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“Ok for a short stay near the airport”

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Makarim Riyadh Hotel
Ranked #51 of 228 Hotels in Riyadh
Reviewed April 12, 2014

Stayed for a few hours sleep due to a longer layover. Convenient for the airport with a taxi. Rooms a good size but a bit dated though reasonably clean. Staff were helpful and service overall was good. Fine if you need to stay near the airport.

  • Stayed: February 2014, traveled on business
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1  Thank BlasGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing and Sales at Makarim Riyadh Hotel, responded to this reviewResponded May 19, 2014

Dear Mr. Blas

Thank you very much for your kind recommendation of our hotel and look forward to serving you, your family and friends in the near future

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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54 - 60 of 79 reviews

Reviewed March 24, 2014

Perhaps due to lack of competition, but this only airport hotel on the Riyadh airport grounds could do with a refresh, with the room fixtures showing their age. The hotel is located several KM away from the airport building, and their transfer service is indispensable.

The staff was very friendly and helpful. The room was clean. It's a fair deal for one night stopovers when you want to remain near the airport.

  • Stayed: March 2014, traveled on business
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1  Thank Peter_Puzzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing & Sales at Makarim Riyadh Hotel, responded to this reviewResponded May 19, 2014

Dear Mr. Peter,

Thank you very much for your kind recommendation of our hotel and look forward to serving you, your family and friends in the near future

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

Decent gym, sauna and pool, restaurant was also ok. The room service menu was slightly more extensive than the restaurant and a fair bit less expensive. The staff were pleasant in all areas, although English isn't widely spoken so getting your point over can be a bit of a challenge.

My one complaint was that the housekeeping service was sporadic at best, I did have to ask several times at reception for my room to be serviced, despite hanging the card on the door from 0700 to request this.

However, if you need a hotel in reasonable distance of the airport then this is the closest and is a more than adequate option.

Stayed: March 2014, traveled on business
1  Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing & Sales at Makarim Riyadh Hotel, responded to this reviewResponded May 19, 2014

Dear Mr. Joe

Thank you very much for your kind recommendation of our hotel and look forward to serving you, your family and friends in the near future

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

Back in town for my annual visit I stayed at the Makarim because it is convenient for visiting my clients. This year in recognition of my return visit i was "upgraded" to a junior suite. Not much difference to a standard room other than a couple of sofas tucked in the corner. The bathroom is identical to every other room and they all look tired and in need of rennovation. I would suggest ripping out the baths and installing walk in showers.
Breakfast still has not improved, omlettes must be made in batches!

What this hotel really needs is for a major international hotel chain to build a hotel close to the airport and that will definately attract people away from the Makarim. At the moment I guess all overseas airline crews overnight in the city which is a good 30 mins from the airport,.
Mnd you the city is expanding towards the airport at an amazing rate so i am sure it will happen soon.

Room Tip: floors 3 & 4 are best
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  • Stayed: March 2014, traveled on business
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Thank collec2r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing & Sales at Makarim Riyadh Hotel, responded to this reviewResponded May 19, 2014

Dear business traveler,

Thank you for taking the time to write your constructive and very useful review of our hotel, this review and your comments will be of every help to improve our services and facilities and are considered as a quality control barometers to aspire to in our plans of improvements.

Thank you once again and we look forward to serving you, your family and friends in the near future.

Regards

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Reviewed February 17, 2014

The hotel & rooms are very clean & spacious with very big beds.
The staff is very helpful & eager to please.
The room service food is very good.
The internet is free, fast & reliable.
It is not a 5 star hotel for sure & bathrooms (mainly shower & bath area) need an update.
If your business is in & out of Riyadh & like myself your business is by the airport, it is a very good hotel.

  • Stayed: February 2014, traveled on business
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Thank ZGabster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing and Sales at Makarim Riyadh Hotel, responded to this reviewResponded March 12, 2014

Dear valued traveler,

Thank you very much for your kind sentiments and comment about our hotel. We greatly appreciate your recommendation of Makarim Riyadh Hotel to travelers.”

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Reviewed September 2, 2013

The Makarim Riyadh Hotel is located very close to King Khalid International Airport, northeast of Riyadh. There is no other hotel that close to the airport. Approaching the main entrance it really looked like a five star hotel.
First doubts about five star service came up when I experienced the hotel staff's poor ability to understand and speak english languange at the checkin counter. Entering my room on the fifth floor I was immediately hit by a heat wave. Obviously the room was not occupied for some days and the air condition was turned off. The result was a room temperature of well above 30 degrees centigrade.
The room was spacious with a good and clean bed and well equipped with flat TV, working desk, iron and ironing board, tea / coffee cooker and a mini bar. The bath room was clean but a little bit worn out. Trying to charge my phones and the laptop I experienced the next surprise: I found not less than four different standards of power plugs in the room - a nice exercise for the traveller's collection of power adapters ;-) .
The supreme hospitality at the airport's immigration counter was the reason for my arrival well after midnight and the reason for my desire to find some sleep very soon after arrival. However, the noise of the air condition made it somewhat difficult. My options were very limited: Try to sleep in a room of more than 30 degrees or try to ignore the a/c's noise.
The breakfast was okay but nothing special. As usual in the Kingdom of Saudi Arabia the enternainment options in and around the hotel were more than limited.
The Makarim Hotel is suitable for travellers who expect a three star standard and look for an accommodation close to the airport. For vacations I would recommend to look elsewhere.

  • Stayed: August 2013, traveled on business
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1  Thank zf34bu8q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing & Sales at Makarim Riyadh Hotel, responded to this reviewResponded May 19, 2014

Dear Business traveler,

Thank you for sharing your stay with us and we are sorry that you faced some problems with the AC during your stay with us, Our hotel general manager has taken immediate action to follow up with all AC problems in the hotel while I assure you that your trouble with the AC could have been averted If you had informed the manager on duty whose sole duty is to make sure that all our guests are comfortable and enjoying their stay. He would have moved earth for you to feel comfortable.

We apologize once again and we hope you will give us the chance to serve you again At Makarim Riyadh Hotel

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Reviewed April 14, 2013

The Makarim Riyadh Hotel is a refreshing hotel in the dessert around Riyadh (Kingdom of Saudi Arabia), near to the King Khaled International Airport. Indicated as a 5 star hotel you will find a clean and spacious setup with friendly staff, helpfull and eager to make you feel comfortable. The rooms are big in every meaning of the word, 'kingsize bed' sets a new standard to the meaning BIG, enormous seems to be better. Upon arrival there was a complimentary dish of fresh fruit in my room, joined by fresh baked cookies. Of course there is also a water cooker to prepare coffee or tea in the room.
From the window you will see sand, lots of sand, as you may expect of a dessert. Although outside temperatures around 35 degrees centigrade is normal, the inside temperature may be considered cold (approx 15-20 degrees C). There is a rooftop panorama restaurant but it opens at 19:00 hours, a time at which darkness has already set in. In the spacious lobby, complete with a water fountain, you can have non-alcoholic drinks and really good snacks, try the beefburger and you will never have one again in one of the normal fastfoodchains and the price is not that much more. Since the hotel is in the dessert and the town Riyadh is at some distance, there are some small shops inside the hotel for necessities and luxury. There is also a beautifull mosque available at the premises.
For outdoor entertainment there is a swimmingpool, tenniscourt and fitness facilities (not my cup of tea). In fact, the whole entry is a green garden with lots of flowers.
The hotel in itself is really good, the only drawbacks are the distance to town and probably the limited possibilities to come to the Kingdom in regard to obtain visa. I'm very sorry that I did not have the chance to have a look at the historical town of Riyadh which is the biggest city of the Kingdom and was reported as very interesting. Maybe next time.

Room Tip: When you take a taxi from the airport, make sure that you either choose the 'London Taxi' wi...
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  • Stayed: April 2013, traveled on business
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1  Thank Harm V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakarimHospitality, Group Director of Marketing & Sales at Makarim Riyadh Hotel, responded to this reviewResponded May 19, 2014

Dear Mr. HArm,

Thank you for your kind comments and review of our hotel, we look forward to welcoming you, your family and friend in the near future.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Makarim Riyadh Hotel

Address: King Khaled International Airport | PO Box 12120, Riyadh 11473, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #51 of 228 Hotels in Riyadh
Price Range: $93 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makarim Riyadh Hotel 5*
Number of rooms: 248
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