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“Amazing service, wonderful hotel.” 5 of 5 stars
Review of Four Seasons Hotel Amman

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Four Seasons Hotel Amman
Ranked #1 of 140 Hotels in Amman
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing service, wonderful hotel.”
5 of 5 stars Reviewed January 19, 2013

I stayed at the Four Seasons for 4 weeks in Nov 2012 for a consulting assignment and can honestly say in 20 years and over 40 countries of travel (work and pleasure), that the Four Seasons Amman ranks amongst the best places I have ever stayed. The staff goes above and beyond duty. For instance, they have a swuash court and when I asked about potential partners to play with while there, they called all their members and lined up partners for me (I did not request this, but 8 individuals arrived to play with me as a result). When I badly injured my foot playing squash a week later, the entire staff - from the gym, to reception, to the hotel doctor, to the restaurant staff - called to check in, brought me ice regularly and again without me asking for it and offered any and all other assistance they could to make my stay and continued work needs easier. The hotel gave us a printer and other office staples (at no charge) to assist us in our work. Beyond that, it is a beautiful hotel, the food wonderful and the city and country a joy to visit. I can;t not rate it highly enough.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, February 17, 2013
Dear Mrs. Jennifer
First off, allow me to thank you for choosing to stay at Four Seasons Hotel Amman. We are delighted to learn that we were able to exceed your expectation during your recent stay at our Hotel. We are always delighted to hear from a happy guest and your kind words are much appreciated. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done. We hope that your foot is doing better now! Thank you again, and we look forward to welcoming you back with us soon.
Yours sincerely,
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Napa, California
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 19, 2013

The family visited Jordan to see the ruins. We stayed at the Four Season Hotel in Amman. It was understated elegance. The room was spacious, large bathroom, and plenty of closet space. The Four Season’s Hotel graciously accommodated our request of three people in a room without a hesitation. The Arab buffet was outstanding. The family enjoyed tasting all the customary dishes. The staff was upbeat, accommodating, and welcoming. I was very impressed by the staff’s love for the country. The hotel has corridor of shopping. One store had wonderful antique tribal arts. The Hotel art was impressive, and the flowers everywhere were breathtaking. The City was safe. We came back twice at the beginning of the trip and at the end of our trip. Overall, the Hotel was gracious and welcoming. We never felt like strangers.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CML32766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, January 20, 2013
We are delighted to hear that you enjoyed your time and that your stay with us was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams. We are also very happy to hear that you enjoyed the variety of our food and that you enjoyed the shops located in The Arcade. Thank you again and we look forward to welcoming you back again soon.
Yours sincerely,
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 15, 2013

Beautiful room, beautiful view, excellent service. All the staff were really well mannered, pleasant and helpful. We had breakfast, which was a large, well stocked and varied buffet, with interesting juices. very tasty salmon eggs benedict. we had drinks one night, and enjoyed the snacks that went with the drinks: tasty olives, unusual chips, etc.
the workout room was large and airy, with lots of equipment, and the pool a beautiful indoor-outdoor combination.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, January 21, 2013
We are delighted to learn that we were able to exceed your expectation during your recent stay at our Hotel. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done". Also very glad to hear that you enjoyed your Salmon Eggs Benedict and the bar refreshments. Thank you and we hope to welcome you back again soon.
Yours sincerely,
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed January 11, 2013

I stayed in the Four Seasons for 2 days ,The service was excellent and everyone was friendly,The room and bathroom super clean, is very close to the city and equi-distant to sights such as jerash I would recommend renting a yellow taxi from the hotel to take you to the dead sea Highly recommend this Four Seasons for the high standard and well-appointed rooms. and food in the breakfast buffet as well as the room service was very good,The front desk staff was also very efficient and quick to respond to requests

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
11 Thank margdell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 6, 2013

Great business hotel for a work trip. Nice spa to relax in with a great pool and facilities. It doesnt have any restaraunts or cafes that serve shisha so you'll have to go out to get some. Great service and good value for money. Its quite pricy, but worth it.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Lama_Elhatow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

My wife and I stayed one night on the beginning and end of our Jordan trip. We were kindly upgraded to a suite without asking. Excellent breakfast buffet. Very nice gym and spa and swimming pool. Excellent service. Whole of Jordan was a bit empty during our pre christmas trip, which may have helped the value for money bit. Stayed in only 5 star hotels in Jordan and this was definitely the best one.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AlexRitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2013 via mobile

I stopped over in Amman for one night on my way to Dubai. Impeccable service from room service, concierge, lounge and reception. If my iPhone charger that I left behind had been returned I would have given them 5 stars.

Stayed December 2012, traveled solo
Helpful?
Thank Sophie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Amman

Property: Four Seasons Hotel Amman
Address: Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Amman
#1 Family Hotel in Amman
#1 Romantic Hotel in Amman
#1 Business Hotel in Amman
#1 Spa Hotel in Amman
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Amman 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
4 Seasons Hotel Amman
Four Seasons Amman
Amman Four Seasons

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