The hallmark of any Four Seasons is consistently excellent service and this Four Seasons held the typically high standards of the chain.
We had two rooms. A deluxe room on the eighth floor overlooking the traffic circle / highway. I would recommend requesting a room that didn't overlook the highway and request the highest floor possible. Slight traffic noise was evident although it wasn't an issue at night.
Room was very ordinary. Comfortable and conservatively decorated. Armchair, desk and very comfortable Four Seasons bed. Perfectly acceptable if a bit bland in decor; nothing exceptional.
The suite, 825, was a bit of a disappointment. The living room was small and cramped. The sofa was a sofa bed and extremely uncomfortable to sit on. I requested a chair and ottoman from a standard room which was promptly delivered. There wasn't a dining table and the living room was too cramped for two persons to comfortable enjoy a room service meal.
The bedroom was spacious and the dressing area / wardrobe and bathroom were amply sized.
The exterior bedroom window was very filthy and stained with bird droppings.
One pet peeve is florescent lighting. I won't use it in my own home and I certainly don't expect it in a luxury hotel. I understand the "green movement" but when I'm paying top dollar for a suite I don't expect glaring florescent lights. To their credit when I mentioned my disdain for florescent lights they were immediately changed to regular light bulbs. This is a testament to this hotel's willingness to serve and make a guest feel at home. I can't tell you how many times this simple request has been denied at five star hotels.
The hotel has a nice spa area. Excellent treatment menu and the spa made our Amman experience a true holiday. Swimming pool area is beautiful and a real oasis. In addition the hotel has an excellent gym facility. Large and well equipped.
The Italian venue is excellent. Top notch cuisine and superlative service. I'm certain, without a doubt, that Vivace is the top Italian restaurant in Amman. Highly recommended.
The Asian venue was more of a mixed experience. Sushi and sashimi were excellent but a Thai curry was far from authentic.
The Four Season Amman rooms and suites need a bit of an upmarket touch / decor to make this hotel feel more luxurious. Exterior window washing needs more attention.
The spa could use an expansion and addition of a treatment waiting room / relaxation room.
Service is superb. All staff members we encountered were excellent! This must be the finest hotel in Amman.
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- Also Known As:
- 4 Seasons Hotel Amman
- Four Seasons Amman
- Amman Four Seasons