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I would have said I had mixed feelings, until I notified the reception about the room cleanness - or lack thereof; and they did NOTHING about it. Don’t get me wrong, the staff is lovely, they talk the talk, problem is that they do not always walk the walk: we spotted several staples by the bed before complaining, they were there after the room was “cleaned”.
The hotel has been around for a while, it needs some serious renovations, the breakfast buffet is average... Nonetheless, it’s centrally located.
Date of stay: July 2019
Trip type: Traveled with family
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Maleksahouri, Manager at Geneva Hotel Amman, responded to this review
Responded Aug 5, 2019
Dear Valued Guest,
We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property . Warmest regards
Malek Sahouri Duty manager Geneva Hotel –Amman.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews nice hotel room service main road business trip recommend this hotel rooms are clean convenient location delicious food special thanks atef wedding jordan circle workshop mr conference varieties
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Nice Hotel, quick check in and check out, the variety of the buffet during the breakfast are amazing and delicious and the services provided are excellent, plus the cleanliness of room was terrific. And the hotel staff are professional and polite
Date of stay: June 2019
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded July 21, 2019
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.
Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.
Warmest regards Malek Sahouri Duty manager Geneva Hotel –Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clean enough. Beds comfortable. Forget about charging multiple devices or laying in bed using a charging device. Outlet is across from bathroom in alcove. Other plug in bathroom attached to dryer nonfunctioning. Hallway seating on each floor hot and stuffy. Unable to enjoy.
Date of stay: June 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded July 21, 2019
Dear Valued Guest,
We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property .
Warmest regards Malek Sahouri Duty manager Geneva Hotel –Amman.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Very good hotel, rich buffet in all meals, very polite staff! Swimming and fun in the pool are among the best activities in the hotel! I stayed only one night but the hotel left me excellent impressions!
Date of stay: June 2019
Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded July 16, 2019
Dear Valued Guest, We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.
Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.
Warmest regards Malek Sahouri Duty manager Geneva Hotel –Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
We stayed 3 night in this hotel , Everything was really perfect , the Staff at Restaurant very friendly and helpful I wish that I can remember their names and also I liked the food was really delicious, I loved this place and a highly recommended thank you for everything I enjoyed my vacation
Date of stay: July 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded July 8, 2019
Dear Valued Guest,
We are very glad we were able to accommodate you at our property.
Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.
Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.
Warmest regards Malek Sahouri Duty manager Geneva Hotel –Amman.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
This hotel is in a strategic location on 7th circle. It is near shopping and food. The breakfast was good but I did not try their restaurants. The room was OK and clean. The staff were friendly. I recommend this hotel for business people.
Date of stay: June 2019
Trip type: Traveled as a couple
Rooms
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded June 25, 2019
Dear Valued Guest,
We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.
Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.
Warmest regards Malek Sahouri Duty manager Geneva Hotel –Amman.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.