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“terrbile terrible never again”
1 of 5 bubbles Review of Mercure Hibatullah

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Mercure Hibatullah
Ranked #137 of 343 Hotels in Mecca
UAE
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“terrbile terrible never again”
Reviewed April 19, 2009

rooms with window AC ! we stayed for four nights ...not once was the room cleaned ! even though we asked for it twice !

Its an iranian colonoy ...everything starting from the recpetion, elevator, TV, food ...etc is in Iranian Language !

they made us pay twice and they almost lost my husband's passport !

not recomended at all ..never again

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Batates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mushtaq1985, Manager at Mercure Hibatullah, responded to this review, February 6, 2013
Dear Sir,

Greetings:

We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Mushtaq Hussain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    6
    8
    8
    3
    5
See reviews for
13
3
6
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Arabic first
  • English first
  • Turkish first
  • Any
English first
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Additional Information about Mercure Hibatullah

Property: Mercure Hibatullah
Address: Um Al Qura Street Al Hafayer | PO Box 51177, Mecca, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #137 of 343 Hotels in Mecca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hibatullah 3*
Number of rooms: 381
Official Description (provided by the hotel):
381 spacious rooms, including a number of suites, providing a variety of accommodation types to meet all requirements. 10 minutes walk from the Holy Mosque. ... more   less 
Reservation Options:
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Also Known As:
Mercure Hibatullah Makkah/Mecca

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