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“Room clean and comfortable and good food” 3 of 5 bubbles
Review of Bristol Hotel

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Bristol Hotel
Ranked #33 of 142 Hotels in Amman
London
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Room clean and comfortable and good food”
3 of 5 bubbles Reviewed January 21, 2013

I stayed there in December with other members of my family. The room was clean and comfortable and the hotel is well located to amenities in Amman, but my daughter was also staying in the hotel and was on her own on the last night we were there. She was awakened at 3am by someone phoning to check that she was on her own and then someone else or the same person knocked on the door, purporting to be wanting to check the minibar, she told them to go away, which eventually they did. We complained to the hotel, who said that it was an error on the part of the person who had thought that the room was not occupied!

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tayjers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad F, General Manager at Bristol Hotel, responded to this review, April 21, 2013
Dear Valued Guest,

Thank you very much for your review posted on TripAdvisor and we are glad you enjoyed your stay.

I would like to stress that security is our top priority and apologize once again for the mis-undrestanding which occured with your daughter's room.

We hope to host you and the family once agian at Bristol Amman in the near future.

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

329 reviews from our community

Traveler rating
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    96
    25
    24
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hong Kong, China
Level Contributor
54 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 30, 2012

I've stayed at the Bristol several times over the past few years for work, and it has always had good customer service, nice rooms, and I generally leave quite satisfied. My latest two trips -- about one week apart -- were no exception. I would recommend The Bristol as while it's nowhere near the quality of the Sheraton, Four Seasons or InterContinental in Amman (from what I hear), it's also significantly cheaper.

One tip: Try and get a room in the new wing, which houses the health club and sports bar. The rooms there seem newer and better done-up. The rooms in the old wing (which houses the reception) are ok, but a little worn-down.

PROs:
- Friendly staff who are flexible and helpful with numerous requests
- Big, comfortable double beds and clean rooms
- Large breakfast with wide variety of food
- Nice, albeit basic, gym
- OK location, but a little far from downtown
- Free wifi

CONs:
- Some of the rooms are a little rundown, especially in the main wing
- Wifi signal can be very weak in parts of the hotel

Overall, The Bristol is not a top-flight hotel by any means, but is good value in my experience and I am happy to recommend it.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bigintangibles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bexleyheath, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed December 8, 2012

Amman isn't the prettiest of cities, and neither is the Bristol hotel, but once inside we had no complaints. We were there for three nights and I had the best nights' sleep that I can remember in a hotel. The bed, duvet and pillows were fabulous. A large comfortable room with plenty of toiletries. Staff were pleasant and helpful.
Dinner was a delicious buffet. I didn't get to the main course or dessert because the mezze starter was so fantastic. However the desserts looked amazing and everyone around me said that they tasted as good as they looked. The best I have ever seen in a hotel.
Happy hour in the top floor bar with a wonderful view of the city, is between 7-8pm and really worth a visit.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed November 24, 2012

An adequate hotel. Service not brilliant and breakfast service very slow. Be warned - smoking is a big part of Jordan life and the locals smoke in the restaurant whilst people are eating - yuk. Menu's good and plentiful. Good location for Amman sites.

  • Stayed November 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank EddieRidgeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad F, General Manager at Bristol Hotel, responded to this review, April 23, 2013
Dear Valued Guest,

Thank you very much for your fantastic review of Bristol Amman and we are delighted to hear that your enjoyed your stay in general.

We hope to be of service to you in the near future.

Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawalli, Kuwait
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed November 17, 2012

The location is amazing on the terms of accessibility, the breakfast buffet is good but no fresh juices, the staff are friendly and ready to help, free wireless, where u can connect, your laptop, blackberry and iphone on the same hotspot and still fast enough. Rooms are comfortable, but double beds were not available so got a twin beds.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Muratovich77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

Nice hotel - food is excellent. Hotel staff is excellent. The only complaint is the 8th floor has a jazz room and I listened to the noise until it closed at 1:30 a.m. I was on the 6th floor. Way too loud. If you're staying here and need your sleep, request a room on a lower floor. Otherwise, I'd stay again.

Room Tip: Higher floors will have to listen to the noise coming from the 8th floor jazz room. I was on the 6t...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dmcentire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 8, 2012 via mobile

I was on a work trip and had to stay one night at the hotel the staff was very gentle and helpful I had an upgrade to a suite and spent a very calm night after coming back from whispers which is a restaurant 2 steps from the hotel... The only thing that wasn't fast in service was the breakfast maybe that day it was too crowded

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jmd-build
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bristol Hotel

Property: Bristol Hotel
Address: 5th Circle, Behind Arab Medical Centre | AbdulRahman Alawi Street Jabl, Amman 11844, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Amman
#22 Luxury Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Bristol Hotel 5*
Number of rooms: 170
Official Description (provided by the hotel):
The Five Star Bristol Amman Hotel is one of the most unique boutique hotels in Amman; a unique destination in the most prestigious districts of the Jordanian Capital. The Bristol Amman seeks to redefine the business traveler experience, offering comfort, luxury for national and international travelers, with its outstanding views and rooms, starting from its Executive Suites, Business Suite, Bristol Suite, Junior Suite, Club room, Superior standard room and non smoking floor. Watch your favorite games at the famous Players Sports Bar or try our mouth-watering dishes while enjoying the view of Amman at the 8th floor at the AG's Lounge rooftop. An intoxicating blend of luxury, history and colonial ambiance no other hotel can match. ... more   less 
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Also Known As:
Bristol Hotel Amman

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