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“Not an oasis”

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Al-Fanar Palace Hotel
Ranked #46 of 145 Hotels in Amman
Exeter, United Kingdom
Level 6 Contributor
583 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
“Not an oasis”
Reviewed November 1, 2012

This is a four star hotel in Amman which suffers from the major drawback that it is nowhere near shops or restaurants. It is approx 7Kms from the city centre and a taxi is needed if you want to go outside the hotel or else you are trapped in the hotel with no choice of dinner but to eat the hotel fare.
The food is not brilliant but reasonable. Room service is efficient and can be relied upon when you get fed up with the dinner buffet. Breakfast is standard and nothing much to write about. Do beware of the ultra salty beef bacon!

There is no bar, at least there is no alcohol (There is a well-stocked liquor shop five minutes walk from the hotel. From the front of the hotel turn left). There is nearby convenience store for chocolates, crisps, water etc (same direction but nearer the hotel). The hotel has no shop selling such items and the room mini bar is expensive.
There is an ATM a short distance away (turn right from the front of the hotel) or you could change money at the hotel. There is a car hire firm next door.

On the plus side the rooms are spacious and comfortable with clean bathrooms, reception staff are helpful and the concierge and porters helpful.

Life in the lobby is lonely with only a coffee bar, an expensive souvenir shop and a copy of an English language daily paper. There is no other reading material.

I suppose it is a good hotel if you are just passing through Amman. Tour agencies seem to like the place. Beware of the "feeding frenzy" at meal times when large tour groups go for it with a total lack of finesse and the staff get overwhelmed.
The main drawback of this hotel is the lack of choice of restaurants, bars and entertainment.

Room Tip: Back or side of hotel to avoid road noise. There is no view to talk about! The lifts are a bit errat...
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  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gyanfernando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Budingen, Germany
Level 4 Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 29, 2012

The Al Fanar Palace Hotel is located 7 km outside the city center. But you are fast in the city. The taxi costs about 2 JD (2.20 Euros). The hotel offers a great service. The rooms are spacious and nice. The breakfast is superb, with daily specials (European and Arab).

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AjnaTs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 29, 2012

We just spent one night in the Al Fanar Palace in Amman, but I would have loved to spend more nights there as it was really nice. We felt very welcome when we arrived. The employees offered us juice while checking in. Our room was very very huge and clean. Wifi was working without any problems. The breakfast was probably the best we had in Jordan because they offered a lot of different and fresh things. The hotel is located about 10-15 minutes by taxi from the centre, but that isn’t a problem because there are taxis all over and these are very cheap.
Al Fanar Palace has also a SPA and Fitness but I can’t say something about it as we didn’t use it.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joerg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 4, 2012

We stayed there for only one night. We would have loved to stay longer! The service was excellent. They welcomed us with a drink, arranged our taxi to the boarder and has been very kind and helpful. The room was very big, clean and toilet articels has been included. The breakfast was excellent, the selection was very good and varied from day to day as other guests told us. You had to ask for a code to access their WLAN.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kate184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 28, 2012

I guess it has all the criteria for a 4/5 star hotel - restaurant, gym, pool, Jacuzzi, shop, plentiful hot water in spacious rooms BUT the location is terrible as is the buffet evening meal. Very difficult to get Wifi connection. Most rooms stink of cigarette smoke. Reception staff are not helpful. The room carpets are almost threadbare but the air cons work well.
All the place really needs is better management and a more careful selection of staff.
No alcohol is allowed or can be bought.
Peritas.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peritas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level 6 Contributor
165 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed August 22, 2012

I took my kids to this hotel for one night because they wanted to swim. I booked a triple room. The size of the room was ok. But, the room was in a bad shape as it is outdated and clearly overused. The bathroom needs immediate renovation. The curtain inside the bathroom was dirty, the towels were worn-out and we didn't use them. Luckily we had our own towels. The flush wasn't working! They told us that the pool opens from 12 PM to 7 PM only! We had to check out at 12 PM so my kids couldn't swim except for one time when we arrived! I wouldn't give more than two stars for this hotel which is lower than the advertised three plus star rating! I booked this hotel based on the good ratings that I saw but it was a disappointment! The location was ok though which is maybe the only good thing I could think of! If I were in the management I would change all the towels immediately and renovate the rooms especially the bathrooms.

Room Tip: If you are using the parking next door make sure to tell them that you are a hotel guest. Try to get...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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ireland
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 23, 2012

this is a good hotel, its not deluxe, showers a bit dated and breakfast not too exciting but overall its fine. Lots of Jordanians frequenting and saw two weddings taking place!

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank owla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al-Fanar Palace Hotel

Property: Al-Fanar Palace Hotel
Address: Queen Rania Al Abdullah Street | P.O. Box 19196, Amman 1119, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #46 of 145 Hotels in Amman
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Al-Fanar Palace Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Al Fanar Palace Hotel is located in the heart of classy modern West part of Amman, the capital of Jordan, where it is convenient for both business and pleasure and just 30 minutes away from International Airport.Al Fanar is a newly built Hotel and has 147 wide modern rooms and suites. Al Fanar has a well equipped gym and a health club. Cafes and restaurants are well located in both lobby floor and roof top.Al Fanar has also excellent conference and wedding halls facilities and services. ... more   less 
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Also Known As:
Al Fanar Palace Hotel

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