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“2 night stay”

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Il Palazzo Amman Hotel and Suites
Ranked #94 of 150 Hotels in Amman
Reviewed October 23, 2013

Arrived late at night for a 2 night stay before a full Jordan tour. Room was pleasant and the bed comfortable and couldn't hear the traffic outside or smell smoke which I was pleased about having read previous reviews. However we were woken early by footsteps and chairs being dragged in room overhead and realised this was the main restaurant being set up for breakfast. Suggest you ask for a low floor. Disappointed there was no fresh or tinned fruit at breakfast, this should be standard.
Had the buffet dinner in the evening which was a reasonable price but not a lot of choice, but this is a small hotel. Had a walk around the area outside the hotel on the 2nd morning but most of the few shops in this road were closed apart from a couple including a lovely sweet shop / bakers down the hill on the right hand side - well worth a visit to pick up a treat for later in the week or boxed presents to take home. A taxi would be needed if you want to go into the main part of the city which we didn't have time for. Overall an average hotel with courteous staff.

  • Stayed: October 2013, traveled as a couple
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1  Thank Valerie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 - 40 of 88 reviews

Reviewed September 5, 2013

We were booked in to this hotel for 2 nights before starting our tour of Jordan.
The staff couldn't of been more friendly.
They took our bags to the room and didn't expect a tip which is a big thing in Jordan, as people rely on them.
The bedroom was clean, a lovely size, and very cool as we were travelling in August.
We had little look around the hotel and went upstairs to the top floor for some dinner.
We were the only ones in the restaurant, and the chef came to greet us, and asked us what kind of food we liked.
He then told us he would make us a special dinner for special guests.
The food was beautiful. The chef talked us through what he had made, and what spices he had used. It was so nice to be made to feel so important.
We left for bed after dinner, had a shower which was a little slow compared to what we are used to, but none the less we were clean, fed and very tired.
Sleeping was alittle tough for us, as the bed was very hard, but if you like that kind of thing you will sleep well, but only if you leave the windows closed.
As you are in Amman, it is very very busy, and the hotel is situated on the main road. They love to use their horns out there, so you here them all night.
We were so tired that we missed breakfast, so we can't comment on that side of things.
The swimming pool was a little dusty, and with the noise outside you couldn't relax, so this hotel is definately a stop gap only, not for a 2 week holiday.
I would recommend it for a 1-2 night stay only.

  • Stayed: August 2013, traveled as a couple
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1  Thank Kirsty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

The hotel is a wonderful one: it was nicely built, with much taste, modern design and wonderful looks. It is nicely located, amidst modern avenues, with much traffic. First of all: beware that smoking is allowed everywhere in Jordan, so you are bound to smell the reek of cigarettes all over the place, including in the restaurant, corridors, hall, elevators, and bedrooms...that the law, so one can't help it. The staff is kind and attentive, and they even helped us with the wireless internet, which is paid as an extra, and doesn't work everywhere, (try and find a place where it works best in the bedroom, and it is generally slow). The bedroom was the best thing as far as comfort and appearance counts: it was a suite, with the sitting room turned into a second bedroom (we were two men, so they didn't know what to do with us). The restaurant is situated on the top of the hotel with a small but nice terrace outside, but it did not serve a great variety of food, which was one of the hotel's handicaps. It deserves far more, and far more interesting cuisine (we ate the buffet). The bathroom was nice, but like everywhere in Jordan (it seems) there seems to be a problem with water, which doesn't abound in the country, so the pressure is never intense! For such a nice suite we were saddened to find some fluff and dirt especially in the bathroom. Such details, surrounded by wonderful marble, should not be overlooked.One final handicap with can become a nuisance for those who really don't like is the fact that surprisingly (and even with double glass windows), the bedrooms are noisy: one hears the traffic outside quite clearly, and for those who enjoy a good night's sleep it can be quite disturbing: we heard all too clearly a car crash outside the hotel at 3 am the second night...However, the bedroom/suite in general compensated for all this: it was beautiful, comfortable, with a wonderful giant and awesomely comfortable bed, and enough space for a family! You are entitled to preparing your own coffee or tea for free. Improve some details and it will be one of the best!

Room Tip: Ask for a suite if you can!
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  • Stayed: August 2013, traveled as a couple
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Thank nando2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

I had to go there due to a problem with my regular hotel. The reception looked average, got to the room. The bed looked dirty, a closer look showed me hair and dirt on the bed sheet. I asked for the housekeeping, who came and apologized. As he was changing the bed, he found a wet smelly towel left under the sheet. At that point, he offered me another room, went to get the key and night shift manager. Went to the second room, and it was as dirty, with hair on the sheet. I stopped there, asked for a taxi and left the hotel.

Room Tip: Do not get one !!
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  • Stayed: August 2013, traveled on business
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Thank Jedtraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

Although not situated in the most convenient place of Amman (regarding transport), this hotel is very nice, with very clean and modern rooms, comfortable beds. The tasty breakfast / lunch / dinner are served on the top floor of the hotel, where you have the chance to see the city of Amman spreading before your eyes... Only the hotel's personnel should work on: a) the English language, as most of the times communication was getting unconfortable b) their internal coordination (very inadequate) when it came to a client's problem or a simple room service... But my overall impression for this hotel is very good. Recommended.

  • Stayed: May 2013, traveled with friends
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Thank Theano_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

I stayed there last week for 3 nights and found the hotel to be clean, well run and the staff were friendly. It is a good value-for-money hotel and I will use it again on next visit to Amman. It is located near our office so location was convenient.

Stayed: May 2013, traveled on business
Thank cjohn5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

{+} Generously sized rooms.
Lively commercial street.
Most standard creature comforts available in room.
Adequate lighting.

{-} Traffic noise- even with windows closed- is constant.
Horrendously noisy rooms, most of the time, due to complete lack of soundproofing.
Windows, walls, & doors ALL poorly insulated.
Ventilation ducts- but almost non-existant air pressure.
All activity & conversation in halls & adjoining rooms is clearly audible.

  • Stayed: May 2013
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1  Thank xerophytic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Palazzo Amman Hotel and Suites

Address: 42, Al Shareef Nasser Ben Jameel Street, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #94 of 150 Hotels in Amman
Hotel Class:4 star — Il Palazzo Amman Hotel and Suites 4*
Number of rooms: 76
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