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“Gret Hotel, Great Staff”

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Sheraton Riyadh Hotel & Towers
Ranked #23 of 226 Hotels in Riyadh
Certificate of Excellence
Reviewed September 28, 2010

Well positioned, clean, friendly. Great amenities. Resteraunt serves very good meals. Gym, pool just about everything you could require.

  • Stayed: July 2010, traveled on business
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1  Thank 187069Riyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded October 2, 2010

Dear 187069Riyadh,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 - 280 of 344 reviews

Reviewed September 26, 2010

To start with important stuff.... Location, very ideal for your business trips and it is central to all hot spots in the central region. 20 minutes max drive to airport

F&B: excellent breakfast, amazing Italian restaurant.....

Cleanliness: extremely tidy and Clean facilities and rooms

Treatment: it feels like home away from home.... everyone is smiling (and that is rare in Riyadh) and all the staff are professional and efficient.... You get more than what you pay for

Improvement:
Showers are a bit out of date so don't expect an excellent shower experience (in some of the rooms)

  • Stayed: August 2010, traveled on business
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1  Thank Khaldoun1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded September 30, 2010

Dear Khaldoun1,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2010

Stayed 2 nights for business. I was put in a 'club level' room which was large, comfortable and had access to the two club rooms which served light snacks and soft drinks. The bed was outstanding and overall the facilities were adequate. You have to remember that you are not in London or the U.S. or Dubai - if you were, this would be a 3 or 4 star hotel. But again, for the price it's a very comfortable hotel in a good location and probably as good as you will find in Riyadh unless you want to pay 3x the price and stay at the four seasons.

  • Stayed: August 2010, traveled on business
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    • Location
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1  Thank MAB430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded August 29, 2010

Dear MAB430,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2010

Decent, clean hotel good for business travel as it is in the main Olaya area.
Rooms are spacious and clean. Nothing special but good enough for a good night's sleep.
Internet is chargeable in the rooms but free in the lobby.
TV selection is good.
There's a tea/coffee maker in the rooms.
Staff is a bit dumb but nothing too bad.
The italian restaurant serves fresh and good italian food.
During the fasting period, they still have a breakfast buffet for those who aren't fasting and that's great.
The gym opens from 9am - 4pm and these timings are not very helpful for a business traveller.

Overall, good place.

  • Stayed: August 2010, traveled on business
    • Value
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Thank JunuTrivedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded August 29, 2010

Dear JunoTrivedi,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Kindly note that Sheraton Fitness (health club) is accessible 24-hours by in-house guests . The closing of the pool at 2pm is due to the Iftar preparation & buffet setup during Ramadan, but in regular working days the pool is open from 6AM until 11PM.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2010

I have stayed here on several business trips to Riyadh. The "Tower" rooms with their own lounge area serving breakfast and snacks are very comfortable. The cleanliness throughout the hotel is superb and the food and standards of service are first class. The ground floor lounge area is a comfortable place to relax over a drink and a cigar in the evenings.

  • Stayed: July 2010, traveled on business
    • Value
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1  Thank KDTucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded July 29, 2010

Dear KDTucker,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2010

Staff cannot do enough to make your stay comfortable. Rooms always clean and room service is good.
Short taxi ride from everything you may want to do in Riyadh.

  • Stayed: July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Businesstraveller03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded July 27, 2010

Dear Businesstraveller03,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2010

Good standard. Nice staff. Nice lounge. Food is good in restaurants. I would highly recommend to the business traveller.

  • Stayed: June 2010, traveled on business
    • Value
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1  Thank Flippa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this reviewResponded July 3, 2010

Dear Flippa1,

Thank you for choosing & staying at the Sheraton Riyadh Hotel on your recent business trip here in Riyadh, Saudi Arabia.

We really appreciate you taking some time to write your comments here at TripAdvisor. It is very vital for us to get such important feedback in order that we may continue to deliver and exceed our guest expectations.

Once again thank you very much for sharing your experience with us and I do look forward to welcoming you back to our hotel.


Sincerely yours,

Stuart G. Birkwood
General Manager
Sheraton Riyadh Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Riyadh Hotel & Towers

Address: King Fahad Road | Olaya Junction of King Fahad and King Abdullah Road, Riyadh 11623, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Riyadh
#20 Luxury Hotel in Riyadh
Price Range: $138 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
Number of rooms: 193
Official Description (provided by the hotel):
Sheraton Riyadh Hotel & Towers is one of the leading hotels in Riyadh with 193 spacious rooms & suites. Warm and comforting, our rooms are Arabian yet international, traditional yet contemporary. Each will keep you connected to what is most important to you. Located in the heart of the city centre and modern business district, Sheraton Riyadh is two kilometers from the Riyadh Exhibition Center, five kilometers from the diplomatic quarter, and only 30 kilometers from King Khalid International Airport. We are also convenient to the city’s bustling commercial centers and industrial areas – making us a great choice for international business travelers. We look forward to your stay with us at the Sheraton Riyadh. ... more   less 
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Also Known As:
Sheraton Riyadh Hotel And Towers
Riyadh Sheraton

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