Stayed with a group of 45, on an organized umrah trip, so HAD NO CHOICE but to stay in the hotel. So many wrongs of this hotel, the airconned and carpeted section for females in Baitullah actually looked much more promising.
350M from the Al Haram is not bad but consider going back tired and hungry, then the uphill walk is becoming less and less bearable each time. The AC was so loud, you would be thinking you are sleeping next to a locomotive. The floor was so dirty, I had to use the towel as a mat for my praying mat on the occasion I had to pray in room. Clean freaks, do not look under the bed! I slept with my saroong on covering head to toe because the sheet and pillow cleanliness were questionable.
Guests in room MUST ALWAYS LOCK the door!!
On another note, if you are lucky, perhaps you will get a better room. The hotel has 2 towers so perhaps rooms in the other tower are better and actually look like the photo on their website.
The best thing about my room: located one floor above the lobby so I utilized the emergency staircase, sparred from the hassle of waiting for the lift!
The best thing about the location: ICE CREAM shop nearby is so very yummy and cheap!
Another thing: PLEASE be kind to your bellboy....More
Very Good 4/5