The Golden Tulip gets a bit of bad press, but its main function is an airport hotel. Our rooms were good and the airconditioning worked wonderfully after a few days driving around Jordan. Nice bathrooms, TV and internet worked well, good pool area. Dinner was ok, breakfast was better.
My main problem was booking and checking in and check-out. I had to phone them to make sure we had booked 2 adjoining rooms ( the email conversation was not good ). Then on arrival the staff said I had only boked one room. After 5 min it was confirmed I had booked 2 rooms with a connecting door. All was fine but I should not have to wait 35 min from arrival to completion of check-in. Check-out was only marginally better. If anyone from Golden Tulip is reading this, please note. It is rude and inneffecient to multi-task when dealing with a customer.
Would I stay here again or recommend the hotel? Yes, because it is an airport hotel and makes life much easier for early morning flights.
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- Also Known As:
- Golden Tulip Grand Palace Hotel Amman
- Golden Tulip Hotel Amman
- Golden Tulip Amman
- Amman Golden Tulip