This was my first and last time in this Hotel.The room needs some remodernization as well as the poor managment. My room was upgraded as an platinum member to executive but this was the only positiv thing on that stay.
On my bed were long black hairs which are not from the male cleaners or myself as well after asking to reclean room more were laying around in my bath room. My airco failed in the middle of the first night, left me in noisy and sticky room. The repair was done and on the third night failed again, gladly around 10pm and a technician fixed it before midnight, so much to a good night sleep.My daily fruit basket for platinum members was forgotten on second and third day to bring and asking the waiter to do so was rewarded with no comment. Not even an extra water bottle was given to me after returning from the gym and passing the evening cleaner crew in front of my room.
The manager was not available or bussy , I tried to contact him three times one time I was waiting for 45 min, but not even a message or a phone call. At leas the night shift manager in the check out tried to be polite and took the breakfasts from my bill , thank you.
For me the worst Holiday Inn stay in Middle East and I am glad there are other IHG hotels to choose for future stays in Riyadh.
- Official Description (provided by the hotel):
- WelcomeEnjoy a unique location at the modern Holiday Inn Riyadh-Izdihar hotel, midway between King Khaled International Airport and Riyadh city centre.It's a 20-minute taxi ride from the airport to our low-rise hotel set around 2 outdoor pools in a peaceful residential neighborhood. Make use of our extensive meeting facilities, just minutes from commercial headquarters including SABIC and Al Marai. Your air-conditioned Guest room at Holiday Inn Riyadh-Izdihar is a comfortable home from home with complimentary wireless Internet, tea and coffee.Invite colleagues to your presentation in one of Holiday Inn Riyadh-Izdihar's 26 air-conditioned meeting rooms, all with complimentary wireless Internet. Corporate events are a 10-minute drive away at Riyadh Exhibition Centre, and you can prepare for your meeting in our 24-hour Business Centre. ... more less
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- Also Known As:
- Holiday Inn Riyadh Izdihar Hotel Riyadh