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“Do not stay here.” 3 of 5 bubbles
Review of Al-Fanar Palace Hotel

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Al-Fanar Palace Hotel
Ranked #96 of 142 Hotels in Amman
Brisbane
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Do not stay here.”
3 of 5 bubbles Reviewed September 28, 2012

I guess it has all the criteria for a 4/5 star hotel - restaurant, gym, pool, Jacuzzi, shop, plentiful hot water in spacious rooms BUT the location is terrible as is the buffet evening meal. Very difficult to get Wifi connection. Most rooms stink of cigarette smoke. Reception staff are not helpful. The room carpets are almost threadbare but the air cons work well.
All the place really needs is better management and a more careful selection of staff.
No alcohol is allowed or can be bought.
Peritas.

  • Stayed September 2012
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank peritas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    18
    35
    65
    21
    14
See reviews for
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, TX
Level Contributor
145 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 bubbles Reviewed August 22, 2012

I took my kids to this hotel for one night because they wanted to swim. I booked a triple room. The size of the room was ok. But, the room was in a bad shape as it is outdated and clearly overused. The bathroom needs immediate renovation. The curtain inside the bathroom was dirty, the towels were worn-out and we didn't use them. Luckily we had our own towels. The flush wasn't working! They told us that the pool opens from 12 PM to 7 PM only! We had to check out at 12 PM so my kids couldn't swim except for one time when we arrived! I wouldn't give more than two stars for this hotel which is lower than the advertised three plus star rating! I booked this hotel based on the good ratings that I saw but it was a disappointment! The location was ok though which is maybe the only good thing I could think of! If I were in the management I would change all the towels immediately and renovate the rooms especially the bathrooms.

Room Tip: If you are using the parking next door make sure to tell them that you are a hotel guest. Try to get...
See more room tips
  • Stayed August 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Isam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amman hotels

ireland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed July 23, 2012

this is a good hotel, its not deluxe, showers a bit dated and breakfast not too exciting but overall its fine. Lots of Jordanians frequenting and saw two weddings taking place!

  • Stayed June 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank owla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed July 13, 2012

A fine, practical decent hotel, with it's main problem is how far it is from downtown.

Pros: -Rooms i think were very good, and very clean which is very important. Staff in the reception were friendly.

Cons: -Far away from Down town. It isn't a problem if u have a car or even by cabs which are accessible. But when I was looking for a quick bite I had to walk for a good 15 minutes.

-Wanted to Iron a shirt I have for a wedding and I was very surprised that the whole hotel dosen't have an Iron.
- Breakfast was ok, but nothing to look forward to.

Room Tip: Ask for a good room when booking.
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  • Stayed August 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mina86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banja Luka, Bosnia and Herzegovina
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed July 12, 2012

The hotel is fine, although compared with 1,5 years ago it obviously needs some upgrade in the furniture and carpets.

The hotel is far away from the Amman centre, which requires some skills to stop taxi on the street (and better have address of destination written in Arabic as most of the drivers do not speak English - the same advise is valid for catching taxi at the airport: better have hotel name and address printed in Arabic). Taxi is cheap here, but it is definitely not a nice place for a walk - around are only apartment buildings and very busy street.

From furniture and infrastructure, hotel offers all basics. Do not expect too many luxuries or tea/coffee making facilities. Bathroom was fine most of the time, although once I got room with extremely small shower where was impossible even to turn around (however, it was easy to change to another room with better bathroom). Wireless is available in whole hotel, but you have to ask for temporary access at reception (credentials are valid now 12h, which is already huge improvement from previous 1h allowance).

Breakfast or food... I guess, it serves the purpose, but is not inspiring. However, if you want alternatives, you will have to catch a taxi to the downtown...

Hotel staff really makes additional plus points for the hotel. Very nice, polite and helpful so far they can. But hotel does not have maps, and overall it is not arranged for leisure tourists. Main business here probably is arrangement o local weddings, as everyday I have been there, it was some huge celebrations on 2nd floor. Interesting to see guests in traditional or modern clothing, and the noise from celebrations was never an issue (probably because usually we get accommodated at 4-6 floors).

For us the hotel was fine as the hotel was closest near our business trip destination, but for vacation and pleasure I would not recommend to choose this hotel.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank icetealemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 14, 2012

Stayed 2-nights at beginning of an Exodus tour of Jordan, and 1-night at the end. Served this purpose well....but the location not the best under ordinary circumstances. Nothing in the area of interest, and no Restaurants nearby, except in the hotel. Very busy 'highway' out-front (too dangerous to try to cross the road) but Taxi's into town only 3 or 4 JOD's, and are plentiful. Staff all friendly & very helpful. Food 'so-so' but acceptable; although not great variety.

If it wasn't for the fact we were joining a tour group (Exodus) we would have preferred a hotel closer into town & near some good restaurants.

Room Tip: Higher rooms...away from front of hotel.
See more room tips
  • Stayed June 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 001CanuckGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misterton, United Kingdom
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed May 14, 2012

Looks very luxurious, lobby nice, our room was very large and shower excellent. Quite far from downtown however taxi ride is only 4JD.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank _lindastill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al-Fanar Palace Hotel

Property: Al-Fanar Palace Hotel
Address: Queen Rania Al Abdullah Street | P.O. Box 19196, Amman 1119, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #96 of 142 Hotels in Amman
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Al-Fanar Palace Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Al Fanar Palace Hotel is located in the heart of classy modern West part of Amman, the capital of Jordan, where it is convenient for both business and pleasure and just 30 minutes away from International Airport.Al Fanar is a newly built Hotel and has 147 wide modern rooms and suites. Al Fanar has a well equipped gym and a health club. Cafes and restaurants are well located in both lobby floor and roof top.Al Fanar has also excellent conference and wedding halls facilities and services. ... more   less 
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Also Known As:
Al Fanar Palace Hotel

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