Checked in at Fairmont Makkah today and the experience was so bad. I made a reservation for 4 adults and when I entered the room, it was surprisingly a triple room. When I talked to the acting manager (Abdel Rahman), he was not polite/proffessional enough to acknowledge the problem. He said that this is the rooms we have and I'll send you extra bed. The room was too small that when they brought the extra bed, they barely found a space side by side to other bed. I don't think this is safety compliant at all. I am actually surprised why they accept booking for 4 adults while they are not prepared for that and I am surprised more that Fairmont is employing such impolite unprofessional employees like this acting manager
- Official Description (provided by the hotel):
- Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and Evoline ltd so you can book your Makkah Clock Royal Tower, A Fairmont Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Makkah Clock Royal Tower, A Fairmont Hotel Mecca