Initially arriving at the hotel the impression is positive, the lobby area is bright and clean.
Check-in was very slow, the hotel staff were pleasant but spent a majority of the time talking on a mobile phone or other hotel staff. There was no queue.
The room is not large but not small either, it is clean but very dark. There is a curtain that is permanently closed as behind it the is a window which is completely covered except for the top 2 inches which looks into other rooms. The telephone is plugged in but not connected and cannot be used. There is a large desk, tea/coffee facilities, safe, TV with international channels and a stocked mini bar. There is no iron. The walls seem to very thin and I was able to clearly hear the TV from both rooms either side of me. The bed was comfortable.
Wifi is free, it is quite fast in the lobby area but is unusable in the rooms. It is slow when connected and is constantly disconnecting.
The coffee shop/ restaurant in the lobby is bright and clean. The service is very good and the food was really good - if it was available as my first choice wasn't available and neither was the dessert.
Overall the hotel is clean but well over priced, their average room rate is in excess of SAR700. Very disappointing.More
- Free Wifi
- Free Parking