I stayed in the Four Seasons for 16 days in December of 2012.
The room: the best hotel room in Amman, period. It's especially good for extended-stay business travelers: very spacious, with a nice desk work area, lots of storage space for settling in, a safe, a big-screen TV, and a nice easy chair for reading. They will empty the mini bar for you so you can have a fridge for your own purchases. They will also supply you with a kettle for making your own coffee or tea. The decor is light wood so it never feels oppressive.
The internet: the wireless is expensive, about $20/day for more than one "device" and at fairly slow speeds for Jordan: 1.3 mbs downloads max. That said, it never went out on me once, and is still faster than most developing countries.
The food: room service is dependable if a little expensive. The cavernous all-day restaurant has decent food and is on a par with Amman hotel restaurants (read: moderately expensive). I didn't try the Asian restaurant. While I read rave reviews on the top-floor "fine dining" restaurant, my experience couldn't have been worse. The food was undercooked, disgustingly presented, and when I complained, the waiter shrugged. And it was the most expensive meal I had in Jordan, by far.
The service: individual service was fast and solicitous. Every single person seemed interested in doing his personal best job to make me comfortable. The hotel suffers, however, from a lack of efficient service systems. As a small example, it is someone's job to remove dirty glassware from your room, but nobody's job to re-stock: you have to call for clean glasses and cups every day. Even though the mini bar was emptied on the first day, every day someone knocked on the door to re-stock it. Etc.
The gym: great gym full of almost-new treadmills and elliptical machines. Sadly they didn't have a normal exercise bike: only one of those laydown recumbent things. The selection of weight machines and free weights was not huge, but more than enough to get a light fitness workout.
Prices: I could go on for paragraphs at how expensive this hotel is with its amenities. It offered a corporate rate, so the room rate was almost competitive. But everything else was at least 150% of what you would pay at any other hotel. For example, a can of beer from the mini-bar cost over $14 (not a typo). A light lunch cost $30. Luckily there are supermarkets, pharmacies, and restaurants all within a 15 minute walk. I recommend you make use of them.
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- Also Known As:
- 4 Seasons Hotel Amman
- Four Seasons Amman
- Amman Four Seasons