Stayed here for 2 nights during Ramadan and the hotel is exquisite.
The staff are well trained to listen and offer solutions. At times the response times are dismal. However the Housekeepers are great and serve with a smile.
For the most part, Breakfast and Dinner are the same items....the staff in the restaurant were half asleep. Need to wake up and smell the coffee!
Dedicated butler is awesome and quick.
We reserved a Villa King Kaaba View which was immaculate. We broke bread w 7 of our friends and the room was spacious for all of us.
Overall, very expensive but the room and view are excellent. Concierge was helpful and all p the staff speak great English. Comparable to Fairmont but staff is very good at their scope of work.
Suggest the leadership reward the hard working employees!!!
- Free Wifi
- Breakfast included