Indeed, I'm one of the ritz member, the ritz Carlton in Riyadh away from the normal welcome that the ritz always provide to their guest in all over the world. The concierge doesn't know the direction from the airport to the hotel although is a basic information that must all the employees at the hole do know. The receptionist try to be nice but always are busy but with themselves not with the customer, which make you wait long time for any one to check you in or ask you the normal question in any hotel "can I help you" how can I help you" something like that. The restaurants refused to let me in because I'm wearing sport ! No problem but this information has to be provide to the customer at the check in time. The Spa, I want with my friend for the Jacuzzi to have some relax but it end up fighting with employee over there to lower our voice because some one doing his massage looool ok thank you I have to respect his well and not me in turn. However, we were not taking that loud but the massage room is too close to the Jacuzzi. One the other hand the hotel is amazing in term of lobby and all the facility ( clean, matching color , and rich in everything ) that way I choised believe or not believe as my topic. Thank you so much for all reader and hope I gave you well information.
- Official Description (provided by the hotel):
- Lush with 600-year-old olive trees, landscaped gardens and swaying palms, The Ritz-Carlton, Riyadh is one of those Saudi Arabia luxury hotels that completely envelopes its discerning guests in majestic surroundings and discreet, attentive service. Discover an elegant oasis where spacious suites, a world-class spa, a stunning indoor pool, lavish wedding and event spaces and exceptional dining options provide the most unforgettable memories. ... more less
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