We stayed here for 2 nights as part of a group tour. From the moment we checked in, I know there's nothing but trouble with this hotel. First, the front desk guy told us that there was no reservation under any of our names. So, I had to open my luggage and retrieve my reservation confirmation per the group tour. When he saw my reservation confirmation, he "looked" at his list again, and lo and behold, my name miraculously appeared!
The bellhop who "insisted" he will help us with our luggage (though we repeatedly said we were okay as we only had one luggage each) lingered in our room for a full awkward minute after we said our thanks and goodbyes, and only left after I gave him tip. I'm not stingy with tips if I requested the service in the first place. So sleazy.
Our room had dinghy carpets and dark despite the "upgraded" room with a balcony. The bathroom was okay but has clearly seen better days. The bed was uncomfortable, the linens flimsy, and the blanket threadbare. Clearly, we were very disappointed. So, when we were scheduled to come back for another night of stay after an overnight stay at the Hilton Hotel in Dead Sea, we told our travel,organizer that we'd rather stay another night at the Hilton (& pay out of pocket for the room), and forgo our already paid room at the Cham Palace. We found out later on that the rest of our tour group people had asked for the same arrangement. That was how very unappealing our stay was at the Cham Palace. The buffet was okay but there was not much change in the food selection between breakfast and dinner. We would have eaten someplace else if we haven't paid for the meals in advanced.
Next time I'm in Amman, I wouldn't hesitate to pay a little extra and stay at the Le Meridien instead. We had a wonderful 2 night stay there before we moved to Cham Palace. The savings is not worth the discomfort.
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- Also Known As:
- Amman Cham Palace Hotel Amman
- Cham Palace Hotel Amman
- Cham Palace Amman