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“Fanatstic Hotel”
Review of Swissotel Makkah

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Swissotel Makkah
Ranked #11 of 371 Hotels in Mecca
Reviewed July 18, 2014

The hotel was perfect and great. Except the resuarant because it was diffecult to find a free table to eat. However, everything in the hotel was wonderfull. I will completely stay in this hotel again later.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Saad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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829 - 835 of 1,685 reviews

Reviewed July 18, 2014

The hotel is going down rate from the three years ago rooms are not comfortible room price is high air condition is bad painting the door in the floor maked it smelly very bad it may cause suffocation.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Swissotel Hotels & Resorts
2  Thank Saoud A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2014

We were there for Omra and we didnt expect to be served with this high quality hotel.
- Hotel location is within Haram Area with easy emnterances and exits.
- Staff are very polite and nice in dealing with customers and they have provided their best to suite our stay since we booked 3 rooms with Haram view.
- Rooms were clean, big and well equiped with all neccessaries along with the amazing view of the haram.
- breakfast was also delecious with multiple choices that allows you to change your menu dailly.
- the hotel is within an area of the clock tower mall which is big enough to cover it with various range of products that suites all ages.

I would highly recommend to visit this hotel for Omra time with family, alone, friends or couple.

Room Tip: - High floor - Haram View
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  • Stayed: January 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank sadiq864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2014

We were pleasantly surprised when checking in to be upgraded to a room with a view of the Kabah, by the friendly gentleman at the front desk.

The room was very spacious and clean and the bed was very comfortable. The view from the room was simply amazing. The only thing that marred our visit were the explosions that we could hear from time to time-they are doing some extensive expansion work around the Haram so the noise was understandable

The array of choice at breakfast time was simply amazing: cooked breakfast, hummous, curries, fresh fruit and dates, fresh bread and cereals among many others.

There were also a fresh juice and waffle stations, with refreshing fresh apple and carrot juices which were very popular with the guests. The staff were all very polite and welcoming.

The hotel is part of the clock tower building and therefore you can hear the call for prayer from the hotel and it is very easy to each the masjid for salah; however depending on crowds at the time, it can get very busy so to reach the masjid in time, one should leave the room early.

All in all we had a lovely stay here and would definitely stay here again.

  • Stayed: January 2014, traveled as a couple
    • Sleep Quality
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1  Thank safya14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2014

The room is very dirty especially the carpet have stains on it
Also, they change my reservation from triple room to twin room without my permission + they stool money from my visa card approximately 26 dollars
poor service

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
1  Thank Glories H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014

nice place to be near haram with best kaaba viwe rooms. only the elevators to be uniqued, not to be changed on two stations on the way from rooms to the reception, little pet narrow bathrooms, iwould repeat it ,again.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
1  Thank Mohammed Adel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014

certainly I will recommend this facility to all and specially during the holy month of ramadan i hope next year I will be able to visit you again and I wish you all the prosperity and i encourage you to keep up the excellant service




  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Ehab Hosni Abdi... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Makkah

Address: Ajyad Street | King Abdul Aziz Endowment, Mecca 762, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#5 Family Hotel in Mecca
#11 Luxury Hotel in Mecca
#18 Best Value Hotel in Mecca
Price Range: $118 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Makkah 5*
Number of rooms: 1487
Official Description (provided by the hotel):
Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. The hotel includes two restaurants, one meeting room, and one business centre. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only Makkah hotel with a direct entrance through Ajyad Street. ... more   less 
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Also Known As:
Swissotel Makkah Mecca

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