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“makkah hilton hotel was so helpful”

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Makkah Millennium Hotel
Ranked #3 of 371 Hotels in Mecca
Certificate of Excellence
Reviewed March 2, 2013

thanks for Makkah Hilton Business Center Staff (Faisal)
actually we have a 3 Executives rooms in 3104,,in each rooms we paid SAR 6000 and aslo we used net in the rooms SAR 100 WiFi,,, when i was visited business center to used net and print out boarding passes for our family, i was request it is possible to used free net and free printing,,, faisal tell to me yes sir with pleasure u can used complementary,,, i explain also to faisal because we have 3 rooms executive in high floors, and we paid also a lot of money,, if you can give free services,,, faisal told mr. abdullah your words is enough and thanks to your trust in makkah hilton,,, sir you our valued and regular guest any time you ca used free net in this place,,,, look this i not a matter of money but this is a matter of excellent services,,, w proud makkah hilton such as good and nice rooms and helpful staff

mr. abdullah mullah- Saudis nationality
check-in feb.27 2013
depart feb.01 2013

  • Stayed: February 2013, traveled with family
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2  Thank abdullahmulah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded March 5, 2013

Dear Mr. Mullah,

Thank you for your encouraging comments. Faisal will be happy to know that you have appreciated his efforts. All the Makkah Hilton & Towers team are there to serve our valuable customers. They are not just guests, but they guests of Allah.

May God accept all your prayers and supplications. We look forward to seeing you son again at Makkah Hilton & Towers.

Regards,

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 - 607 of 927 reviews

Reviewed March 1, 2013

location is super
huge room suitable for big family compare to all Mecca Hotel
just few meter from Haram
car parking available in site with charge
shopping mall and ATM machines and place to pray and shopping center in same building

its place i sure advice to go

  • Stayed: January 2013, traveled with family
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1  Thank waelOufy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded March 2, 2013

Dear Sir,

Thank you for your comments. We are happy to read your recomendations. We look forward to seeing you agian and again at Makkah Hilton & Towers. Until then, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2013

we are a couple ( 2 doctors from cairo, egypt ). this is the second time we stayed in this hotel, 2 successive years. great location, very near to the haram. you will also be in the tower surrounded by all kind of shops, and places to eat, so you are -in fact- in a small city, with all you need at the touch of your fingers. the staff of the hotel will do all effort they can do to make you feel so special. you will find all you need in your room. lifts are so good ( very recently renovated ), 30 floors with no problems what so ever. you will not think about anything, or need to ask for any everyday request, so all your strength, and thinking will be reserved for your main purpose -Umrah, and praying-, we do recommend staying in this hotel.

Room Tip: a room overlooking the haram would give you the best view in the world
See more room tips
  • Stayed: February 2013, traveled as a couple
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1  Thank rafa e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded March 2, 2013

Dear Sir,

Thank you for your positive comments. We are glad to know that you have enjoyed your stay and that you have appreciated the services provided by our team members. I understand that you have also enjoyed the hotel's facilities and its surroundings. I will definitely share your comments with all the team to boast their morale.

We pray God The Mighty to see you again and again at Makkah Hilton & Towers. Until then, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

we had spent a better part of ramadaan in madinah and then went onto stay at the hilton in makkah..when we had got to our room which was 1023, we found that to be too small, i then contacted the manager in the lobby foyer and asked if we could stay in room 1010 as we had stayed there in 2011, unfortunately that room was taken but we were given room 2211 and found that to be satisfactory.we have been staying here since 2007 and only last year signed up for hilton honors. inshallallah we are going to be at the hilton after ramadaan for a week and am sure that the standards will be as high as always..we thank the manager , reception and all staff at hilton..we enjoy our stay there as usual....Dr Ahmed and fatima ahmed..i will request room 2211 again hopefully we will be given same..
well recommnded

  • Stayed: September 2012, traveled on business
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4  Thank Fatima A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded February 23, 2013

Dear Madam,

What a positive comment. Thank you for your appreciation. I will share your comments with the rest of the team. We look forward for your forthcoming stay at Makkah Hilton Hotel. Please email me your booking details nearer the time to ensure that you enjoy your stay again.

Until then, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

I consider the internet service as a really important aspect of the hotel review. in Hilton Makka the internet service was really disappointing, the lobby lacks the internet service, but there is a cafe half floor bellow, have a wifi service costing 60 SR per day. thats mean you have to stay @ the cafe to have a wifi connection. One more thing is that there was no wifi internet @ the rooms !! there was only a wired internet service, which was unfortunate because I didn't brought my laptop, because I thought I can use my cell phone.

  • Stayed: February 2013, traveled as a couple
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2  Thank AL_owd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded February 21, 2013

Dear Sir,

Thank you for your comments. Please rest assured that we are in the process of adding Wi-Fi internet access in rooms and in public areas. Hopefully you will enjoy this service the next time you stay with us.

We look forward to welcoming you agian to Makkah Hilotn & Towers soon.

Regards,

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013 via mobile

We always stay at this hotel everytime we go for
Umrah. Perfect location across from the mosque. Value for money. Service is very good. The staffs are friendly. Rooms are generally large with elegant interior. Highly recommended.

  • Stayed: February 2013
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4  Thank EllieSHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded February 21, 2013

Dear Madam,

Thank you for your appreciation. We really feel thrilled reading such comments. We llok forward for more and mroe stays where we can serve you to our best.

Until then, please accept our regards.

Ibrahim Atwa,
Director of Business Development,
Makkah Hilton & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

as salaamu alaikum,

stayed at the Hilton hotel during umrah in june 2012. alhamdulilah good service. however, the only downside of this hotel is there is no WIIFII available in the hotel rooms.

i am going again next week inshaAllah..and will be staying at Hilton in makkah!

wasalam

Room Tip: haramaain view is the best.
See more room tips
  • Stayed: June 2012, traveled with family
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6  Thank Umm-Rahma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbrahimAtwa, Director of Business Development at Makkah Millennium Hotel, responded to this reviewResponded February 19, 2013

Dear Madam,

Thank you for your comments. Please rest assured that we are working on introducing Wi-Fi internet service in all our rooms. This will happen very soon inshaa Allah.

We look forward to welcome you agian to Makkah Hilton & Towers. Please provide us with your booking details to ensure that we take good care of you.

Regards,

Ibrahim Atwa,
Director of Business Developmet,
Makkah Hilton & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Makkah Millennium Hotel

Address: Ibrahim al Khalil Street, Mecca 21955, Saudi Arabia (Formerly Makkah Hilton Hotel)
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Mecca
#3 Luxury Hotel in Mecca
#4 Romantic Hotel in Mecca
#17 Best Value Hotel in Mecca
Price Range: $113 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Millennium Hotel 5*
Number of rooms: 614
Official Description (provided by the hotel):
The spectacular entrance to this grand complex adds opulent style, along with seven panoramic elevators and five elegant restaurants. Main Makkah attractions are on your doorstep including the Kaaba and the ZamZam Well, with other important Islamic holy sites less than five miles away. Find a refreshing range of on-site recreational activities, entertainment, amazing restaurants and business facilities. Located in the center of Makkah, our hotel is close to many holy sites, among which is the largest mosque in the world, the Holy Haram, and the Kaaba, the most sacred place in Islam. Pray amongst the deep Islamic history, or climb the 600 steps up the nearby Mountain of Jabal Al-Nūr to reach the Cave of Hiraa. ... more   less 
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Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Makkah Millennium Hotel Mecca

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