The Riyadh Intercon is a rather old hotel and in many places it shows it. Thankfully the rooms are modern, comfortable and well appointed. Some of the lobby areas are modern and shiny, other parts haven't been touched for 30 years. There is a massive refurb project going on the moment which will no doubt provide an elegant and luxurious reception - but in the meantime you have to make do by entering from the sports club and having a rather long walk to the old reception.
What isn't tired is the service! I'm a member of the Ambassador club and was well received in the separate check in. I arrived at 8am and the team arranged an early check in for me which was great. While I waited for my room they gave me a coffee and croissant.
All the staff I interacted with were excellent. This alone makes up for the mixed standards around the hotel and I could imagine being a loyal customer.
I stayed in an upgraded room which was spacious and had a separate sitting area. The bed was comfortable but the pillows too soft. The bathroom was fine. There is free internet - the wireless connection was bit weak but there is also a network cable. However, that cable wasn't useful for my iPhone :)
If they could just modernise the hotel consistently then this would be deserving 5 stars. For now I'll put 4 stars because the rooms and service were good.
- Official Description (provided by the hotel):
- The InterContinental® Riyadh hotel is a luxury resort hotel, located just five minutes from the city's exciting, high-rise business and shopping district. You can practise your golf swing on a nine-hole course, have a round of tennis and then cool off in one of two large pools. Or you can relax by strolling the hotel's 40 hectares of exotic landscaped grounds. Experience true Saudi hospitality in our restaurants, or host a business meeting or conference in one of 13 sleek event spaces. ... more less
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- Also Known As:
- Intercontinental Riyadh Hotel Riyadh