual Four Seasons levels of luxury.

The beds are very comfortable and of course the pillows were fantastic.

The bathroom facilities where excellent and you get the advantage of the hotel being in the Kingdom Tower.

Very good indeed

Date of stay: April 2019
Trip type: Traveled on business
Thank tbuae999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony-Coveney, Manager at Four Seasons Hotel Riyadh at Kingdom Centre, responded to this reviewResponded May 23, 2019

Thank you so much for your recent e-survey feedback. I am glad to learn that your stay with us was "first class".

If I may be of any assistance to you now or in the future, please do not hesitate to call on me personally.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2019 via mobile

Well its a Four Seasons, its been in operation for 15 years as one of the best government hotels in the kingdom, its on one of the top spots in tripadvisor

But

- why was my room not ready for check in at 18.30 on a low occupancy day?
- why was I given a welcome card with a wrong name one ( not mine ;-) and the bellboy never came back with a new one after telling how of the mistake
- why can I not hang up my trousers as the hanger has clips on both ends but not on a connecting rail
- why can I not hang my trousers hanger full length in the walk in closet due to the armoire below
- why is the bose system placed on the bed-stand table but not connected to a power plug
- why were the arabic sweets half eaten and as per the bellboy from the previous guest
- why does the office chair have no armrests

Its a great hotel no doubt with nice rooms, lovely staff and good F&B but .... they could do better

Date of stay: March 2019
Trip type: Traveled on business
Thank LifelongExpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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