I always tend to refrain with providing negative feedback, but this facility deserves that.
We have arrived in the middle of the night - hotel was aware of that fact, but we had knocked the hotel's entrance for a good 5 min, before half-slept doorman opened up the door.
The receptionist had trouble to say anything in English, thanks God, that he was a bit better in German.
Another problem was at the swimming pool. The cleaning guy tried to persuade us in rude way, what's more in sign language since was unable to say it in English that splashing water out of pool during *normal* swimming is prohibited (his duty was to mop splashed water - so he wanted to reduce his workload that way).
Nobody informed us that swimming pool was additionally paid (!) and we were charged during check out (price was quite steep and in my opinion arbitrary, we were not presented an official price list anyway and we didn't argue to much since we were in a rush going to the Airport).
Hotel's entrance foyer and building look ok, but this is just semblance.
Generally rooms were far below average of such kind hotels - shabby-looking, stifling and not very comfy. You could smell cigarettes everywhere, even in non smoking rooms.
Breakfast was not too sumptuous, and its taste was questionable. This is definitely not Arabic style of breakfast. We ate a whole lot better in many places in Amman.
Open Wi-Fi in the hotel's lobby was the best thing during the stay.
My personal advice stay away from this hotel if you can...there are plenty of hotels in Amman that you can stay in better conditions.
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- Also Known As:
- Dana Plaza Amman
- Hotel Dana Plaza