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Neriman
Amman, Jordan

PERFECT STAY

5.0 of 5 bubblesReviewed Jul 8, 2019via mobile
We stayed 3 night in this hotel , Everything was really perfect , the Staff at Restaurant very friendly and helpful I wish that I can remember their names and also I liked the food was really delicious, I loved this place and a highly recommended thank you for everything I enjoyed my vacation
Date of stay: July 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this review
Responded Jul 9, 2019
Dear Valued Guest,

We are very glad we were able to accommodate you at our property.

Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.

Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.

Warmest regards
Malek Sahouri
Duty manager
Geneva Hotel –Amman.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (731)
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167 - 172 of 733 reviews
Reviewed June 24, 2019

This hotel is in a strategic location on 7th circle. It is near shopping and food. The breakfast was good but I did not try their restaurants. The room was OK and clean. The staff were friendly. I recommend this hotel for business people.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Joe S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded June 25, 2019

Dear Valued Guest,

We are very glad we were able to accommodate you at our property.
Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.

Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.

Warmest regards
Malek Sahouri
Duty manager
Geneva Hotel –Amman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2019

i had the worst experience ever, 90% of the employees were rude specially reception staff, the room cleaning was a disaster , the furniture is old and the bathroom is like a public toilet, their are two words to describe this place LOW CLASS :(

Date of stay: June 2019
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Service
Thank adwatchia b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded June 19, 2019

Dear valued guest

“I am very sorry you felt our staff members were rude, I will be speaking to my staff this afternoon to ensure this doesn’t happen again. We put our staff through extensive customer service training so we’re very saddened to hear this. Please accept our sincere apologies — we’re taking steps to ensure we maintain our high standards of customer service in the future.”

You’re requested kindly to provide us with your good name and your room number during your stay

Best regards
Malek Sahouri
Duty manager
Geneva Hotel –Amman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2019

I stayed in this hotel for a few hours as I had a flight to catch on that day. The room was clean and staff were friendly. The location is good if you need to travel from there to airport (30 min). There are restaurants and pharmacies close to the hotel.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Ayooooz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded June 19, 2019

Dear Valued Guest,
We are very glad we were able to accommodate you at our property.
Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.

Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.

Warmest regards
Malek Sahouri
Duty manager
Geneva Hotel –Amman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2019 via mobile

Two days in this interesting hotel, nice to stay in Amman. Large spaces, kind staff, fast check-in and checkout. Wide room, air conditioning, boiler with coffe/the, courtesy water bottle. Good breakfast. Good price. Suggested

Date of stay: June 2019
Trip type: Traveled with friends
2  Thank GiuseppeD3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded June 17, 2019

Dear Valued Guest,
We are very glad we were able to accommodate you at our property.
Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients.

Thank you once more and hope to welcome you again at the Geneva Hotel –Amman.

Warmest regards
Malek Sahouri
Duty manager
Geneva Hotel –Amman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2019

Hi booked the Geneva hotel as I was visiting Amman for 5 days. Room was great, ac very cool, European TV channels. I had breakfast included in my stay which was nice. Chef makes fresh omelettes every morning. The staff are brilliant and very accommodating. Mohammed Youssef at reception was very helpful throughout my stay. Great place for a short break

Date of stay: June 2019
Trip type: Traveled solo
Thank Rory M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded June 14, 2019


Dear Valued Guest,

On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay we strive to provide excellent service, and we hope to see you again soon!

Many thanks
Malek Sahouri
Duty manager
Geneva Hotel –Amman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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